I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... もっと見る
企業が回答しました
所在地
所在地を変更408 The Strand,Covent Garden, WC2R 0NE London, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
企業が回答しました
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... もっと見る
企業が回答しました
Umar was so fantastic throughout the entire process. I had screwed up my SIM card but he got me sorted out immediately. He always had my best interests in mind, and you could see that when he was help... もっと見る
企業が回答しました
企業情報
Vodafone UK - The Strand について
当該企業による記述
連絡先
408 The Strand,Covent Garden, WC2R 0NE, London, 英国
4.9
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Kai and Lexi were very helpful and…
Kai and Lexi were very helpful and focussed on customer satisfaction
2023年4月11日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hey Stuart. Thank you for your review for Kai and Lexi. It's always lovely to read such nice feedback. If you recently visited a store, please let us know the name of the store and we'd be happy to feed this back to them directly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Advisor JILANI very knowledgeable
I came in looking to join Vodafone switching from my current provider. I couldn't have left the store any happier as I was presented with brilliant customer service from advisor JILANI his knowledge is beyond expectations, he is very convincing and I had my PAC to hand over immediately with confidence
2023年4月6日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hi Samia,
Wow! This is amazing to hear, thank you ever so much for sharing your recent experience with us. We're so glad to have you join us!
Which store did you recently visit so we're able to feed this back to Jilani directly?
Thanks again,
Vodafone Social Media Team
Vodafone UK - The Strand からの回答
Hi Greg, thank you for your review for Lexy. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
The Vodafone Social Media Team
Vodafone UK - The Strand からの回答
Hi Suvanker,
Thanks for your review and the fantastic feedback for Jilani! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Sonia was really helpful.
2023年4月8日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hi there,
Thanks for your review and feedback for Sonia! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks, Vodafone Social Media Team.
Incredible service
2023年4月6日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hi Mateo. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani was great, helpful and knowledgeable
Jilani was great! Knowledgeable and personable.
2023年4月6日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hey. Thank you for your review for Jilani. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jilani 100/10
I came into Vodafone after my phone was stolen. I was lucky to meet Jilani, he calmed me down reassured me and then went through with some excellent offers with me, I couldn’t be more satisfied, i usually dwell on coming into these stores but Jilani had changed my views on this every Vodafone store needs a Jilani his a god send
2023年4月6日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hi Lawrence,
It's great to hear that Jilani could help, especially given the circumstances. I'm sorry that your phone was stolen. Please edit your review to let us know which store you recently visited so we're able to feed this back to Jilani directly.
Thank you,
Vodafone Social Media Team
G. JILANI
G. JILANI.
I was recently fortunate to stumble upon great customer service by an agent in Vodafone Strand namely - Gulam Jilani. Which I might is very hard to come by deep in London. He was very helpful, insightful. He made my experience with a mobile network very nice which is unheard of. I really appreciate the fact he went out of his way to make sure I leave the place pleased ans happy. I recieved a great plan and package and was very elaborate in explaining how it works. All in all, he was great and the network. I am very thankful to Jilani for giving me the best he could and will pass this experience to my friends and family. Thank you very much Jilani and the Vodafone team. Hope to see you soon with more great offers. Have a pleasant year.
(Only thing I might add would be, if Vodafone gave me a better phone number, I am sure they can do this)
Daahdi Parvez.
2023年4月3日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hey Daahda,
Thank you for your review. I’ll be sure to pass on the feedback for Gulam from the strand store in London. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I was being seen by Gulam very quick to…
I was being seen by Gulam very quick to act and has excellent customer service. I’m new in town and had asked Gulam to show me Moxi hotel he went out of his way to guide me and did not hesitate to help. Great service.
2023年4月3日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hey Jahed. It's always nice to read such lovely feedback. If you spoke to Gulam in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Absolutely great service and great…
Absolutely great service and great people thanks Lexi
2023年4月4日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hi Susan,
It's always nice to read such lovely feedback. If you spoke to Lexi in one of our stores, please let us know the name of the store and we'd be happy to feed this back to them directly.
Thank you,
Vodafone Social Media Team
Jilani and Lexi were simply awesome
Jilani and Lexi were simply awesome. Expert kind insightful and supportive to a tricky situation. Could not have asked for two nicer people to sort us out with a superb result for all!
2023年4月4日
自発的なレビュー
Vodafone UK - The Strand からの回答
Hey Galahad,
Thank you for your review. It's always lovely to read such nice feedback. If you recently visited a store, please edit your review to let us know the name of the store, and we'd be happy to feed this back to them directly. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Vodafone UK - The Strand からの回答
Hi Jerfyn,
This is perfect feedback for Lexi. Thanks for taking your time to let us know how informative she is.
All the best,
Vodafone Social Media team
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