The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... もっと見る
企業が回答しました
所在地
所在地を変更224-226 High Street, BR6 0LS Orpington, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
企業が回答しました
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... もっと見る
企業が回答しました
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Orpington について
当該企業による記述
連絡先
224-226 High Street, BR6 0LS, Orpington, 英国
5.0
優良
302件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Ethan was very helpful helping me save…
Ethan was very helpful helping me save money and move off pay as you go and get a new phone
2025年7月9日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Karen,
Thanks for the lovely review and fantastic support for Ethan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward was extremely helpful he explained it all to me because I’m not familiar with any of it. He was efficient friendly and gave sound advice
2025年7月8日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me out upgrading my device. Trading in the device, I could pay off my current device and get a new one! Amazing service, great team
2025年7月8日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Shpetim,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful service
Extremely helpful service. I was offered a much better deal and was helped with the process. Everything was explained clearly. Much appreciated.
2025年7月8日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward helped me out with a good deal on my sim card. Great service and very friendly. Thanks
2025年7月6日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Elena,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great team
I attended Orpington Vodafone on two Saturdays one to purchase a new phone for my mum and second to collect. Both times were a lovely experience with all the team supporting. The young guy I bought the phone with was super helpful and got the best deal for my mum. The second time today we speak to Edward, who was super helpful and even checked my phone to make sure I was getting the best deal. I will definitely be back in again in March to sort my contract out and recommend the whole team in the Orpington branch. Thank you all so much.
2025年7月5日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Melissa,
Thanks for the lovely review and fantastic support for Edward. It is always a pleasure to receive such positive feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ethan gave excellent service
2025年7月3日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Idelle,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Edward was fantastic setting up my new phone and explaining how it works. Also got my data across
2025年7月2日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Lynda,
Thank you so much for your wonderful review and the amazing support you’ve shown for Edward —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Edward
Came into the store needing assistance with my files. Wasn't getting a lot of help at the bank. Edward was fantastic and explained everything as well as letting me know when I can upgrade
2025年7月2日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Catherine,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Henry and Edward
Came in with an issue raised by a third party. Lots of back and forth. Came into the store and was served by Henry. He helped me out and was fantastic. I was then served by Edward who explained everything and got me on a plan that worked for me. Thanks guys!
2025年7月1日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Frederick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Helped me get my calls coming through again. Issues with the most recent update. Fantastic service. Edward came back off his break early which I do appreciate
2025年6月24日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi. Amazing to see you're happy with the service you've received from Vodafone and Edward. Thank you for taking the time to tell us too.
If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
After my visit with Edward I can compliment him on his patience, expertise and giving me the right advice regarding my contract. 10/10 on patience, personality and expertise.
2025年6月24日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Maureen. We're happy to hear that you had such a brilliant experience in our store. We appreciate you highlighting the support you received. Thanks for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
I came into store today to get help with my upgrade. Edward from the orpigton branch was very helpful and factual. I was trying to match a previous quote given to me from Tesco's unfortunately it could not be match after looking for deals for a while:( Thank you for your help Edward.
2025年6月17日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Shevonne. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Excellent service from a very pleasant young man, Edward. He was very patient with us oldies and we appreciated his knowledge and expertise in getting both me and my husband the plans we needed at a good price.
2025年6月17日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Linda. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Super helpful, took the time to walk me through the different options and suggest a plan that works for me. Saved time for me on multiple visits till we could finalise my phone contract (due to trade ins etc.)
2025年6月15日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Kemi. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Demi has always been exceptionally…
Demi has always been exceptionally helpful with any problem I have gone into the store with. And got the problem solved. Excellent service.
2025年6月15日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Geraldine. Thank you for your review for Demi. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Orpington からの回答
Hey Marcia,
Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi was so patient and so helpful when…
Demi was so patient and so helpful when I bought a new phone. She explained everything in a way that I could understand. I felt that she really understood my needs
2025年6月9日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hey Linda,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Orpington からの回答
Hi Sudha, we are pleased to hear about your fantastic experience. It's great to hear Henry was helpful and delivered an excellent service. Thank you for your 5 star feedback.
Thanks,
Vodafone Social Media Team
I wish to express my gratitude for the…
I wish to express my gratitude for the exceptional service I received today from Edward Watts.
I had been encountering issues with my phone and was unable to resolve personally.
Edward was an absolute pleasure to deal with from the moment I entered the Orpington branch.
He was highly professional, attentive and very friendly with a genuine desire to resolve my issue which he did with the minimum of fuss.
He addressed matters in a very swift and courteous manner and whilst at the branch managed to source a fantastic new deal for me saving me over 50% in billing cost per month.
I spent 20 years in sales and his product knowledge and customer care standards were first class.
I have always subscribed to the view, ‘ people by people first ‘ from a customer perspective and this is what really impressed me about him within 30 seconds.
It was a joy to deal with him and I left the branch exceptionally happy and more than satisfied by the service I received from this staff member.
I am sure he fits the exact profile of your company and I feel sure he has the qualities to enjoy a very successful career with Vodafone.
Kind regards
Kevin Mills
2025年6月5日
自発的なレビュー
Vodafone UK - Orpington からの回答
Hi Kevin.
We appreciate you sharing your experience. We're happy to hear that you received exceptional service and that your issue was resolved efficiently. It's great to know the team member's professionalism, attentiveness, and product knowledge stood out and that you were able to find a new deal.
We value your feedback,
Vodafone Social Media Team
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