Vodafone UK - Oxford レビュー 

231
TrustScore 5段階評価の5

4.9

3 Cornmarket Street, OX1 3EX OXFORD, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... もっと見る

企業が回答しました

5つ星のうち5の評価

I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... もっと見る

企業が回答しました

5つ星のうち5の評価

There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... もっと見る

企業が回答しました

5つ星のうち5の評価

Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Oxford について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 3 Cornmarket Street, OX1 3EX, OXFORD, 英国

4.9

優良

TrustScore 5段階評価の5

231件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(231)

過去12か月のレビュー数: 40,419

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

So positive

So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here

2025年11月13日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I visited the store and was given…

I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service

2025年11月9日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A very polite and helpful conversation…

A very polite and helpful conversation to get my I phones working

2025年11月10日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy customer the service was on…

Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.

2025年11月5日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

He was very patient and efficient and…

He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone

2025年10月31日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Dan made a stressful experience much…

Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.

2025年10月2日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tolis was great

Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.

2025年10月24日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maryam was extraordinarily kind and…

Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam

2025年10月6日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Ben,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service, Cătălin was very helpful and offered a great solution

2025年10月4日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Tiberiu,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kind and helpful

Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs

2025年10月5日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Paul

Great service from Paul. Understood what I wanted and no pressure to get more.

2025年10月4日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Audrey,

Thanks for the lovely review and fantastic support for Paul.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Apostolos was incredibly helpful and…

Apostolos was incredibly helpful and very knowledgeable with his work.

2025年10月4日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey,

Thanks for the lovely review and fantastic support for Apostolos.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service!

Maryam was really helpful and courteous. Thank you!

2025年10月1日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey CT,

Thanks for the lovely review and fantastic support for Maryam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maryam in the Oxford Vodafone was more…

Maryam in the Oxford Vodafone was more than helpful. Listened and explained with a smile. Excellent employee….An asset to Vodafone. Thankyou

2025年9月30日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Marion,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you!

Maryam helped me and she was super helpful and nice

2025年9月26日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Tracey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Gisa at Vodafone Oxford store…

I popped into the Vodafone Oxford store today and had the pleasure of speaking with Gisa. After 19 years as an O2 customer and 12 years with BT broadband, I’ve decided to move both my broadband and my wife’s and my mobile phone contracts over to Vodafone. This decision is purely down to the outstanding service from Gisa. Her professionalism, genuine care, and warm smile made all the difference. Excellent customer service like hers is rare, and she truly represents Vodafone at its best.

2025年9月17日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Gisa as always has been a great help

Gisa as always has been a great help, she is an asset for Vodafone.

2025年9月13日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Great service! TOLIS was very professional, helpful and friendly. Everything went smoothly and quickly. Highly recommended

2025年9月8日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hey Mahommed,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Daniel was so helpful

Daniel was so helpful - thank you

2025年9月7日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Paul was super efficient getting my…

Paul was super efficient getting my upgrade yesterday at the Vodafone store in Oxford; very pleasant and friendly too, thanks Paul!

2025年8月17日
自発的なレビュー
Vodafone UK - Oxford ロゴ

Vodafone UK - Oxford からの回答

Hi,

Thanks for sharing your experience when visiting our store, we're always appreciative for the feedback!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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