From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... もっと見る
企業が回答しました
所在地
所在地を変更Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... もっと見る
企業が回答しました
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... もっと見る
企業が回答しました
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Hanley について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, 英国
5.0
優良
634件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent service from Jay
Excellent service from Jay, very helpful when helping me get my new Samsung galaxy S25 FE
2026年5月30日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Paul and Adam are a credit to your…
Paul and Adam are a credit to your company they really helped us sort out a new contract and moved our number over
2026年5月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam and Paul really helped us to get…
Adam and Paul really helped us to get more than we expected for less
2026年5月29日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey,
This is really amazing to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service experience.
We were welcomed as soon as we arrived and didn’t have to wait long. We were helped by Jess who was excellent. She listened to our requests and provided a product which matched our budget. She was friendly and very professional. Thanks Jess.
2026年5月16日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good customer service received from…
Good customer service received from Jess, patient and detailed explanation.
2026年5月23日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jess made the process easy and simple.
2026年5月18日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Simon,
Thanks for the lovely review and fantastic support for Jess.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A really helpful discussion to sort out…
A really helpful discussion to sort out my new phone and home broadband with Iftab. Thank you
2026年5月17日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got my phone transferred across and trade in done
2026年5月16日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Melanie,
Thanks for letting us know what an amazing job Adam did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nice one sam
2026年5月16日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Sam was very helpful and helped us out…
Sam was very helpful and helped us out very much and was very kind and funny
2026年5月16日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Miley,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into Vodafone Hanley this morning…
Went into Vodafone Hanley this morning phone only excepting emergency calls got sorted by ithap hope I got the name right excellent service
2026年5月14日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service in branch
Ryan in The Hanley branch knew what I needed and was really helpful
2026年5月12日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Met with Ryan today over a problem with…
Met with Ryan today over a problem with my phone,, I'm not a technical person, he was absolutely brilliant , he explained everything in a manner that didn't make me feel stupid, was very thorough, didn't rush me, was an exceptional member of staff!! Thank you Ryan !
2026年5月12日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Lucy,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey Jack,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan very helpful and helped…
Served by chan very helpful and helped move my stuff over any issues will see him. Amazing
2026年5月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by chan moved from samsung to…
Served by chan moved from samsung to iphone transfer took forever but chan was ever so helpful
2026年5月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Maureen,
Thanks for the lovely review and the fantastic support you’ve shown for chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in today to pick up my new phone
Came in today to pick up my new phone, Adam was very professional and friendly..
2026年5月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Patricia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Hi,
Just went there for sim swap, iftab helped me doin g the sim swap
Iftab was very clear and explained the process
2026年5月6日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Furqan,
Thanks for the lovely review and fantastic support for Iftab
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam gives a wonderful experience
Sam gives a wonderful experience. He explained all the contract details and made our renewal contract so easy
2026年5月3日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Asifa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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