Courtney took my challenge today to get my monthly cost down. I had just retired and was out of contract and she managed to decrease my overall costs by £7 monthly or £84 annually whilst increasing m... もっと見る
企業が回答しました
所在地
所在地を変更54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Courtney was very knowledgeable, approachable and professional. All you could want in someone to assist you when uograding your phone. I have been with Vodafone for over 20 years and cannot see that... もっと見る
企業が回答しました
Fabulous service from Courtney very friendly helpful and answered all questions I asked explained everything as she went along
企業が回答しました
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just qu... もっと見る
企業が回答しました
企業情報
Vodafone UK - Metro Centre Experience について
当該企業による記述
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54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, 英国
4.9
優良
482件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Amy was super helpful and fast
Amy was super helpful and as fast as she could to change over 3 phones - thanks
2026年7月26日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly understanding service for…
Friendly understanding service for someone who is a techno faub
Thank you so much Amy and Courtney
2026年7月24日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Metro Centre Experience からの回答
Hey Gareth,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Absolutely spot on bloke couldn’t not…
Absolutely spot on bloke couldn’t not fault 100% attention
2026年7月23日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie and Diana were very helpful
2026年7月16日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Angela,
Thanks for the lovely review and fantastic support for Katie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edvard was super helpful and friendly1…
Edvard was super helpful and friendly1 great experience
2026年7月15日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Alex,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Katie was amazing
Katie was very patient, professional and courteous. Especially since we had totally done our upgrades wrong. She explained us through our whole process in simple Layman terms, no fancy jargon, just quick answers to our many questions. She is an asset to Vodafone 5*
2026年7月14日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Amanda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vinny was friendly
Vinny was friendly, explaining everything no unnecessary jargon. Fantastic customer service
2026年7月12日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey there,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What a lovely man
What a lovely man, explained everything clearly. Quick and easy process. Friendly and polite. Would highly recommend Vinay.
2026年7月11日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Gillian,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Advisor called Vinney was absolutely…
Advisor called Vinney was absolutely fantastic, very polite and professional, couldn’t have been better
2026年7月10日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie was very helpful and good at her…
Katie was very helpful and good at her job and sorted major problem very efficently.
2026年7月9日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Katie was brilliant
Katie was brilliant . She sorted my problem out very well and she was very pleasant. Thank you so very much.
2026年7月9日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Susan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Courtney was very accommodating
Courtney was very accommodating, polite, and provided all information clearly. Staff were polite when first entered the store. The process was seamless.
2026年7月8日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Alisdair,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie
Katie, has been brilliant, she gave great advice and an excellent customer experience, we are very very happy customers, we couldn't recommend Vodafone enough, thank you Katie
2026年7月6日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Neil was very helpful, reviewed all 3 lines on our contract and saved us a nice bit of money :)
2026年7月4日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Metrocentre shop Katie
Went to the Metrocentre shop with my daughter for her phone & ended up coming home with a cheaper broadband & monthly phone payment. Katie was really helpful, thank you!
2026年7月4日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Claire,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie at the Metrocentre shop
Katie at the Metrocentre shop was really helpful! Got me a great deal & super friendly will definitely be back if I need anything else!
2026年7月4日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Miss D,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was extremely knowledgeable
Katie was extremely knowledgeable, helped me choose which contract, explained all benefits from all the contracts on offer. Extremely happy, would recommend Vodaphone to anyone - go see Katie
2026年7月4日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey Ian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service and pleasant demeanor.
Great service and pleasant demeanor.
Katie helped us with all our queries.
Well done vodafone for employing such a lovely member of staff !!!
2026年7月3日
自発的なレビュー
Vodafone UK - Metro Centre Experience からの回答
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Metro Centre Experience からの回答
Hey Kenny,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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