Vodafone UK - Thurrock Lakeside Experience レビュー 

193
TrustScore 5段階評価の5

4.9

Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB


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5つ星のうち5の評価

Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... もっと見る

企業が回答しました

5つ星のうち5の評価

She is respectful towards customers, knows her job perfectly, and helps resolve issues. She explains contracts and devices exceptionally well and always welcomes customers with a cheerful face and a s... もっと見る

企業が回答しました

5つ星のうち5の評価

I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi, Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time s... もっと見る

企業が回答しました

5つ星のうち5の評価

Yusuf was really helpful whilst we was juggling our children! Gave us an option of deals and really knowledgable! Thank you! Good customer service

企業が回答しました


企業情報


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  • Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, 英国

4.9

優良

TrustScore 5段階評価の5

193件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(193)

過去12か月のレビュー数: 41,358

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5つ星のうち5の評価

Yusuf was really helpful whilst we was…

Yusuf was really helpful whilst we was juggling our children! Gave us an option of deals and really knowledgable! Thank you! Good customer service

2026年8月15日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Bridges,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very nice experience,very professional

Very nice experience,very professional
Maria

2026年8月15日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Magureanu,
Thanks for the lovely review and fantastic support for Maria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yusuf

Yusuf, was amazing got everything sorted even when the computer crashed, phenomenal customer service

2026年8月15日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Jack,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My customer experience with Maddie

Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definitely someone ill never forget. I couldn't be more pleased

2026年8月15日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Jahid,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

She is respectful towards customers

She is respectful towards customers, knows her job perfectly, and helps resolve issues. She explains contracts and devices exceptionally well and always welcomes customers with a cheerful face and a smile. Always i want to be served by Mrs Maria.

2026年8月15日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I’ve made new contract with Yusuf he is…

I’ve made new contract with Yusuf he is very nice, friendly person, highly recommended

2026年8月13日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Name maddi everthing was handed very…

Name maddi everthing was handed very quickly best customer service

2026年8月12日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Jashan,
Thanks for the lovely review and fantastic support for Maddi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maddi was great

I went to talk about an Upgrade, and i had the pleasure to have a chat with Maddi,
Profesional , kind and answered all my questions with calm, professionalism and smiles. Really enjoyed the time spend in Vodafone Lakeside.
Got my new phone and my internet at home sorted out.
Thank you

2026年8月1日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Seby,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful. Quick and easy service & helped me when I was not helped on the phone. Thank you Yusuf!

2026年8月10日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Bethany,
Thanks for the lovely review and the fantastic support you’ve shown for Yusuf.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was served by Anthony

I was served by Anthony. Myself and my Dad needed help with my Dads mobile account. Anthony was very helpful and cheerful too. He fully explained what steps were needed. And helped with that. So we were very pleased with my Dad’s new plan.
And I was so impressed with his help that I have moved my contract to Vodaphone today as well.

2026年8月10日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Brunette,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anthony was super friendly

Anthony was super friendly, helpful, professional, polite and efficient - all with a smile. He helped with everything he could and I would very happily recommend him. Thankyou Anthony.

2026年8月10日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Bee,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Maz was an amazing help

Maz was an amazing help! He explained of the deals and helped us through the entire customer service process. He even ended up saving us so much money! Great experience

2026年8月8日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Anthony was very polite and friendly

Anthony was very polite and friendly, very knowledgeable and helpful

2026年8月8日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Hayley,

Thanks for the lovely review and fantastic support for Anthony.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Blake is an absolute star

Blake is an absolute star! He's saved my life today. Couldn't be any happier. What an asset he is to Vodafone.

2026年8月7日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Sarah,

Thanks for the lovely review and fantastic support for Blake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I would like to leave a lovely review…

I would like to leave a lovely review for Mariah from Vodafone - Lakeside shopping centre.
Mariah was incredibly kind, patient, and helpful throughout the whole process. She took the time to listen to my situation, explained everything clearly, and did her best to help me. I truly appreciate all the support she gave me and the discounts she arranged — it made a big difference for me.
Excellent customer service like this is rare, and Mariah deserves recognition for her professionalism, understanding, and genuine care for customers.
Thank you so much, Mariah, for all your help and kindness. I wish you lots of success, happiness, and all the best in your future at Vodafone! 🌷

2026年8月1日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Erica,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was greeted by a smiley face

Was greeted by a smiley face, who was so happy to help. I was with my daughter and Anthony even interacted with her. He made the whole experience very relaxing and stress free.

2026年8月1日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Charlotte,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful staff

Was in Vodafone in lakeside, Thurrock today dealing with Anthony to set up a new mobile contract. He was super helpful, answered all my questions (I’m not very tech!). He was so polite and friendly, he made it easy to do and a really good experience. Would highly recommend this store.

2026年8月1日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Maria,

Thanks for the lovely review and fantastic support for Anthony. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

First class customer service from Tolulupe (Thurrock)

I received the most incredible customer service from Tolulupe at the Thurrock, Lakeside store. I had visited on two consecutive days and was told previously that nothing could be done immediately and I'd have to come back. I met Tolulupe on my third visit and he went above and beyond to ensure I left with a completed job. I was not able to use my phone for almost a week but after Tolulupe's persistence I was finally able to use it. Thank you Tolulupe for your willingness to assist me in what felt like a frustrating situation. First class customer service!

2026年7月27日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Taaya,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yusif at Lakeside absolutely brilliant

Yusif is the guy to see, whatever issue you might be having or wanna save money with very competitive deals, Yusif couldn’t have been more helpful

2026年7月27日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Luke,

Thanks for the lovely review and fantastic support for Yusif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very enjoyable and fun time with Yusuf

Very enjoyable and fun time with Yusuf

2026年7月23日
自発的なレビュー
Vodafone UK - Thurrock Lakeside Experience ロゴ

Vodafone UK - Thurrock Lakeside Experience からの回答

Hey Okiemute,

Thanks for the lovely review and fantastic support for Yusuf.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

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