We visited Vodafone today to buy a new phone for my husband and to upgrade my own plan. Holly and Sara were absolutely amazing and incredibly helpful throughout the whole process. They were fri... もっと見る
企業が回答しました
所在地
所在地を変更Unit 23 , Grand Arcade, CB2 3BJ Cambridge, GB
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I was getting a new phone contract and was unsure about what to get. Bianca made the whole process much simpler and communicated clearly with me, helping me make an informed decision without feeling p... もっと見る
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Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone. It come up on my Mobile banking about paying a bill off Abin reassured me th... もっと見る
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I selected a basic SIM only plan from Vodafone online ... But when I got to the store the manager told me I couldn't get that plan and I just have used a reseller site (I hadn't). This felt like a... もっと見る
企業が回答しました
企業情報
Vodafone UK - Cambridge Grand Arcade について
当該企業による記述
連絡先
Unit 23 , Grand Arcade, CB2 3BJ, Cambridge, 英国
5.0
優良
420件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Henry was very knowledgeable & helpful…
Henry was very knowledgeable & helpful - he took the time to patiently explain the ins/outs of the different plans.
2025年12月23日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Sally,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Amazing experience
I recently visited to purchase a Vodafone SIM card and had the pleasure of being helped by Molly. She was absolutely wonderful to deal with-super nice and incredibly patient throughout the whole process. She took time to answer all my questions and made sure I was set up with exactly what I needed. Highly recommended.
2025年12月20日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Hung-Ju,
Thanks for the lovely review and fantastic support for Molly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Gaia was extremely knowledgable
Gaia was extremely knowledgable, helpful and courteous. I was very happy with the service today.
2025年12月20日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey,
Thanks for the lovely review and fantastic support for Gaia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Had the best 5⭐️ experience with Abin…
Had the best 5⭐️ experience with Abin who effortlessly upgraded my broadband in about 10 minutes! He explained everything to me about my new line being fitted as well as this, tripled my broadband speed and saved me £5 per month! Thank you Abin 🙏
2025年12月15日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Holly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing staff
The staff member was really understand and patient with me. Made it a really nice experience.
2025年12月9日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Beatrix,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Cambridge Grand Arcade からの回答
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Holly the sale rep @ Grand arcade…
Holly the sale rep @ Grand arcade Cambridge Vodafone branch was awesome and helped me get through my requirements. She heard patiently, provided multiple offers and helped me reach my outcomes. Outstanding employee. If working for me she deserves the employee of the month
2025年11月14日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Nahim was quick and helpful
2025年11月12日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
Anwaar was brilliant amazing service…
Anwaar was brilliant amazing service thank you , everything explained now I’m happy
2025年11月7日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Cambridge Grand Arcade からの回答
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Cambridge Grand Arcade からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Grace,
Thanks for the lovely review and fantastic support for Anwaar.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Holly did an excellent job in helping…
Holly did an excellent job in helping me through the phone upgrade process.
5 ⭐️!
2025年9月27日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Holly was amazing clear and verry…
Holly was amazing clear and verry sochial super helpful and fully trusted
2025年9月29日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Rosie,
Thanks for the lovely review and fantastic support for Holly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I would like to thank Nahim the lovely…
I would like to thank Nahim the lovely experience I had today while upgrading my phone. He gave valuable and honest opinion, that made my decision of choosing new devices a lot easier. He made me feel looked after.
2025年9月28日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey,
Thanks for the lovely review and fantastic support for Nahim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very nice
Very nice , attentive and friendly as well, helpfull and showed me all that I need to do, Abin was top noch in customer service.
2025年9月26日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Maria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Cambridge store
Nahim in Cambridge went above and beyond. He was patient, professional, listened to what was needed and exceptionally helpful
2025年9月10日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Hey Jo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram.
Thanks again,
Vodafone Social Media Team
Holly Costumer Service
Holly was great at costumer service, first time getting Vodafone Broadband and she made it very simple. She gave all the necessary instructions.
2025年9月5日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
Thank you for your review. We hope that you enjoy our broadband service, its great to have you onboard.
Many thanks,
Vodafone Social Media Team
Quick, efficient, friendly service
Hasim was very knowledgeable, helpful and efficient.
2025年9月5日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Wonderfull service from fadil
Wonderfull service from fadil, i am extremeley pleased
2025年9月4日
自発的なレビュー
Vodafone UK - Cambridge Grand Arcade からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
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