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Vodafone UK - Glasgow Silverburn レビュー 

335
•
TrustScore 5段階評価の5

4.9

移動体通信事業者
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所在地

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Unit 2B,Silverburn Shopping Centre, G53 6QR Glasgow, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kunal was a Excellent provision. Great member of staff. Couldn’t be better. Helped us through phone purchase and airtime. Set up new phone Was amiable thoughtful caring and understanding throughout.... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to Vodafone Silverburn to cancel my late husband’s phone contract.I was the first customer on a Sunday morning I was attended to by a lovely young man called James, who when I said why I wa... もっと見る

企業が回答しました

5つ星のうち5の評価

Thanks to Ariz for helping me setup my new device, made it super simple and painless.

企業が回答しました

5つ星のうち4の評価

Ben made the process very straightforward. Easy swap from EE to Vodafone with a far better contract options for less than I was previously paying! Would definitely recommend. Thank you Ben.

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Glasgow Silverburn について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • Unit 2B,Silverburn Shopping Centre, G53 6QR, Glasgow, 英国

4.9

優良

TrustScore 5段階評価の5

335件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(335)

過去12か月のレビュー数: 40,266件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Jamie was fantastic at transferring…

Jamie was fantastic at transferring everything onto my new phone!

2025年8月1日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Sheila,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cole was very friendly and personable…

Cole was very friendly and personable helping with getting new phone and transfering

2025年7月29日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Elizabeth,

Thanks for the lovely review and fantastic support for Cole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ben from Silverburn

Ben in Vodafone Silverburn gave great customer service while getting me a Samsung ZFlip 7 pre-order

2025年7月12日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey James,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ben was great today

Ben was great today, helped me pick out brand new phone and helped set it up for me, great experience

2025年7月8日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Louise,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ariz and Jamie were great with sorting…

Ariz and Jamie were great with sorting me out with a new phone

2025年7月7日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Lesley,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you kieran for being so helpful…

Thank you kieran for being so helpful and friendly in store today.

2025年7月5日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Karen,

Thanks for the lovely review and fantastic support for Kieran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ariz was great with helping me sort out…

Ariz was great with helping me sort out my new phone.

2025年7月5日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey John,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Jaina for helping me with my…

Thank you Jaina for helping me with my iPhone 15 set up. I appreciate it.

2025年7月2日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ariz was great with helping me set up…

Ariz was great with helping me set up my new phone.

2025年6月28日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Margaret,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Kieran and Laiba for a speedy…

Thank you Kieran and Laiba for a speedy service today in store.

2025年6月17日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hi Chelsea. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you jaina for transferring all my…

Thank you jaina for transferring all my data across, and getting a great deal.

2025年6月16日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hi Alan,

We're happy to hear that your data transfer went smoothly and that you're pleased with the offer you received.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Cole was very helpful with getting me a…

Cole was very helpful with getting me a great deal and transferring my data across

2025年6月15日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hi Michelle. Thank you for your review for Cole. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was great at transferring…

Jamie was great at transferring everything across for me!

2025年6月2日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Eli,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laiba was very helpful and great with…

Laiba was very helpful and great with assisting with upgrading my phone. A real asset to the team.

2025年6月2日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Jillian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James ,the store assistant

James ,the store assistant, was so patient, understanding and knowledgeable. He answered my many questions with ease while always smiling. Clearly an asset to your company.
Alex Fleming

2025年6月1日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Alex,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Ariz was amazing and very helpful 5☆

2025年5月31日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Daniel,

Thanks for the lovely review and fantastic support for Ariz.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cole and kieran were amazing in store…

Cole and kieran were amazing in store today. Great customer service

2025年5月29日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey John,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

incorrect billing

I visited the store back in September to upgrade from one device to another. I had to speak with someone in vodafone customer service as the old device was never removed as promised therefore I was still charged. I paid to finish that contract on the day which vodafone I did not do and I am now still being asked to pay out of the contract which has already been done. I was charged £140 today and threatened to be reported to credit agencies. It is 13:28pm in the Afternoon, I have been on the phone since 10am spoke with numerous agents who have no idea how to handle my complaint and have now been cut off at least 3 times.

I have phoned repeatedly today and would prefer that someone takes ownership of this issue and calls me back to finally resolve it. I have wasted a lot of time and money so far.

2025年5月22日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Shannon,

I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please be aware that this is not the level of service we aim to provide to our customers. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Laiba made he experience so easy😘

2025年5月19日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey jean,

Thanks for the lovely review and fantastic support for Laiba.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great help and support from James at…

Great help and support from James at Silverbun today. Thankyou. 😃

2025年5月13日
自発的なレビュー
Vodafone UK - Glasgow Silverburn ロゴ

Vodafone UK - Glasgow Silverburn からの回答

Hey Catherine,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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