Vodafone UK - Farnham レビュー 

171
TrustScore 5段階評価の5

4.9

32 The Borough, GU9 7NJ Farnham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Daniel (Manager) saved my day after I had lost the will to live with Vodafone Corporate; he listens and provides intelligent thoughtful solutions which single handedly has retained my company’s busine... もっと見る

企業が回答しました

5つ星のうち5の評価

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... もっと見る

企業が回答しました

5つ星のうち5の評価

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... もっと見る

企業が回答しました

5つ星のうち5の評価

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

171件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(171)

過去12か月のレビュー数: 41,358

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service

Excellent service from Thomas in Farnham store, helped myself and my husband with our SIM only plans

2026年2月22日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super helpful staff and advices as…

Super helpful staff and advices as always

2026年2月28日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Damien,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I recently visited the Vodafone Farnham…


I recently visited the Vodafone Farnham store and had a very positive experience. The staff were friendly, approachable, and genuinely helpful from the moment I
walked in. I needed advice about upgrading my contract and improving my signal coverage at home, and the team took the time to explain all my options clearly without any pressure to upsell.

The store itself is clean, modern, and well-organised, making it easy to browse devices and accessories. I especially appreciated how patient the staff were while answering my questions and setting up my new phone — they made sure everything was transferred properly before I left.

Customer service can sometimes feel rushed in mobile phone shops, but that definitely wasn’t the case here. The team were professional, knowledgeable, and efficient throughout.

Overall, I would highly recommend the Farnham Vodafone store if you’re looking for honest advice and excellent customer service. A smooth and stress-free experience from start to finish.

2026年2月24日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Akshay,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had great customer service from Paul.

Had great customer service from Paul.

2026年2月19日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I’d like to share some really positive…



I’d like to share some really positive feedback about Paul at Vodafone Farnham. From the moment I walked in, he was welcoming, professional, and genuinely eager to help. He took the time to fully understand what I needed, explained all the options clearly without any pressure, and made sure I felt confident in my decision.

Paul’s knowledge of the products and services was excellent, and he went above and beyond to ensure everything was set up perfectly before I left. What really stood out was his patience and friendly approach — nothing felt rushed, and no question was too much trouble.

It’s rare to receive such attentive and personable customer service, and Paul is a real credit to the Vodafone Farnham team. Thank you for making the whole experience smooth and stress-free!

2026年2月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nikki was really helpful and kind

Nikki was really helpful and kind, explained really well about the sim only data plan. Really pleased!!

2026年2月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Rianna,

Thanks for the lovely review and fantastic support for Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Looked after by Nicky this morning

Looked after by Nicky this morning, my son had deleted my number and ported it to his phone! Thank God she sorted it. So grateful and the service was excellent. Thanks so much - highly recommended

2026年1月17日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Ben,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone Farnham about an…

I visited Vodafone Farnham about an enquiry about my account, the team were very helpful and I am very appreciative that the took their time to explain things correctly to myself

2026年1月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey James,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nikki (Farnham)

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who were waiting. There were significant distractions outside the venue but Nikki and Luke were cheerful and professional throughout. She is a credit to vodaphone

2026年1月7日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey,

Thanks for the lovely review and fantastic support for Nikki and Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Faultless was served by Luke

2025年12月27日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Angelique,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nikki has been an absolute pleasure to…

Nikki has been an absolute pleasure to work with! She was extremely helpful friendly and considerate.

2025年12月9日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Leanne,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Nikki.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

With so many phone options and tariffs…

With so many phone options and tariffs available, Tom, took the time to find me the best tariff to suit my needs, he was patient in explaining the what’s available, which enabled me to make clear away the mass of options and make a decision.

2025年11月26日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Mark,

Thanks for the lovely review and fantastic support for Tom. It's delightful to receive such nice comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

I came into the store to get a home broad band and the staff were very friendly and welcoming in this store

2025年11月19日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Tom,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Always willing to help and look for the best deals.

2025年11月28日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Linda,

This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom gave great service

Tom gave great service when I needed to upgrade my phone plan to a new sim plan and saved me money with a smile

2025年11月11日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us regarding your upgrade. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

very helpful staff

tech support man in store on Sunday afternoon 9/11 was brilliant and fixed our issues immediately. He was polite courteous and friendly

2025年11月9日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi. We're happy to hear that the tech support representative resolved your issues quickly. We appreciate your positive feedback regarding the courteous and friendly service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent staff

Excellent staff, very friendly and welcoming, highly recommend.

2025年10月29日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi. We appreciate your recommendation and are so glad our staff made you feel welcome! If you need us, our Social Media team is here to assist. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Data storage problem and three contracts to renew (two) or cancel (one)

I visited the Farnham branch with a data storage problem and three contract queries to resolve and Thomas was able to help me sort out the storage problem and to renew my phone contract for two years on an improved basis AND cheaper deal. He also pointed me in the right direction via 191 for the other two contracts which I needed to either terminate (additional SIM) or extend (home broadband), which I have now also achieved. Thank you Thomas!

2025年10月19日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

2025年10月4日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful sorting out my new phone

Very helpful sorting out my new phone

2025年10月4日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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