Vodafone UK - Swansea レビュー 

255
TrustScore 5段階評価の5

4.9

4 Union Street, SA1 3EE Swansea, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I liked the friendly welcome. Jacob was very helpful and understood the needs of a pensioner. When I changed my mind about purchasing a phone, there were no dramatics, just helpful advice. I would rec... もっと見る

5つ星のうち5の評価

Went into the Swansea Vodafone store with my mum who is a dinosaur when it comes to tech. We spoke to Ryan who really took the time to help my mum. He wasn't pushy, explained everything in a way that... もっと見る

企業が回答しました

5つ星のうち5の評価

Louis & the rest of the staff were really helpful in the shop, brilliant prices, will definitely use Vodafone again

企業が回答しました

5つ星のうち5の評価

Katie provided exceptional customer service from start to finish. She was friendly, professional, kind and genuinely went out of her way to help. She listened carefully, answered all my questions with... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(255)

過去12か月のレビュー数: 40,947

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Josh in the Swansea store is such so…

Josh in the Swansea store is such so helpful 💯 first class service

2025年4月22日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Angela,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rhys was really helpful and explained…

Rhys was really helpful and explained everything

2025年4月18日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Melanie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Katie was very helpful and explained…

Katie was very helpful and explained everything very clearly.

2025年4月1日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey Michael,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Josh at Vodafone Swansea shop…

Josh at Vodafone Swansea shop exceptional service to me an 87ur old tech dinosaur. Josh ŵas polite,courteous and VERY helpful. Outstanding service. Thanks Josh.

2025年4月1日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The customer service was excellent

The customer service was excellent, very friendly and helpful and knowledgeable
Katie was amazing.

2025年3月21日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Jo,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Nice and easy and best deal found to…

Nice and easy and best deal found to suit my needs

2025年3月21日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Gareth,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Broadband

Went in regarding the broadband side of things for my first home. Josh was there to assist me in explaining all aspects of the process clearly. Having 3 phones with Vodafone, I knew the service was going to be to a high level and it was. Thankyou to Josh and the Swansea team for taking the time to make this new journey for me a whole lot easier.

2025年3月19日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Alex,

Thanks for your review for Josh. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Brilliant staff Katie so so helpful

Brilliant staff Katie so so helpful

2025年3月19日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

What super feedback for Annette! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Josh is a tech wizard!

Josh was so kind and patient. I've been in to see him a couple of times now and he's always so helpful. Thank you so much!

2025年3月19日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Thank you for the great feedback for Josh, it's very much appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Josh

Josh. He was amazing, knowledgeable and very helpful.

2025年3月17日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Tim,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Popped into Swansea store and was…

Popped into Swansea store and was served by Katie. She was absolutely fantastic! Was very prompt and gave service with a big smile. Conversed with us and had a laugh. Really made the whole visit superb!

2025年3月15日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Ashley,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

A great experience

Thank you to Joshua for all your help today. Very helpful with my phone contract renewal and took the time to explain options fully.
I ended up switching my broadband over too as I was very impressed with the deal on offer.

2025年3月15日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Rebecca,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Joshua is very professional and has…

Joshua is very professional and has helped my family several times over the last few years, any issues we’ve had he’s managed to sort out there and then for us. Fantastic service

2025年3月10日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Cara,

Thank you for your review, and for sharing the experience you had with Joshua. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Josh was great

Josh was great . Explained everything very clearly , happy to answer any additional questions and was very friendly. Great experience

2025年3月9日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellentkatie is the best! assistance from Katiewith all…

Excellent assistance from Katiewith all aspects of upgrading my iPad and phone

2025年3月7日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Maureen,

Thank you for your review for Katie. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Rowan

Great service from Rowan. Easy phone swap & a fantastic deal.

2025年3月7日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

Hi Simon,

Thank you for your review for Rowan. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Quick

Quite quick. Rhys was helpful and not at all pushy. Good advice.

2025年3月7日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

We’re grateful for your fantastic feedback for Rhys, thank you! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Came into Swansea branch Vodafone for…

Came into Swansea branch Vodafone for help with big bundle. The sales advisor Jakub was very polite and efficient. He is very good for your business.

2025年2月27日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

It's great to see your kind words for Jakub, we really appreciate it! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Mobile and broadband set up

Calm, explained everything sorted me out not a problem

2025年1月24日
自発的なレビュー
Vodafone UK - Swansea ロゴ

Vodafone UK - Swansea からの回答

We appreciate your positive feedback, John. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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