I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... もっと見る
企業が回答しました
所在地
所在地を変更152 High Street, GL50 1EN Cheltenham, GB
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レビュアーのコメントを見てみましょう
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... もっと見る
企業が回答しました
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... もっと見る
企業が回答しました
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... もっと見る
企業が回答しました
企業情報
Vodafone UK - Cheltenham について
当該企業による記述
連絡先
152 High Street, GL50 1EN, Cheltenham, 英国
4.9
優良
423件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The service I have had off of William…
The service I have had off of William was very helpful. Thanks.
2025年9月16日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Arun he was great very very helpful all…
Arun he was great very very helpful all you could want .
2025年9月12日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Visited Vodafone today
Visited Vodafone today, Shan was very helpful transferring all my data to my new phone :)
2025年9月9日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're happy to hear that the data transfer to your new phone went smoothly.
Thanks for your review,
Vodafone Social Media Team
Vodafone UK - Cheltenham からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Vodafone UK - Cheltenham からの回答
We're happy to hear that you had such a positive experience! Thank you for letting us know what makes you come back.
Vodafone Social Media Team
Luther was absolutely amazing
Luther was absolutely amazing. I'm a terrible phone dinosaur and he was so patient and helpful. I cannot fault the service he provided. He went above and beyond to help me. Warm, welcoming and friendly. A credit to the store.
2025年9月2日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Andreia - Vodafone UK Cheltenham
Andreia couldn’t have been more helpful, painless trade-in and barely took any time at all. Thanks again!
2025年8月30日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Cheltenham からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Renewal plan helpCDH-all the all these notes I got put in the
Saw Luther today and he was very helpful sorting us out with the best plan for us. Reduced costs by £5 a month - result!
2025年8月18日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Andreia
Excellent service from Andreia - very helpful and knowledgeable, made my upgrade experience super easy!!!
2025年8月16日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
We appreciate your fantastic review Paul!
Vodafone Social Media Team
Alexander and William were very good
Alexander and William were very good, I don’t understand a lot of things, including phones. They explained a lot of things clearly which helped - credit to the brand
2025年8月13日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Dylan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Azad was fantastic at helping me select…
Azad was fantastic at helping me select and set up my phone
2025年8月9日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Janet,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther is explaining with patience my…
Luther is explaining with patience my possibilities and finding me the best option. Very impressive service.
2025年8月8日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Patricia
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was super super helpful
2025年8月8日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hi Megan,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alex —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Alex and Arun ere excellent
Alex and Arun ere excellent, restored my faith in the Cheltenham store Excellent service
2025年8月6日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hi Lyn ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Alex and Arun—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Vodafone UK - Cheltenham からの回答
Hey Michael,
Thanks for the lovely review and fantastic support for Ikran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mike was fantastic and was very patient…
Mike was fantastic and was very patient and helpful whilst setting up 3 new phones for my family.
2025年7月26日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Clare,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ikran is quite customer friendly and…
Ikran is quite customer friendly and professional in discharging her duties.
2025年7月26日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff praise
Billy was brilliant with my mum (who is 80). Very patient, polite, attentive, most importantly - nice. Managed to fix the phone. 10/10 customer service :)
2025年7月22日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Dorian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Mobile WIFI
Luther was very patient and answered all our questions clearly and concisely.
2025年7月19日
自発的なレビュー
Vodafone UK - Cheltenham からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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