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Vodafone UK - Canterbury レビュー 

266
•
TrustScore 5段階評価の5

4.8

移動体通信事業者
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所在地

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3 The Parade, CT1 2JL Canterbury, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... もっと見る

企業が回答しました

5つ星のうち5の評価

I dealt with Joe, who could not of helped me more. Helpful, knowledgeable and informative. Upgraded to a newer phone for a couple of pounds more per month.

企業が回答しました

5つ星のうち5の評価

We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Canterbury について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 3 The Parade, CT1 2JL, Canterbury, 英国

4.8

優良

TrustScore 5段階評価の5

266件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(266)

過去12か月のレビュー数: 41,211件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

New mobile phone and broadband contract …

Easy to sort out new mobile phone and broadband with added bonus of a 10% discount for taking out both at the same time. Friendly and efficient team who sorted everything out quickly. Thankyou Sophie ! (Ed and Rob too)

2024年5月21日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Katy,

This is a lovely review to hear for Sophie, Ed and Rob. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great experience

My husband and I went to Vodafone Canterbury and the sales rep, Edward, was great. Give him a raise!

2024年5月9日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Abigale,

This is such a great review for Edward. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Props to Edward!

Vodafone's customer associate, Edward, was fantastic! He was knowledgeable, warm, and most of all helpful.

2024年5月9日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Jon,

This is lovely feedback for Edward. Thanks for your kind words and taking your time to share the experience

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

I had a great customer service from Locu and Joy…

I had a great customer service from Lucy and Joy to set up my new broadband. They are a real asset to the company.

2024年5月20日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Akaba,

Thanks for taking the time to review and sharing this great feedback for Lucy and Joy.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Vodafone is the best

Joe took out time to listen to me and also heard patients for me to make a choice.

2024年5月2日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Constance,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Sharia very…

Excellent service from Sharia very helpful bubbly, very good with helping me understand the break down

2024年5月4日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Jane,

Thanks for your amazing feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Edward was amazing .

Edward was amazing .. he was so helpful I was in right pickle with my phone he went through it all step by step set up new phone transferred all my data and checked it all for me before I handed over my old phone top class quality help lovely chap !!

2024年4月19日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Bee,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The staff greated me when I arrived at…

The staff greated me when I arrived at the store and I was attended to as soon as possible the 2 staff helped me out there names were sharna and Joe

2024年4月17日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi there,

We love to hear it! Thank you so much for the positive feedback. We're delighted you had such a great experience in store.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Sharna is amazing great person talked…

Sharna is amazing great person talked through everything this perfectly

2024年3月9日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey Tom,

Thank you for your review. It's great to hear what fantastic service you received by Sharna.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Zac gave excellent advice and saved me…

Zac gave excellent advice and saved me lots of money.

2024年2月9日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Mandy,

Thank you for your review and feedback for Zac. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent Customer Service

Due to family circumstances changing, I went into Vodafone Canterbury to review our family plan. I spoke to Joe, the Assistant Manager who was a fantastic help, explaining everything in layman’s terms and advising me on services that I had in my plan that I didn’t actually essentially need. He sorted out the whole plan and the following day when I came back to sort out my husband’s phone, Tolu helped with that (she was great too) and then Joe came and itemised everything for me so I can more accurately budget each month. We walked away feeling more in control of our family plan budget and a clearer understanding of how each plan works. Joe was a true professional with an extensive knowledge. He is a credit to your company.

2024年2月2日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey,

Thank you for your review, the support is much appreciated.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Probably the best upgrade experience…

Probably the best upgrade experience I’ve had with Vodafone & I’ve been a customer for over 20 years !
I had the pleasure of Patrick serving me , acknowledged me as soon as I came into the store and couldn’t be anymore helpful ,
Protect this man at all costs ! Whatever you’re paying him……. Double it with cream on top.
I’ll only ever come to Canterbury now for my phone upgrades etc - as long as Patrick is still there ! See you in 3 years

2024年2月4日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey,

We love your support for Patrick, thank you for sharing your experience!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was very helpful

2024年2月4日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Vicky,

Thank you for your review and feedback, we appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Tolu was superb

Tolu was superb, excellent service and extremely knowledgeable. Explained everything very well

2024年1月11日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey Declan,

Thanks for letting us know what an amazing job Tolu did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zak was a great help getting our phones…

Zak was a great help getting our phones set up after systems not working and being sent away yesterday.

2024年1月8日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Nicola,

Thanks for taking your time to leave this review for Zak and your patience with going back to the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Great service from all Instorr…

Great service from all Instorr especially Rob the manager. I feel went the extra mile to get my service today.

2024年1月8日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Jon,

This is such an amazing review for Rob. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Pat was super helpful

Pat was super helpful, friendly, and found the info I needed quickly.

2024年1月5日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi Matthew. Thank you for your review for Pat. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Told was great

Told was great, helped set up my phone for me as well.

2024年1月4日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hi JENNIFER,

Thanks for this feedback for Told. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Pat helped me with my new phone.

2023年12月19日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey Jill,

Thanks for taking the time to review and share this feedback for Pat.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Staff were very helpful with my query

2023年12月18日
自発的なレビュー
Vodafone UK - Canterbury ロゴ

Vodafone UK - Canterbury からの回答

Hey there,

This is great to hear! Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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