Vodafone UK - Eastbourne レビュー 

240
TrustScore 5段階評価の5

4.9

Unit 47 , The Arndale Centre, BN21 3NW Eastbourne, GB


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5つ星のうち5の評価

I visited Vodafone in Eastbourne today. I was greeted by two members of staff Harry and Emma who provided outstanding customer service and set up my new Samsung Galaxy S25 without any issues. Emma was... もっと見る

企業が回答しました

5つ星のうち5の評価

Mark at the Eastbourne shop was super helpful and made it super easy, highly recommend

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5つ星のうち5の評価

From the very start of my visit to Vodafone Eastbourne I was given the highest professional assistance from Harvey. He was extremely polite, helpful and patient in dealing with my questions and conce... もっと見る

企業が回答しました

5つ星のうち5の評価

Lewis at the Eastbourne store was of great help today. He showed me different ways to save money on my phone and broadband which was fantastic. Although the systems are slow he managed to get through... もっと見る

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企業情報


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  • Unit 47 , The Arndale Centre, BN21 3NW, Eastbourne, 英国

4.9

優良

TrustScore 5段階評価の5

240件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(240)

過去12か月のレビュー数: 40,694

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5つ星のうち5の評価

The man that helped me was called…

The man that helped me was called Thomas was fantastic,he was patient and polite thankyou so much

2024年9月8日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Danielle,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Friendly staff and fast service

Friendly staff and fast service. No more waiting in a phone shop for hours!! Thank you all in Eastbourne!

2024年8月31日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Kimmy,

This is a great review for our Eastbourne store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち4の評価

Very professional and business like…

Very professional and business like patient and understanding.

2024年8月14日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Ronald,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service. Made sure i received the best deal that suited my family's needs.

2024年8月3日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Clive, It's great to see our team took their time to find you the best available deal today 😊
Thanks, The Vodafone social Media team

5つ星のうち5の評価

Great experience

Josh was fantastic explained all the process very well.
Credit to Vodafone

2024年8月3日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Thanks for your feedback Darren. It's good to see Josh was able to explain everything for you.
All the best, The Vodafone Social Media team

5つ星のうち5の評価

2 exceptionally helpful staff

2 exceptionally helpful staff. very patient with us retirees. great job.Harvey and Thomas.

2024年8月1日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Stuart,

Thanks for reviewing and sharing this experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Thomas from Eastbourne shop, top bloke

Thomas from Eastbourne shop, super friendly, listened to my budget and needs for a new phone and found me a perfect deal for the newest iPhone! Thomas explained everything very clearly and was very helpful.
Super easy peasy transfer to Vodaphone, thank you!

2024年7月30日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Josh was so friendly

Josh was so friendly, helpful and knowledgeable. He is a credit to the company. We would recommend Vodafone very highly.

2024年7月26日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Angela. Thank you for your review for Josh. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Q The usual high standard I have…

Q The usual high standard I have learned to expect from this branch of Vodafone, Thomas was friendly and helped me save money

2024年7月24日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi David,

We’re glad to hear you found the best deal for you, when visiting Thomas in our store. Thanks for your review.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent customer service

Excellent customer service, brilliant communication

2024年7月24日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Andy,

Thanks for taking your time to share the experience in our Eastbourne store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Excellent customer service today

Wanted to organise a new contract, new phone but keep my old number. Spoke with Joshua in the Eastbourne store and he made the whole process nice and easy. He spent the time going over everything in great detail and I didn't feel rushed or pressured. Just a genuinely nice experience!

2024年7月22日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thomas at Eastbourne was very helpful…

Thomas at Eastbourne was very helpful and managed to sort a great deal for me. Would definitely recommend 👍

2024年7月19日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thomas was fantastic

Thomas was fantastic, really helpful and got me a deal that suited my needs perfectly!

2024年7月6日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thomas was a fantastic advisor

Thomas was a fantastic advisor
He looked through so many deals and answered all our questions
Left with a new phone and airtime plan and also upgraded a different airtime balance to give us a better deal.

2024年7月5日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi there,

It's great to hear about the positive experience which you've had with Thomas. Thanks for taking the time to write in a review about the service you received, and we hope you enjoy your new phone and plan!

If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really helpful advice and took time…

Really helpful advice and took time with us to get us what we needed. Really good customer service!

2024年7月5日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hello, Graeme,

Thank you for writing in a review about the service you received. It's always our aim to provide a quality service, so it's great to hear about the positive experience which you had.

If you ever need help, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service in store today

Excellent service in store today, Katie was very nice and helped me choose the best option for my new phone

2024年6月29日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Simon,

Thank you for your review. If you need anything in the future, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

New phone and contract

I am so happy with my new phone and the contract is exactly what I needed.
Josh was very efficient and knowledgeable. He explained everything to me in a way I could understand.
I would highly recommend Vodafone in Eastbourne.

2024年6月23日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Debbie,

Thank you for sharing this great review with us! We're delighted you had such a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Josh was so helpful and made us feel…

Josh was so helpful and made us feel comfortable.

2024年6月15日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Marion,

Thanks for taking the time to review and sharing this feedback for Josh.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great welcome from Katie in the…

Great welcome from Katie in the Eastbourne store. Very efficient. Listened to what I wanted,helped with the settings in my old phone to enable a quick and easy upgrade to a new iPhone. Brilliant service,much better than sky mobile

2024年6月9日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Vicki.

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Josh in Eastbourne was very helpful and…

Josh in Eastbourne was very helpful and friendly - easy transition with new phone

2024年6月8日
自発的なレビュー
Vodafone UK - Eastbourne ロゴ

Vodafone UK - Eastbourne からの回答

Hi Stephen,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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