From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... もっと見る
企業が回答しました
所在地
所在地を変更Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... もっと見る
企業が回答しました
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... もっと見る
企業が回答しました
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Hanley について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, 英国
5.0
優良
635件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Jess from Hanley branch was very…
Jess from Hanley branch was very helpful willing to sort my things in a good manner and in a short time.
Thank you
2026年8月1日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey there,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from jon
2026年8月1日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Jonathon,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess from Hanley branch was very…
Jess from Hanley branch was very helpful trying to sort my preorder account in a friendly and good manner. Well done !! Thank you
2026年7月31日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Razvan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service once again at the…
Exceptional service once again at the Hanley store! Jess was very helpful and sorted me a contract that was great value for money.
2026年7月31日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Maddison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The reception and service given by Amenah
The reception and service given by Amenah was exceptional. She talked to me politely and explained everything in detailed
Though I didn't manage to get the phone after credit search I'm happy For the service given by this lady. Thank you Vodafone
2026年7月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Eunice,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sahire has been so helpful
Sahire has been so helpful. Excellent customer service and very professional.
Thank you for your help sahire
2026年7月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Irem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in today to the Stoke on Trent…
Came in today to the Stoke on Trent branch and was met by Sahire. She had great customer service and found solutions to my problem that I had.
2026年7月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohammed was very helpful
Mohammed was very helpful today, the behaviour and cooperation was very good
2026年7月26日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Rehan,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Barry was very pleasant to talk to
Barry was very pleasant to talk to, very thorough with everything I needed. Double checked everything, made sure I understood everything
Really deserved 5+ stars
2026年7月26日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Barry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for many…
I have been with Vodafone for many years, primarily for the ongoing service I always receive
Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional very knowledgeable and helpful.
2026年7月24日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Clive,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam really helped me
Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service
2026年7月25日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Azwa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone
Lost my phone, turned up to stoke (Hanley) branch. Helped by Iftab, who helped reorder my sim, and also made my bill cheaper.
2026年7月25日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
2026年7月24日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Cath,
Thanks for the lovely review and fantastic support for Sam,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was so helpful and understanding
John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted
2026年7月24日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hi Kerry, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Vodafone UK - Hanley からの回答
Hey Gordon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for a new phone
Came into store for a new phone, was served by Bari who was great and got me the best deal.
Great experience!
2026年7月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was helpful with explaining…
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.
2026年7月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Gary,
Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing againtoday
Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data
2026年7月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Jayne,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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