Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... もっと見る
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Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF West Thurrock, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Yusuf was an amazing help throughout the process. He worked quickly to get a new contract set up and was polite and friendly the entire way through (even with some minor technical difficulties). Great... もっと見る
企業が回答しました
Antony & Naz were absolutely amazing! They made my whole experience so swift, easy, and stress-free. On top of that, they were genuinely so funny and made the whole process very enjoyable. Couldn’t re... もっと見る
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Wow Blake from the lakeside store is amazing and so helpful I have been a victim of a scam and he spent a very long time helping me to sort it out personally. Even though no new contract was taken out... もっと見る
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Maddie was honestly the greatest provider ive come across. The work and effort she put it in was amazing and there's nothing more than you could ask for from a customer service provider. She's definit... もっと見る
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当該企業による記述
Unit 24 , Level One Lakeside Shopping Centre, RM20 2ZF, West Thurrock, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I would like to give special thanks to Maddy at Vodafone for the outstanding service she provided.
Maddy went above and beyond to make sure we were getting the best value for our money each month. She took the time to carefully explain all of our options and helped us choose the package that suited our needs best.
She was patient, knowledgeable, professional, and never once seemed frustrated. Her focus was on making sure we were happy and that our money was being spent wisely.
Excellent customer service from a genuinely lovely person. Maddy is a real credit to Vodafone, and we are extremely grateful for all of her help.

Vodafone UK - Thurrock Lakeside Experience からの回答

Vodafone UK - Thurrock Lakeside Experience からの回答
Both Denisa & Syed were fantastic help, and got everything we needed and resolved efficiently and timely. Whole process was effortless

Vodafone UK - Thurrock Lakeside Experience からの回答
Maddi was a great help from lakeside branch. Very helpful

Vodafone UK - Thurrock Lakeside Experience からの回答
Naz the customer advisor we dealt with was amazing, extremely helpful and patient with us throughout the whole process. Could not recommend him enough.

Vodafone UK - Thurrock Lakeside Experience からの回答
Sales assistant denisa had great customer service and skills

Vodafone UK - Thurrock Lakeside Experience からの回答
Thanks to nizam I purchased a new phone today . His help and expertise made it a great shopping experience . He’s a credit to your organisation

Vodafone UK - Thurrock Lakeside Experience からの回答
Great experience with Vodafone. I recently bought a phone and everything went smoothly. Andrea Denisa was helpful and the service was quick and professional. Very happy with my purchase

Vodafone UK - Thurrock Lakeside Experience からの回答
I visited the Vodafone store as a business customer and had a great experience thanks to Maria. She was incredibly helpful, patient, and professional throughout. She didn’t rush me at all and took the time to clearly explain everything, making sure I fully understood my options. It made the whole process smooth and stress-free. I really appreciated her support and would highly recommend her to anyone needing assistance.

Vodafone UK - Thurrock Lakeside Experience からの回答
Toul was very helpful when changing my phone and broadband

Vodafone UK - Thurrock Lakeside Experience からの回答
On Sunday, I visited your store and was again treated very professionally by Marysia. Service was top-notch. Thank you, Marysia.

Vodafone UK - Thurrock Lakeside Experience からの回答
Naz was amazing, knew exactly what he was talking about - very easy process!

Vodafone UK - Thurrock Lakeside Experience からの回答
Great and Denisa was brilliant to help me and needs , Andrew was very helpful in giving all the details of what I needed to know explained everything to the best of his knowledge and was kind and patient definitely helped me

Vodafone UK - Thurrock Lakeside Experience からの回答
Maddi
Great experience from Maddi. Will recommend her to anyone I know. Thanks Vodafone

Vodafone UK - Thurrock Lakeside Experience からの回答
Came in, looking to transfer from my current provider to Vodafone, I was served by Maz helped me transfer and get a great deal and left very satisfied and more then I was hoping. Excellent

Vodafone UK - Thurrock Lakeside Experience からの回答
Tanzeel was amazing and so patient. came in to fix an esim issue and was helpful straight away and gave clear instructions and help.

Vodafone UK - Thurrock Lakeside Experience からの回答
I had such a positive experience at the Lakeside store today thanks to Maddi. From the moment I walked in, she was friendly, professional, and genuinely willing to help. She took the time to carefully listen to what I needed, explained everything clearly, and made sure I fully understood my options before making any decisions.
Maddi is a real credit to the team. Thank you again for all your help today — I truly appreciate it!

Vodafone UK - Thurrock Lakeside Experience からの回答
We visited Vodafone Lakeside, with the intention of receiving information and perhaps buying an iPhone. We were immediately greeted by Alia. During the conversation with her, she showed professionalism, presenting us with all the possible options and gave us the chance to choose the most convenient product for us. She also showed that she is very well trained and takes her job very seriously. A jovial employee with a wide smile that makes you come back to the store with pleasure.
Thank you Alia.
Luminita and Cristian.

Vodafone UK - Thurrock Lakeside Experience からの回答
I visited the Vodafone store at the beginning of the month and had such a lovely experience thanks to Maria. From the moment I walked in, she was warm, welcoming, and genuinely helpful.
Not only did she help me set up my phone quickly and efficiently, but she also went the extra mile and sorted out a SIM card for my laptop as well. Everything was explained clearly, and she made the whole process feel effortless.
We even had such a nice conversation about uni, which made the visit feel personal rather than just transactional. Maria is simply amazing — professional, kind, and truly cares about her customers. Thank you again!

Vodafone UK - Thurrock Lakeside Experience からの回答
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