Vodafone UK - Cheltenham レビュー 

423
TrustScore 5段階評価の5

4.9

152 High Street, GL50 1EN Cheltenham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... もっと見る

企業が回答しました

5つ星のうち5の評価

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... もっと見る

企業が回答しました

5つ星のうち5の評価

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cheltenham について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 152 High Street, GL50 1EN, Cheltenham, 英国

4.9

優良

TrustScore 5段階評価の5

423件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(423)

過去12か月のレビュー数: 39,970

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Alex was extremely helpful in the whole…

Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service

2026年4月11日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Martin,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Knowledgeable staff

Knowledgeable staff, special Mention for Luther- approachable, informed and professional.

2026年4月4日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Marilyn,

Thanks for the lovely review and fantastic support for Luther.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Azad was helpful with my sim upgrade

2026年4月7日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答


Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Popped into the store with my wife

Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.

2026年3月30日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had major problems transferring my…

Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!

2026年3月30日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hi Matthew,

Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila was really helpful 10 out of…

Soheila was really helpful 10 out of 10, explained everything wonderfully.

2026年3月27日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Brian,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in to enquire about a new phone…

Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything

2026年3月27日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila helped me alot

Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.

2026年3月27日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Gonzy,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia was very helpful

Lydia was very helpful, she worked hard to keep my contract within my budget.

2026年3月23日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Sue,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila Very good service despite…

Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.

2026年3月21日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Got a new contract instore

I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.

2026年3月18日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hi Peter,

Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila was amazing

Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable

2026年3月16日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Farideh,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Arun was very helpful

Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail

2026年3月13日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Liana,

Thanks for the lovely review and fantastic support for Arun.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rosie was absolutely excellent and…

Rosie was absolutely excellent and explained new contract brilliantly. Thank you.

2026年3月13日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Kevin,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila-brilliant service

Soheila-brilliant service, nothing was too much trouble.

2026年3月13日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for Soheila.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lydia helped me sort my problem with my…

Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone

2026年3月13日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Grace,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan and Azad were extremely helpful and…

Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied

2026年3月7日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Lesley, ​

Thanks for the lovely review and fantastic support for Dan and Azad. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

luther was very helpful after…

luther was very helpful after explaining i wanted o upgrade my phone.

2026年3月5日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Beth,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex and Luther were excellent

Alex and Luther were excellent

2026年3月3日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Robert,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

25 minutes well spent in store today

25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.

2026年3月1日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Bee,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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