The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... もっと見る
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10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... もっと見る
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Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... もっと見る
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Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... もっと見る
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I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... もっと見る
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当該企業による記述
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Vodafone UK - Newcastle Eldon Square からの回答
Excellent- Gemma was fantastic
Great service and very helpful!

Vodafone UK - Newcastle Eldon Square からの回答
Taz was brilliant thanks you for saving me money and getting me a great deal.

Vodafone UK - Newcastle Eldon Square からの回答
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extremely kind and helpful in answering all of the queries I had. 5***** service and most definitely an asset to your company. Thanks Gemma, all the best Andrew 🙂👍🏻

Vodafone UK - Newcastle Eldon Square からの回答
Dan was amazing, couldn't have been more helpful, would highly recommend. Thank you!

Vodafone UK - Newcastle Eldon Square からの回答
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was incredibly kind, knowledgeable and patient throughout. Truly top-notch customer service that I don’t think I would have gotten anywhere else. He deserves all the praise!

Vodafone UK - Newcastle Eldon Square からの回答
Taz was spot on and very helpful with everything that we asked. My partner was partically over the moon with his service as she has switched to Vodafone and I'm now paying her bill! Very happy customer.

Vodafone UK - Newcastle Eldon Square からの回答
Will Brookes the retail advisor was so helpful .. I am fully satisfied the way he handles my query and concerns . He is very knowledgeable on what he is doing ... Well done and keep it up .. Very happy customer here 👌

Vodafone UK - Newcastle Eldon Square からの回答
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed the transaction online, with the great help throughout. Thank you, Vodafone, you have excellent staff. Will Cook

Vodafone UK - Newcastle Eldon Square からの回答
I visited the Newcastle store today ,I was greeted by Jemma ,who helped with a sim for replacement phone Jemma helped set it up with advice on how and what to do to download pics ,apps etc .She was patient, helpful and put me at ease .Thankyou so much you exceeded my expectations today

Vodafone UK - Newcastle Eldon Square からの回答
These jokers were informed of a bank account switch. They charged me £5 as a late payment fee after I informed them the switch was taking place. The amount is irrelevant. The action is atrocious. They then harassed me for a 'MASSIVE' £25.10 data fee and a 'MASSIVE' £7.00 device fee. This was AFTER I'd updated my details AND been physically into my local Vodafone shop no fewer than THREE times. The shop staff AND the online staff clearly have mental short comings. The third time I felt that I had to attend in person cost me my Sunday leisure AND my Sunday lunch of braised steak plus the works😠. My contract expires soon, and I certainly WILL NOT under any circumstances renew with these farcical petty imbeciles.
UPDATE: Note the reply from Vodafone doesn't even attempt at an apology. They merely say "it's disappointing". Not half as disappointing as Vodafone who are so incompetent that they can't even apologise properly, nevermind anything else.

Vodafone UK - Newcastle Eldon Square からの回答
Gemma was so helpful and personable throughout our interaction. I’d been having difficulty both accessing invoices and dealing with my up-grade; Gemma helped me with both. Great customer service.

Vodafone UK - Newcastle Eldon Square からの回答
Excellent customer service from Gemma. Everything was quick and efficient. Bills reduced massively with account discounts.

Vodafone UK - Newcastle Eldon Square からの回答
Great customer service today from Taz and Newcastle store. Came in for a new phone and got the deal I wanted and also… ended up with cheaper package on my broadband! Thanks again and we wil be back

Vodafone UK - Newcastle Eldon Square からの回答

Vodafone UK - Newcastle Eldon Square からの回答
Vicki was really friendly and helpful and I'm really happy with the service I've had. Wishing Vicky good luck in her career with Vodafone!

Vodafone UK - Newcastle Eldon Square からの回答
Absolutely astounding service by Will, explained everything thoroughly, answered any and all queries. Been a long time since I've had an in person experience like this, felt very welcome. Had a small hiccup with the system however he was very patient and polite! Would recommend to anybody :)

Vodafone UK - Newcastle Eldon Square からの回答
3 nights in a row the internet has disconnected multiple times, awful Awful service,
And when You go through to customer service,
1: you can’t understand half of them
2: they don’t fix no issues.
Will be switching to sky, better prices and a much better all round service.

Vodafone UK - Newcastle Eldon Square からの回答
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