Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... もっと見る
企業が回答しました
所在地
所在地を変更1 Commercial Road, BH2 5RH Bournemouth, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... もっと見る
企業が回答しました
Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... もっと見る
企業が回答しました
Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... もっと見る
企業が回答しました
企業情報
Vodafone UK - Bournemouth について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
1 Commercial Road, BH2 5RH, Bournemouth, 英国
4.8
優良
184件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Brilliant service
Brilliant service! We had a complex scenario with multiple family members to port. All the staff were friendly and approachable. In particular, Kiara and Hayley were incredible and talked me through all the different options so I was able to make the right choice for my family
2026年4月25日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Kelly,
Thanks for the lovely review and fantastic support for Kiara and Hayley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I upgraded to an Iphone 17 pro max…
I upgraded to an Iphone 17 pro max today and i was serviced in a very professional way , Liam took care of going through everything with me and made sure that everything is clarified , highly appreciated and recomended 😁
2026年4月18日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Hassan,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is very kind
Liam is very kind, knowledgeable and easy to talk to, very helpful.
2026年4月14日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bournemouth からの回答
Hi Zala, thank you so much for your wonderful review and the amazing support you’ve shown for Liam it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone Social Media Team
Amy was fantastic
Amy was fantastic, ended up getting a much better deal than Samsung offered and Amy did a great job of talking through the options.
2026年4月11日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Richard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dealt with the charming Kiara who is a…
Dealt with the charming Kiara who is a credit to your team and handled my query patiently , politely and professionallya
2026年4月8日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey NW,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kiara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
GARY IS AMAZING
GARY IS AMAZING! Goes above and beyond!! Would highly recommend him hes amazing at fixing issues you may have
2026年4月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey there,
Thanks for the lovely review and fantastic support for Gary.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joshua in the Bournemouth branch helped…
Joshua in the Bournemouth branch helped me with such ease and knowledge and made me feel very relaxed as I am genuinely not technically savvy. Legend deserves all the future succeed I know he will have and good luck in his finance degree!
2026年4月3日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Jermaine,
Thanks for the lovely review and fantastic support for Joshua.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Josh was very efficient and helpful
2026年4月2日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Jan,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was amazing he did me a great deal…
Liam was amazing he did me a great deal and he’s getting my phone fixed
2026年3月31日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Donna,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke with Liam who was very…
I spoke with Liam who was very attentive to my needs and patient with me. He was also able to advise me on the best plans that suited my needs. Very good experience and I had no issues at all
2026年3月28日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Really good
Really good , I came there trice and trice I liked it, they really are lovely and care about your device and your feelings
2026年3月26日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was helped by Amy at the Bournemouth…
I was helped by Amy at the Bournemouth branch, and she was very helpful, talked me through why she was doing, offered me the best possible plans. I couldn’t ask for a better customer assistant.
Thanks
2026年3月22日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Fidelis,
Thanks for the lovely review and fantastic support for Amy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited Bournemouth store today was…
I visited Bournemouth store today was seen today by Gary . I needed a upgrade on my phone he sorted me out with a upgrade and was very helpful , him and his team were very friendly, it was so nice to find out all the information I was given . 10/10 goes to Gary thank you
2026年3月19日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Lynn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amy was amazing..very helpful
2026年3月6日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hi Andrew,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Excellent service from Amy
Amy was very knowledgeable, patient with my lack of knowledge and efficient even when things weren't straightforward. Excellent customer service.
2026年3月4日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by the delightful Kiara…
I was served by the delightful Kiara who explained everything at my pace as I'm hopeless with technology. She was very patient, kind and caring and is a credit to your company. Thanks a million Kiara, will see you soon.
2026年3月3日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Kathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bournemouth からの回答
Hey Daniel,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
She’s very lovely and very helpful to…
She’s very lovely and very helpful to me today,
Well appreciated her patience and understanding
2026年2月17日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amy was very informative
Amy was very informative, kind and honest. She went through all the options and wasn’t pushy.
An asset to the company
2026年2月16日
自発的なレビュー
Vodafone UK - Bournemouth からの回答
Hey Chris,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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