Vodafone UK - Cheltenham レビュー 

419
TrustScore 5段階評価の5

4.9

152 High Street, GL50 1EN Cheltenham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.

企業が回答しました

5つ星のうち5の評価

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... もっと見る

企業が回答しました

5つ星のうち5の評価

Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cheltenham について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 152 High Street, GL50 1EN, Cheltenham, 英国

4.9

優良

TrustScore 5段階評価の5

419件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(419)

過去12か月のレビュー数: 42,313

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thanks to Luther for all thd help he's…

Thanks to Luther for all thd help he's given to 2 old codgers.He was brilliant!

2026年7月20日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Mary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila was very helpful and…

Soheila was very helpful and informative. Sorted out a great deal for me and explained everything really well

2026年7月17日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Andrew,

Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was excellent

Alex was excellent

2026年7月16日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Mirielle,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia was fantastic!

Lydia was fantastic, explained everything clearly, sorted out exactly what I needed, excellent customer skills *****

2026年7月15日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Azad helped me transfer my data to my…

Azad helped me transfer my data to my new phone very well.

2026年7月15日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Carna,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Arun from the Cheltenham branch was…

Arun from the Cheltenham branch was very helpful today excellent service 5.5

2026年7月10日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Margaret,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into my local Vodafone store and…

Went into my local Vodafone store and was greeted by Liam. I went into get some information about roaming charges with Vodafone for my upcoming trip. He was very friendly and informative.

2026年7月6日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Ken,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Exceptional Experience

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his time to listen to my problems, then provided various solutions, and let me go to think about it. I have been thrilled so far because they at Vodafone aren't just there to take your money or meet up their targets they are there to truly help, all the way. Luther is a superstar there. I hope the company also acknowledges the superstars they have in their experience centres cause thats what they are.

2026年6月30日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Leslie,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into the store to get help with my…

Went into the store to get help with my phone. I was served by Liam who managed to get everything working quickly

2026年6月27日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Quinn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went in the shop

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey.

He was patient polite and generally very good at his job and dealing with customers and went that extra mile. So much appreciated by me.

Thank you all once again.

I would recommend Cheltenham Vodafone shop as the best I have visited in UK. Italy has also be good when you go abroad and you have a problem with my sim.

Thank you.
Keep hold of your employees in the Cheltenham shop.

2026年6月23日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Alexandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

This is the 7th time since August that…

This is the 7th time since August that my broadband hasn’t worked as soon as I can end the contract I will be.

2026年6月21日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Jamie,

We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.

I suggest you to please reach out to our home broadband team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia was great

Lydia was great. Thank you for your service.

2026年6月19日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Stamo,
Thanks for the lovely review and the fantastic support you’ve shown for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

THANK YOU ROSIE FOR HELPING ME WITH MY…

THANK YOU ROSIE FOR HELPING ME WITH MY PHONE

2026年6月9日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Francis,

Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was most helpful in everything and…

Alex was most helpful in everything and explained things so clearly

2026年6月5日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Margaret,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Azad helped me set my new phone up very…

Azad helped me set my new phone up very well

2026年6月4日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Maggie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service with very knowledgeable…

Great service with very knowledgeable and polite Arun at the Cheltenham branch . Renewed our contracts , saved money and got more than expected for the £
And had a good chat too !!

2026年5月26日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Arun.

Arun.
Popped in because I was unsure of an update on my on my phone. Sorted very quickly. Courteous & polite.
Very good experience.
Thank you.

2026年5月27日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Sue,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Arunkumar 👍🏽

2026年5月25日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Antonia,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia was absolutely fantastic

Lydia was absolutely fantastic - so helpful, friendly, and took on board everything we requested. She is a great asset to the Vodafone business in Cheltenham.

2026年5月15日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I popped in to the branch as I had lost…

I popped in to the branch as I had lost the torch on my Apple phone, I was served by Liam and he was incredibly helpful and got me back up and running.
As on older person sometimes you can be treated slight condescending were technology is concerned but Liam was polite, courteous and check my phone after getting my torch back and showed me what to do in future if it happens again.

2026年5月14日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Barbara,

Thanks for the lovely review and fantastic support for Liam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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