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Vodafone UK - Cardiff レビュー 

221
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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50 St David's Shopping Centre, CF10 2ER Cardiff, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones

企業が回答しました

5つ星のうち5の評価

I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cardiff について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, 英国

4.9

優良

TrustScore 5段階評価の5

221件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(221)

過去12か月のレビュー数: 42,546件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

2026年4月9日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Carol,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyle is the best (GOAT)

2026年1月31日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Emma,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

2026年1月24日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thoughtful and helpful service

Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

2026年1月14日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey there,

Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone twice and both times…

I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

2026年1月11日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Abrar,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was great he went in to all the…

Sam was great he went in to all the detail.

2026年1月10日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Moira,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was very friendly and helpful…

Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

2026年1月12日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Loona,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyle made life really easy

Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

2026年1月3日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl was really helpful today

Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

2025年12月22日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Nicola,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Visited the Vodafone, Great support

Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

2025年12月5日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Rowan,

Thanks for the lovely review and fantastic support for Rania.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I needed an upgrade and advice as I…

I needed an upgrade and advice as I wasn't sure which phone to go for. Marta helped me decide and she was very knowledgeable, patient and professional. Would definitely recommend this branch.

2025年12月2日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Andrea,

Thanks for the lovely review and fantastic support for Marta.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks to the super star support from Kyle!

Thanks to the super star support from Kyle (Retail Advisor) who patiently guided us through the process, and we had a wonderful conversation through it all.

Thank you, Kyle! Exemplar star of supporting and creating a memorable customer experience.

2025年11月28日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Nisha, ​

Thanks for the lovely review and fantastic support for Kyle. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

superb customer care experience from Naj

I went into the Cardiff st David’s hall shopping centre store and met Naj. She was everything you wanted in a member of staff. Intelligent, polite, thoughtful, knowledgeable and efficient. Five stars ⭐️

2025年11月26日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Rachael,

Thanks for the lovely review and fantastic support for Naj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service very polite and…

Great service very polite and knowledgeable

2025年11月22日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Wendy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had such a great experience

I had such a great experience! He (I can’t remember his name) but he got what I needed immediately and was so efficient and lovely! Thankyou

2025年11月21日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Becky,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic customer services as always.

Fantastic customer services as always.
Nothing to much trouble. Staff always friendly and helpful.
Great sim only deals on offer.

2025年11月17日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Both Nage and Tash in the St

Both Nage and Tash in the St. David’s II shopping centre were magnificent today and very patient and so helpful with my mother who was Re-Jigging her contract - Excellent service 👍

2025年11月9日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi. We're happy to hear that the team provided excellent service and were patient and helpful while assisting with the contract. We appreciate you sharing this positive experience! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dave the technician was excellent

Dave the technician was excellent. Fantastic customer service, thank you.

2025年10月11日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

My adviser Saif

My adviser Saif, was very efficient, polite, extremely helpful, and friendly spending almost an hour and a half with me choosing and costing a new phone then helping to to set it up (with me being tech phobic!) He's an asset to your company! Happy holiday Saif! The store is very well kept too!

2025年9月27日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Suzanne,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best Service

Probably the most helpful and resourceful employee, Saif, made everything so easy to follow and cleared all my doubts regarding all the possible SIM card plans I could have bought and guided me so well to arrive at the one best for me.
Even though there was quite a bit of a wait today, he made sure to give me all his time when it was my turn and was really considerate of my initial doubts and worries. The guy needs a raise honestly.
Overall, great and quick service. Happy to begin this journey with VOXI and Vodafone :)

2025年9月27日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Luffy,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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