Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... もっと見る
企業が回答しました
所在地
所在地を変更84 High Street, FK1 1DD Falkirk, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... もっと見る
企業が回答しました
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
企業が回答しました
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... もっと見る
企業が回答しました
企業情報
Vodafone UK - Falkirk について
当該企業による記述
連絡先
84 High Street, FK1 1DD, Falkirk, 英国
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Falkirk からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Courtney was amazing and provided all…
Courtney was amazing and provided all the information I needed whilst getting 3 contracts upgraded thank you
2025年1月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Emma,
Thanks for sharing your fabulous feedback for Courtney. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
Great customer service, quick and effective. Sorted everything out and explained everything perfectly! Becca from the store is a great customer service rep!
2024年12月11日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Grant,
This is such an amazing review for Becca. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone UK - Falkirk からの回答
Hello, Khin,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hi Jilly,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hi Andrei,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very competent
Very competent, explained a very complex contract and bought a new upgraded I Phone 15. Extremely friendly and efficient, excellent personality.
2024年12月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Michele at the Falkirk store was…
Michele at the Falkirk store was fantastic organising my husbands phone contract, she showed great experience explaining all the details, fantastic service.
2024年12月2日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Wendzway,
Thank you for taking the time to review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super fast service
Cleo, Becca and Michele are fantastic got my SIM card sorted within minutes
2024年11月2日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hello, Daniel,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent Comunication
Very grateful for the knowledgeable and helpful staff in falkirk today, in particular Courtney who was a great blessing helping me with a few issues I couldn't work out and very patient while she explained things to me
2024年11月1日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hello, Judith,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service from
Fantastic customer service from
Becca, gave us all the options and explained everything to us in detail
2024年11月1日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hello, Scott,
It's great to hear about the positive experience which you had with Becca. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cleo was very attentive and helpful.
Very good experience staff very friendly and helpful
2024年11月1日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hello, David,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent
Excellent. Rebecca went over and above customer satisfaction. Very friendly and excellent knowledge of Vodafone phone's. Totally satisfied with all explanations of my new phone. **********
2024年10月16日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Catherine,
This is lovely feedback for Rebecca. Thanks for taking your time to share this experience and kind words. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Becca and Cleo in the Falkirk branch…
Becca and Cleo in the Falkirk branch were great help for me and my mum, explained things better than previous store in Livingston. Done everything they could to help sort my mums order. With help from Kenny too
2024年10月15日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Sean,
These are lovely kind words of feedback for Becca, Cleo and Kenny. Thanks for taking your time to support us. We're sorry that you didn't have this experience in the other store. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Totally amazing friendly and efficient…
Totally amazing friendly and efficient store, Becca should be given a promotion and her manager should buy lunch for the shop
2024年10月15日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Rocky,
Thanks for the lovely review and fantastic support for Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Becca & Courtney at the Falkirk shop…
Becca & Courtney at the Falkirk shop are so amazing… went in for 1 phone came out with 2!
Brilliant service so helpful and so cheerful so informative
Vodafone should be proud to have them on there team
2024年10月10日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Rachel. Thank you for your review for both Becca and Courtney. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Best store ever!!
Best store ever!!! The help is above and beyond. Got exactly what I was looking for. Staff are extremely friendly and full of smiles!
2024年10月9日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Thanks for your feedback Sunny. It's great to see our team were so helpful and welcoming.
All the best, The Vodafone Social Media Team
Working away from home had an emergency…
Working away from home had an emergency with my phone Zak was first class in helping me fix installed a new SIM and sorted issue. Top guy!
2024年9月17日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi there,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with Zak and he got the device fixed for you in no time.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Excellent service in store from Zach &…
Excellent service in store from Zach & Kenny. Highly recommended.
2024年9月13日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Marion,
Thanks for the great feedback for Zach and Kenny, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。