Vodafone UK - Farnham レビュー 

173
TrustScore 5段階評価の5

4.9

32 The Borough, GU9 7NJ Farnham, GB


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5つ星のうち5の評価

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... もっと見る

企業が回答しました

5つ星のうち5の評価

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... もっと見る

企業が回答しました

5つ星のうち5の評価

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... もっと見る

企業が回答しました

5つ星のうち5の評価

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

173件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(173)

過去12か月のレビュー数: 41,964

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5つ星のうち5の評価

Save money on plan

I came in for a quick question and Luke noticed that he could save me money on my plan which I was not aware of. So i was obviously delighted with his service

2025年10月4日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Natasha,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful sorting out my new phone

Very helpful sorting out my new phone

2025年10月4日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey John,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New phone and transfer from old

I needed a new phone and my old phone was playing up (only working properly when it was plugged in). Tom, who dealt with both, was excellent. Not only was I able to get a new phone that morning but he was able to transfer all my old phone data, when it was touch and go whether it would work. Amazing service.

2025年9月27日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Lucy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank You Nicky and Thomas

Nicky and Thomas turned around an awful upgrade experience via the app and online (6+ week wait for new phone that never came) … into a great one. They resolved a number of issues with original order and had a new phone in my hand in 24 hours. Thank you both very much! Excellent customer service!

2025年9月24日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks for helping me out on a glitch…

Thanks for helping me out on a glitch in my phone - beyond the call of duty.

2025年9月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Richard. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thomas Pringle was absolutely excellent…

Thomas Pringle was absolutely excellent and helped you retain a customer and two lines today - I wanted to quit Vodafone but he really was great and I took the managers special offer so happy - it is worthy to note that Thomas was critical to that happening and I hope you recognise him suitably

2025年9月14日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Staff were extremely helpful and…

Staff were extremely helpful and knowledgeable
Set me up with a new phone quickly and efficiently

2025年8月23日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful professional assistant…

Very helpful professional assistant Darren helped me sort my new contract and gave full information in response to my questions
Very happy with the service received

2025年8月20日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nicky at the Farnham store was amazing

Nicky at the Farnham store was amazing, walked me through the entire thing.
I am hopeless with anything digital , she was a star .

2025年8月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Alison,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best customer service ever

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so minutes. Really amazing customer service, this guy should get a pay rise and a cuddle! 😀 Seriously, a stellar employee. Keep hold of him!

2025年7月28日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Tilly,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was really helpful in helping us…

Ryan was really helpful in helping us set up an eSIM.
Thank u

2025年7月24日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Ashleigh,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Exceptional Customer Service

Vodafone Farnham, Surrey are the best! Ryan went through everything & found the best deal to suit mine & my son’s requirements & gave me great advice. I then needed to sort out my other son’s contact (he also had an upgrade), so Luca stayed late & patiently assisted me with the best deal & set it all up. We are going back in today to sort out my Mum’s Vodafone contract & Ryan has said he will be there to do this. The other gentleman that was there was helping along the way too. I think they are an absolute credit to the company & I do hope you pass this on to them. What a team the Manager has! Many thanks. Trudy Kitabayashi.

2025年7月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Trudy,

Thanks for the lovely review and fantastic support for Ryan and Luca.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service

Good service and helpful staff, no issues

2025年7月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan is the best

Ryan who served us was incredibly helpful, knowledgeable and friendly

2025年7月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey there,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Paul at Vodafone Farnham was helpful

Paul at Vodafone Farnham was helpful, insightful and resolved my query very quickly and I left with an excellent sim only deal and great advice. Thank you!
P.s Thank you Ryan who helped sort out mobile broadband the week prior! All at the same store!

2025年7月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Sharmin,

Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was super friendly and very…

Ryan was super friendly and very helpful.

2025年7月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Joe, ​

Thanks for the lovely review and fantastic support for Ryan. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Converted back to a monthly plan

Ryan talked me through all of the plans and different combinations of sim and phone and sim only so I could make an informed decision. I felt very well looked after throughout the experience that my interest was at the focus of the deal and I was lucky to get the last iphone16 available in store!

2025年7月11日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Danielle,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Perfect profesional

Perfect profesional

2025年7月11日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Peter,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thanks Ryan for all your help…

Thanks Ryan for all your help… gave me the best deal that’s out there, really polite and friendly… I would recommend Ryan for all your vodaphone needs x

2025年7月10日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Deborah ,

Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Darren was extremely helpful pleasant

Darren was extremely helpful pleasant, and very kind.

2025年7月9日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Jean,

Thanks for the lovely review and fantastic support for Darren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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