Vodafone UK - Penzance レビュー 

169
TrustScore 5段階評価の5

4.9

14 The Terrace, Market Jew Street, TR18 2TZ Penzance, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Maddi was super helpful! Patient, listened to our needs and saved us £5 p/m on our broadband as well as sorting our requirements for holiday travel. Thank you Maddi!

企業が回答しました

5つ星のうち5の評価

I came into the Penzance store after dropping my phone. Matt pointed out I was due an upgrade, patiently helped me select the right plan and helped me set up my new phone. He turned a disaster into a... もっと見る

企業が回答しました

5つ星のうち5の評価

Hollie was absolutely lovely. She made the whole process smooth and friendly, and I really appreciated that she gave me different options to choose from, as I’d like to try something different. She di... もっと見る

企業が回答しました

5つ星のうち5の評価

Collected new phones yesterday, ran into problems setting up went back to vodaphone Penzance and both Beth’s were amazing helping us solve our issues. We also witnessed them with three other customer... もっと見る

企業が回答しました


企業情報


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  • 14 The Terrace, Market Jew Street, TR18 2TZ, Penzance, 英国

4.9

優良

TrustScore 5段階評価の5

169件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(169)

過去12か月のレビュー数: 39,970

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5つ星のうち5の評価

Beth 1 & Beth 2 Penzance a credit to Vodaphone

The two ladies who helped me to decide on my upgrades were extremely helpful with a very professional but friendly approach. They explained things well that was easily understandable and gave high quality customer service all round.

2023年7月20日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

✅️Phone upgrade samsung s23 ultra ✅️

I was served by Hollie , she explained everything very clearly and this was a nice smooth transaction! she has great customer relation skills and she's going to go a long way in her career .
Well done to vodaphone and a big thanks to Hollie

2023年6月3日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Rob,

This is such an amazing review for Hollie. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent experience

Excellent experience… well done to the two gals

2023年7月17日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Nigel,

Thanks for sharing your kind words and feedback for our Penzance store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Staff very friendly and helpful

Staff very friendly and helpful, Beth served me and helped to get the best Wi-Fi deal. I wouldn’t have been able to do it without her help! Thank you

2023年6月20日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Shauna, It's really great to see Beth was able to find you a great deal!
Thanks for your awesome feedback, The Vodafone Social Media Team

5つ星のうち5の評価

Beth and Beth2

Beth and Beth2
Excellent service, really cheery and helpful
Found me a good deal
Mobile on order

2023年6月27日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Debbie,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very friendly and helpful staff

Came into the Penzance store and was greeted by some very friendly faces. I was served by Beth 2, she was knowledgeable and thorough.

2023年6月26日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Dylan,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

The staff couldn't do enough to help

2023年6月20日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Barry,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The friendly staff went above and…

The friendly staff went above and beyond to help set everything to get it set up for me , Hollie and Beth were great !!

2023年5月23日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Robert,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My experience at vodaphone was very good

My experience at vodaphone was very good with Beth 2

2023年6月20日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Lola,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Beth M

Beth is an outstanding member of your team, I popped in to see if I could get an upgrade. She gave me a variety of options, so informative and allowed me to make a well-informed decision! A credit to your store

2023年6月20日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Eleanor,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Beth sorted out my emails that I have…

Beth sorted out my emails that I have been struggling with for ages

2023年6月19日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Sandra,

Thanks for letting us know what an amazing job Beth did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A friendly face

Very nice to speak to a friendly staff face to face & knew the best option for me thank you Hollie

2023年5月29日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Andrew,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Beth was very welcoming & such a lovely…

Beth was very welcoming & such a lovely member of staff. Very helpful

2023年5月9日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi. Thank you for your review for Beth. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Beth was great

Beth was great, extremely helpful and solved my issue, ☺️

2023年5月5日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Michael,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Your member of staff was excellent

Your member of staff was so efficient , friendly and polite . He answered all our questions with clear explanations . His suggestion of a dongle for our caravan was excellent . Wish I had one years ago .
I don’t feel rushed and felt that Christopher definitely went the extra mile with his service . He was friendly , happy and welcoming and I am sure a real asset to your business . Please pass on our thanks Debbie Harvey

2023年3月22日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Debbie,

This really is an amazing review to read for Christopher. Thanks for taking your time to share your experience and in detail with how he helped you.

It's great to hear you support. We're here to help if you need anything in the future and you can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Holly was really helpful

Holly was really helpful. Thanks!

2023年4月13日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Dean,

Thanks for the support and the great review for Holly!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant friendly staff

Holly looked after us so we’ll, incredibly knowledgeable about the various phone’s & packages, explained everything really clearly & helped us fix a few other Apple issues.
Thank you Holly you made our day

2023年4月12日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Sophie,

It's great to hear that Holly was able to help get everything resolved for you and that she left such a good impression!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff amazing

2023年4月7日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Darren,

It's great to hear that you think our staff our amazing, we do too!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service at Vodaphone Penzance

Great service at Vodaphone Penzance - Beth and Chris were really helpful and got us set up on a new phone. Highly recommend

2023年4月4日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hi Kerry,

Thanks for taking the time to leave such lovely feedback for Beth and Chris! It's great to hear that you enjoyed your visit to the Penzance store and that they were able to help you out.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Broadband sale

I purchased my broadband from hollie who was fantastic! She was quick, friendly and a credit to Vodafone. The staff in the store have always been brilliant, nothing is too much trouble.

2023年4月3日
自発的なレビュー
Vodafone UK - Penzance ロゴ

Vodafone UK - Penzance からの回答

Hey Chris,

Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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