Vodafone UK - Kilburn レビュー 

186
TrustScore 5段階評価の5

4.9

156 High Road,Kilburn, NW6 4JD London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... もっと見る

企業が回答しました

5つ星のうち5の評価

Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... もっと見る

企業が回答しました

5つ星のうち5の評価

The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... もっと見る

企業が回答しました


企業情報


連絡先

  • 156 High Road,Kilburn, NW6 4JD, London, 英国

4.9

優良

TrustScore 5段階評価の5

186件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(186)

過去12か月のレビュー数: 40,836

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

very good

very good
the team are fantastic

2023年7月15日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dealt with my request quickly and…

Dealt with my request quickly and efficiently and offered good advice.

2023年7月11日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hi Anouk. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

review 2

my father already commented on aboud and ricky. i also wish to say thank you as they did what 3 other stores didnt because we were not money makers for them. the way my father was treated im so grateful they were served by these two gems

2023年7月4日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Grace,

Thanks for letting us know what an amazing job both Ricky and Aboud did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

kilburn store is good

great service from ricky and aboud.
i came to get a pac code as my complaint was delt with from vodafone and the boys managed to sign me up to a 2 year plan by being great advocates of the brand. promote them

2023年7月4日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Claudia,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very professional team

2023年6月29日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Raen,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

change of mind

I walked in wanting to cancel because of customer service. I was served by the area manager Ricky and his team. Great customer service and approach. They managed to keep me for another 2 years. Thank you

2023年6月28日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Hassan,

Thank you for your review. It's always lovely to read such nice feedback for our agents.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service from Aboud in…

Great customer service from Aboud in Kilburn High Road. Professional, efficient and friendly. Thank you!

2023年5月29日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Antonio,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sale person really helpful

2023年5月25日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Tyler,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service from Zahra

Zahra was really helpful, really friendly and tried to accommodate to our needs

2023年5月13日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Thank you for your review Tanya. It's always good to read such complimentary feedback for one of our team. I'm glad Zahra was able to find something that fitted your needs.
Thanks again,
The Vodafone Social Media Team

5つ星のうち5の評価

Outstanding.

2023年5月10日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Jardo,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Today

Today, I wanted to make a subscription for my existing telephone number and the girl named Zahra was extremely helpful while helping me and made the experience really fun by communicating and explaining to me the details and the contract in a simple and easy way.
And by being really friendly she made me really comfortable and it was like I was talking with a friend.

2023年5月10日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Andra,

Thanks for letting us know what an amazing job Zahra did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Honest Service

I was served by Zahra

2023年5月10日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hi Edison. Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful store

Great experience and store to visit if you don't no anything about technology Ricky

2023年5月9日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hi Sanjeev,

Thanks for your review for Ricky and sharing this experience you've had in store.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Zara Seedat’s service was exceptional

Zara Seedat’s service was exceptional. She was a joy to talk to and full of patience whilst I chose my options ( new package )

Her persona was professional and above. She really took her time to explain thing. Zara is an asset to Vodaphone. Profess, polite, informative and 100 percent for customer care.

2023年5月7日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Thanks for your review Yemah. It's great to hear Zara took the time to explain everything and helped you make an informed choice.
Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Hussein was a good Vodafone person

Hussein was a good Vodafone person best

2023年5月6日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hey Tarik,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Her name Zahara

Her name Zahara - she was very helpful and great service .

2023年5月6日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Android to iPhone

Had a great experience in store at the Kilburn Vodafone shop with the store manager Ricky and Hussein

2023年5月6日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zara was serving me very well

Zara was serving me very well, very prifessional and very polite!!

2023年5月2日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hi Alex,

Thanks for your review for Zara. It's lovely to read the experience you've had when visiting the store.

We're always here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Amazing service

Amazing service. I had a specialist named Zahra who was super lovely and answered everything perfectly.

2023年4月30日
自発的なレビュー
Vodafone UK - Kilburn ロゴ

Vodafone UK - Kilburn からの回答

Hi Kamila,

Thank you for your review. It's always great to hear positive feedback. I'll be sure to send this over to Zahra. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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