Taylor was incredible. Incredible customer service explaining the whole process throughout making it crystal clear what was happening. She supported me through decision making and with the c... もっと見る
企業が回答しました
120 Merchants Hall, Lower Ground Floor, NR2 1SH Chapelfields, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Taylor was incredible. Incredible customer service explaining the whole process throughout making it crystal clear what was happening. She supported me through decision making and with the c... もっと見る
企業が回答しました
I was served quickly by Adam who was knowledgeable, helpful and kind. He talked me through all my options bearing in mind my circumstances and suggested the best fit. He explained the pros and cons, t... もっと見る
企業が回答しました
Went into the shop this morning, received a pleasant and polite welcome from Charlotte who immediately escorted me to her team member, Emma. Emma quickly and efficiently sorted out my query, explained... もっと見る
企業が回答しました
I popped into the vodafone store in Chaplefield Norwich to review my account, I was seen by Caitlin, who very helpfully supported me to review my account and supported me to upgrade my device whils... もっと見る
企業が回答しました
当該企業による記述
120 Merchants Hall, Lower Ground Floor, NR2 1SH, Chapelfields, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Caitlin was totally amazing at supporting us today
Made it easy & pain free
Very professional & a pleasure to deal with
Thank you very much!

Vodafone UK - Norwich からの回答
I went into the shop to order a new phone was greeted by a lovely young lady named Megan who obviously has the patience of a Saint! I had just driven to the city after a very busy week of work with 7/8 year olds more or less feeling brain dead! Megan explained everything several times for me to understand!! She is a true Ambassador for your company worth her weight In gold.
Have been able to order a phone and will be returning to collect it shortly, in hope of Megan being in to again explain it all!!Thank you so very much Debsx

Vodafone UK - Norwich からの回答
I went to change my Tariff and the Very helpful staff ,( Neave),sorted me out very quickly and explained the steps as she went.

Vodafone UK - Norwich からの回答
I had an excellent experience sorting out my phone upgrade and contract. The whole process was incredibly easy and smooth. The staff were knowledgeable, helpful, and made everything simple from start to finish. I’m really happy with my new phone and the great service I received!

Vodafone UK - Norwich からの回答
Caitlin was very helpful and polite. Will come in store again. Thank you

Vodafone UK - Norwich からの回答
My Internet its down agan . And now I need to wait 3 days for somting witch will help with checking why its down ... then another days to book somone to check what going one. It's rI.\nDiculous you cant do noting abut that . Amd when you asking for panel monthly pay for that .we need to wait till problem will be fix. Witch will be next 3-5 days

Vodafone UK - Norwich からの回答

Vodafone UK - Norwich からの回答
SCAM,SCAM,SCAM
I purchased 2 sims and broadband but after couple of days I cancelled my contact for poor costumer service and almost useless internet connectivity!
Now I have fully charged for all month for both SIM cards that I haven’t used!
I recommend you “AVOID THIS COMPANY AT ANY COST “

Vodafone UK - Norwich からの回答

Vodafone UK - Norwich からの回答
I had a really good experience again in the Vodaphone shop in Norwich My request was not straight forward and staff took the time and really made the effort to ensure my new contract was exactly what I wanted Special thanks go to Sam the manager and Neave who could not have helped more

Vodafone UK - Norwich からの回答
Jacob and neave were very helpful and listened to my requirements and met them in a superb fashion

Vodafone UK - Norwich からの回答
Tyler was an angel and very helpful. Great customer service and happy with the information and discounts provided.

Vodafone UK - Norwich からの回答
I came into the Norwich branch with a major issue with my phone that was not repairable by Apple (unless I wanted to spend over £500). I essentially needed to walk away with a working phone that day but not be severely out of pocket so went to Vodafone for help & Nico helped me out to form a plan that would be in my best interest. He answered every question, no matter how complicated they were or how many I had - he was incredibly helpful despite me bringing this drama to him first thing in the morning. He mentioned he was fairly new to the job but I think if he treats every customer with as much patience & friendliness he did me, he’ll continue to do great.

Vodafone UK - Norwich からの回答
My partner and I visited the Vodafone store in Chapelfield Norwich with the vision to change phones and contracts. We succeeded. We took a seat and waited as per protocol. Our Advisor Adam was exceptional and went above and beyond to help us suit our needs for our phones and contracts. Adam also assisted us with further deals for future with our children’s tablets with Vodafone. Very happy with the service we received today. I hope Adam receives acknowledgment for this feedback. Great work Vodafone!

Vodafone UK - Norwich からの回答

Vodafone UK - Norwich からの回答

Vodafone UK - Norwich からの回答
Emma was so clear in her instructions and treated me with respect. She did not try to entice me to have a new phone but upgraded my present phone and brought the monthly price down a little. I was very impressed with the service I received from Vodafone

Vodafone UK - Norwich からの回答
Went in yesterday and Ogeh was such a massive help with my SIM swap. Fast, friendly and efficient service.

Vodafone UK - Norwich からの回答
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