Vodafone UK - Broadstairs レビュー 

304
TrustScore 5段階評価の5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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5つ星のうち5の評価

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... もっと見る

企業が回答しました

5つ星のうち5の評価

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... もっと見る

企業が回答しました

5つ星のうち5の評価

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

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企業情報


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  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, 英国

4.9

優良

TrustScore 5段階評価の5

304件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(304)

過去12か月のレビュー数: 40,120

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5つ星のうち5の評価

Harry at the broadstairs branch was…

Harry at the broadstairs branch was very helpful in helping me and my father upgrade his iPhone 5 star service

2025年3月26日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Darren,

Thanks for your review for Harry. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Chris in Broadstairs

Chris helped me move everything from one phone to another and set up my SIM deal. Great service

2025年3月26日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Charlie,

This is such an amazing review for Chris. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Connor is an exceptional member of…

Connor is an exceptional member of staff. He’s very knowledgable and saved us lots of money on the plans we already had.

2025年3月25日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Stella,

We’re glad to hear you found the best deal for you when visiting Connor in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Connor was great in store fixed our…

Connor was great in store fixed our problem efficiently

2025年3月25日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Susan,

This is lovely feedback for Connor. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Very polite and help me in any way

2025年3月20日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Clive,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent service

Excellent service from start to finish and Sam was very knowledgeable and patient with everything I asked her.

2025年3月23日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi June,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Connor was so helpful and useful I…

Connor was so helpful and useful I cannot thank him all the rest of the team high enough for how much to help me. I had a huge broadband problem and they sorted it for me.

2025年3月10日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hello Stella,

It's always our aim to provide a helpful service, so it's great to hear that Connor delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Connor severed me today

Connor severed me today, and I was extremely happy with the service and customer care given to me.
Thanks again Connor

2025年3月6日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Nichola,

We really appreciate your wonderful feedback for Connor, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Samantha was very helpful

Samantha was very helpful - thank you
Tested signal of área and found deal best for my needs

2025年2月19日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Karen,

Thank you for taking the time to review and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

We asked for Samantha as we’d dealt with her before

We asked for Samantha as we had seen her a couple of weeks ago. She gave us some good advice and we went back to carry it out today. Very pleasant young lady who looked after us well.

2025年2月16日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Sue, sounds like Samantha made quite an impression on you during your recent visits. It's great to see you can rely on our team to help.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Callum was extremely helpful and…

Callum was extremely helpful and knowledgeable. Very polite and pleasure to deal with. Thank you.

2025年2月11日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Thanks for your five star review, Mary! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great help from Samantha and even went…

Great help from Samantha and even went 10 minutes past closing time to ensure my phone was set up. Definitely best service in the area.

2025年2月7日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Lewis. Thank you for your review for Samantha. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Pleasant experience

Very helpful, friendly team. Connor, who served and assisted me with the purchase of my new phone and plan, was professional and friendly in his approach.

2025年2月7日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Thanks for your feedback for Connor. It's great ot hear how they were able to help you today. All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Chris at Westwood cross was amazing…

Chris at Westwood cross was amazing helped sorting mine and daughter s phone out professional knowledgeable and extremely helpful
Thank you

2025年2月8日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Thanks for your great feedback for Chris. I'm glad to see he was so helpful. All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Samantha was very helpful

Samantha was very helpful, knowledgeable and patient. Especially as I wasn’t sure how to go about changing my internet provider.

2025年1月25日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good experience.

Samantha was great got my phone and broadband upgraded even after some initial problems she worked hard to resolve them for me.

Thanks

2025年1月22日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Jonathan,

Thank you for taking the time to review and share this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service and clear explanations to…

Great service and clear explanations to all the products in question.
Samantha did so exceptional in providing service to me. I really got what i wanted.

2025年1月21日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Eunice,

Thank you for taking the time to review and sharing your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

I had a problem with my phone and Carl…

I had a problem with my phone and Carl was amazingly patient and even though the phone wasn't sorted he helped me with my alternatives.

2025年1月19日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hello, Stephanie,

It's great to hear about the positive experience which you received in store from Carl, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

I called in to the Westwood Cross shop and was greeted by Connor. He was extremely helpful and knowledgeable when discussing SIMO plans and upgrade regarding my broadband to fibre. I didn't feel under any pressure and was very happy with the service he provided. Thanks again Connor for all your help.

2025年1月7日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Kas,

This is a great review for Connor. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great service

Harry was very helpful & and answered all questions. He also managed to get my monthly bill down which is great.
Superb service.

2025年1月9日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi there,

Thanks for sharing your fabulous feedback for Harry. If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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