Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... もっと見る
企業が回答しました
所在地
所在地を変更Unit 16, Churchill Square, BN1 2TB Brighton, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
企業が回答しました
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
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Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... もっと見る
企業が回答しました
企業情報
Vodafone UK - Brighton について
当該企業による記述
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Unit 16, Churchill Square, BN1 2TB, Brighton, 英国
4.9
優良
178件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Vodafone UK - Brighton からの回答
Hey,
Thanks for letting us know what an amazing job Ben did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brighton からの回答
It's great to see everything was explained to you today Danielle.
Thanks, The Vodafone Social Media team
Sunny Sonny!
Sonny was extremely friendly and helpful so that I came back especially to change my plan.
2024年8月30日
自発的なレビュー
Vodafone UK - Brighton からの回答
Thanks for your fab feedback for Sonny, it's good to see he made visiting our store such a good experience.
All the best, The Vodafone Social Media Team
Sim only
Went in to upgrade to a sim only plan. Was given all the information needed. Ollie and Garry made the process so easy and stress free
2024年8月8日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hey Fran,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jas who saw to us was very helpful and…
Jas who saw to us was very helpful and pleasant
2024年8月12日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Annamarie,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Keiran at Voda. Brighton
Keiran at Vodafone in Churchill Square Brighton was most helpful, I went to this branch as Henri at George Street Hove was unhelpful to the point of rudeness, and did not inform me fully about my contract.
Well done Keiran you are a very straight and polite member of staff.
2024年6月10日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Chris. Thank you for your review for Keiran. Minus your previous experience, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear information on producy
Deacon was clear and concise in what i needed. Very helpful
2024年6月2日
自発的なレビュー
Vodafone UK - Brighton からの回答
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Leon was a superstar,solved my problem…
Leon was a superstar,solved my problem immediately!
2024年5月31日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Roger,
Thank you for taking the time to leave us a review, and sharing this feedback for Leon.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Brighton からの回答
Hi David,
Thank you so much for the amazing feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jas had the best customer service ever
Jas had the best customer service ever. She was so kind and extremely helpful.
2024年5月19日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Leon,
It's great to hear about your recent experience and feedback for Jas. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Garry was an absolute superstar
Garry was an absolute superstar! Super knowledgeable and really helpful. Took care of everything quickly and seamlessly and really went the extra mile! So happy I went into the shop instead of going online!
2024年5月3日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Carlie,
Thank you for taking the time to share this positive feedback with us.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent customer service frm Jordan. 'v been a vodafone customer for over…
I'v been a vodafone customer for over 20years & once again it was time to renew my contract. Visited Vodafone in churchill square mall, Brighton. Greeted & served by Jordan. What a brilliant experience. He went above & beyond to explain all my options & I ended up wth a plan I can afford that covers all my needs.
I must point out what great customer service I received & would reccommend a visit to this store & especially the staff member Jordan. He is a big asset to the company.
2024年4月21日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi there Teresa,
Thanks for choosing Vodafone to upgrade with, and thanks for taking the time to share this amazing review about your experience with Jordan. We're so glad they went above and beyond to find you the perfect deal. Enjoy your new contract!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
My recent Vodafone experience was…
My recent Vodafone experience was fantastic! Gary took into account my individual needs and catered my upgrade and broadband packages to exactly what I needed. Highly recommend this Vodafone store!
2024年4月22日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi. Thank you for your review for Gary. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I constantly have to switch off and on…
I constantly have to switch off and on to get data coverage in Brighton. Useless.
2024年4月16日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Yusuf,
We understand how important it is to have the best possible conection. Please enter your postcode onto our Network Status Checker here: http://vodafone.uk/nsc - It will show what coverage to expect where you are.
If it's showing a better expected signal than what you're getting and no known faults or maintenance, then please reach out to my team on Social Media.
You can do this through Facebook using: vodafone.uk/3K1e4GB - X (formally twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Exceptional service
Exceptional service, with merit and pleasant reception.
Very grateful for the friendly approach.
2024年4月3日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hey Roy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Jordan was exceptionally helpful 🙃
2024年3月23日
自発的なレビュー
Vodafone UK - Brighton からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Really helpful in discussion of…
Really helpful in discussion of devices, contracts, pricing for the best deal for me. Highly recommend.
2024年3月6日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi S Williams,
Thanks for your 5-star review for our Brighton store. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Jay took lots of rouble and didn't make…
Jay took lots of rouble and didn't make me feel I was being a nuisance asking questions.
2024年2月20日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Prue,
Thanks for your review for Jay. We appreciate your support.
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Jordan made our experience painless and…
Jordan made our experience painless and was thorough in walking us through our options. We are now considering taking out broadband with Vodafone when we move to our new home ! Thanks
2024年2月11日
自発的なレビュー
Vodafone UK - Brighton からの回答
Hi Ella,
Thank you for this great feedback! We're really glad you had a positive experience with Jordan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Jordan was a fantastic help and sorted…
Jordan was a fantastic help and sorted out my daughter’s technical issue. Polite helpful and very personable
2024年2月10日
自発的なレビュー
Vodafone UK - Brighton からの回答
I'm sorry to hear your daughter was suffering problems with her phone, but I'm glad to see Jordan was able to resolve it for her.
Thanks, The Vodafone Social Media team
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