ウェブサイトにアクセス

Vodafone UK - Cheltenham レビュー 

423
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
レビューを書くウェブサイトにアクセス
レビューを書く

所在地

所在地を変更

152 High Street, GL50 1EN Cheltenham, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... もっと見る

企業が回答しました

5つ星のうち5の評価

Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... もっと見る

企業が回答しました

5つ星のうち5の評価

Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cheltenham について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 152 High Street, GL50 1EN, Cheltenham, 英国

4.9

優良

TrustScore 5段階評価の5

423件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(423)

過去12か月のレビュー数: 40,120件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Luther was kind and patient with us and…

Luther was kind and patient with us and explained everything so we could understand. We were not rushed and he was extremely helpful. I will defo be back to this store.
Luther is a credit to your company as his customer care was amazing. I will be back very soon to update my phone and will look forward to his help and expertise. He is amazing! I didn't get anxious about sorting phone problems this visit to the store. Thank you Luther!

2025年7月14日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Sheryl,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I have to say I am so impressed with…

I have to say I am so impressed with the Vodafone store staff, Luther, Azad and Daniel, excellent service when I traded in my phone.

2025年7月4日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Sally,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Arun

Popped into the store to look around and ended up switching my contract to Vodafone! Arun helped me with saving money on my new plan compared to my recent contract and even convinced me about getting faster WIFI at home for a lower price which is incredible, will pop back into the shop to get that set up by Arun. His service was well good and professional, he’s very patient and such a lovely person! :)

2025年7月1日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Tanya,

Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ikran gave us excellent service

Ikran gave us excellent service. Very knowledgeable and explained the changes to our contracts clearly. The outcome of our visit was very positive thank you.

2025年6月7日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hi Hugh.

We're happy to hear that you received excellent service.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Ikran Brilliant service

Ikran Brilliant service . Listening carefully to our requirements and made proactive suggestions for our broadband provision which were really effective . Pleasant , cheerful and articulate

2025年6月7日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

We're happy to hear that you received brilliant service.

If you need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The staff are friendly and knowledgeable

The staff are friendly, helpful and really nice guys. Azad is really helpful and patient. Thank you

2025年5月31日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Shelley,

Thanks for the lovely review and fantastic support for Azad.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade

Azard was amazing, he helped me a lot, answered at all my questions! And now i have a new phone.

2025年5月18日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Raul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ikran

Ikran - fantastic support, very polite, professional and knowledgeable. Highly recommended.

2025年5月16日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Dave,

Thanks for the lovely review and fantastic support for Ikran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andreia gave us all information we…

Andreia gave us all information we need. Very helpful.

2025年5月12日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Geoffrey, ​

Thanks for the lovely review and fantastic support for Andreia. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

I was assisted very well in selecting…

I was assisted very well in selecting my new phone and getting it set up by Azad

2025年5月6日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was awesome

Alex was awesome. I had a few problems with various Vodafone accounts that have never really been sorted, but Alex was so helpful, quick and understood all my issues, sorting everything!

2025年5月5日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Awful service provider and worse…

Awful service provider and worse network coverage. I have been charged for more than 9 months for not using my mobile broadband. I visited the office and the manager told me he can't help me. I contacted customer care and there were even more unhelpful. I filed a complaint and absolutely nothing has been done. They make promises and dont keep them and i am fed up. I don't understand what service at all they provide.

2025年5月4日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

I'm truly sorry to learn about the difficulties you've been experiencing with your broadband service and the ongoing charges. I can only imagine how frustrating this must be for you. It's understandable that after reaching out multiple times through the store, online support, and even filing a complaint, you still haven't found a resolution.

Please don't hesitate to contact our dedicated Broadband team at 0333 304 0191 or connect with them through Live Chat here: vodafone.uk/2LCJiTm

When you file a complaint, you should receive a reference number via email from the complaint team. Since you haven't heard back from them, I encourage you to reach out again with that reference number to ensure you get the assistance you need.

If you want to check the status of your complaint and have already spoken to the Broadband Teams without getting the resolution you hoped for, feel free to chat with my team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

excellent service at Cheltenham Store…

excellent service at Cheltenham Store by Luther

2025年5月3日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

William helped us set up broadband

William helped us set up broadband. Very helpful.

2025年4月25日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Varada,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex and Andreia were super helpful…

Alex and Andreia were super helpful spending over an hour finding a solution to our upgrade. It was really appreciated.

2025年4月18日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Ella,

Thanks for the lovely review and fantastic support for Alex and Andreia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Superb service

Superb service
Listened to my enquiry
Alex was very helpful
Insightful answers to questions
No problems
Terrific employee
Excellent, thank you

2025年4月18日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Adam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Shan was very patient whilst showing me…

Shan was very patient whilst showing me how to use my new phone :)

2025年4月16日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Don,

Thanks for the lovely review and fantastic support for Shan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andreia was absolutely amazing

Andreia was absolutely amazing! So friendly, helpful, and made everything so easy. Her positive attitude and warm personality really stood out. Thank you, Andreia, for such a great experience at the Vodafone store!

2025年4月12日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Joe,

Thanks for the lovely review and fantastic support for Andreia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Arun was fantastic as is Vodafone I…

Arun was fantastic as is Vodafone I have used the service for over 20 years and it is the best!!!!

2025年4月9日
自発的なレビュー
Vodafone UK - Cheltenham ロゴ

Vodafone UK - Cheltenham からの回答

Hey Barbara,

Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報