From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... もっと見る
企業が回答しました
所在地
所在地を変更Unit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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レビュアーのコメントを見てみましょう
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... もっと見る
企業が回答しました
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... もっと見る
企業が回答しました
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Hanley について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, 英国
5.0
優良
634件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
we have been served by sam for the…
we have been served by sam for the second time he was very helpful and resolved our queries . best customer services.
2026年5月3日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Faizan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Iftab was really nice and helpful…
Iftab was really nice and helpful today! Amazing service!
2026年5月3日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Alexandra,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Iftab was my agent he was very helpful…
Iftab was my agent he was very helpful and listened to what I wanted very pleased with rhe result
2026年5月2日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hi Angela, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by Jay who was very helpful and…
Served by Jay who was very helpful and friendly!
2026年4月20日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from jay
2026年4月28日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Josh,
Thanks for the lovely review and the fantastic support you’ve shown for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Hanley からの回答
Hey Lisa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Adam sorted out my parents upgrade and made sure they got the best deal for what they were wanting. Great support and extremely helpful.
2026年4月23日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Jodie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Adam was very helpful in dealing with…
Adam was very helpful in dealing with the application of the phone.
2026年4月23日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Tracey,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New phone
If tab, the assistant was very patient, knowledgable and courteous. He explained the process very well and made everything easy to understand.
2026年4月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from chan
Great help from chan, he did our transfer for us and everything. Thank you so much!
2026年4月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Chris,
Thanks for the lovely review and fantastic support for .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by chan
Served by chan he was so helpful an polite not at all pushy got what I wanted
2026年4月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Florence,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience in this branch with Mr
My experience in this branch with Mr. Jay was great. He is a respectful and friendly person.
2026年4月22日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a refreshing experience.
What a refreshing experience, actually a fantastic service provided by Ryan at Vodaphone (Hanley). Extremely helpful and friendly, providing us with what we needed and helped to find the best deal for us. So helpful in fact, we may end up staying with them with regards to our Broadband at home, then swop to their partner provider for 1gig when it arrives shortly. Many thanks Ryan for your help.
2026年4月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Philip,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was utterly superb
Adam was utterly superb: advice on what to buy and too time to transfer data from iPhone to Samsung. Highly recommended indeed. Thanks Adam!
2026年4月21日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Martin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Chan
Chan, was great really helpful, polite and friendly he dealt with my issues quickly and was very informative
2026年4月13日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Bernadette,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Collected my phone and had chan move my…
Collected my phone and had chan move my stuff over really happy with him
2026年4月13日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Dave,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Awesome job Sam
I went in the a store today and went to Sam. Sam is extremely professional and attentive to the details. He explained everything in great detail and was friendly. Very good positive attitude as well. Thank you Adam for an amazing job today.
2026年4月10日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Deia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Big shout out to Ryan who was very…
Big shout-out to Ryan from the Potteries Shopping Centre branch, who was very helpful with my S26 Ultra upgrade. He even went the extra mile and helped me with various things, including phone security and numerous tips and tricks.
Massive respect and thank you,
Paul
2026年4月7日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan Douglas Charlton…. Superstar
Ryan Douglas Charlton was absolutely amazing. He was polite, helpful, knowledgeable, and in my opinion went the extra mile to ensure we had what we needed as the shop was shutting… he didn’t batter an eyelid or rush in any way even though his colleagues were all ready to walk out the door. If there is a staff member of the month Ryan absolutely deserves it! Thank you Ryan… you were a pleasure to do business with.
2026年4月3日
自発的なレビュー
Vodafone UK - Hanley からの回答
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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