Vodafone UK - Thurrock Lakeside Experience レビュー 

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年3月5日

Hi Kelly,

Thank you for your review. I’ll be sure to pass on the feedback for Naz. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年3月1日

It's great to see Tolu was so helpful Susan!
Thanks, The Vodafone Social Media team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年2月27日

Hey Cristian,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年2月25日

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年2月16日

Hi. It's disappointing to see your comments, concerns and feedback. We completely understand how alarming this must have been, especially after driving 30 minutes to the store. This isn't the experience we wanted you to have, nor the service that we strive for here at Vodafone.

Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年2月15日

Hi there,

Thanks for taking the time to leave this great review about Maddi!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年1月18日

Hi Andress,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年1月18日

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2024年1月11日

Hi Sue

I am sorry to hear about your experience. This is not the journey we would expect.

If the phone is still at the store we would be unable to see anything via others channels which is likely why you have been advised to contact the store. Once your phone has been sent for a repair we're able to view updates from the repairs team regarding your devices journey.
We are able to attempt to call and or email the store for you as well, this may take a little more time.

If you need any further help with this, or would like us to look into anything further for you, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月31日

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月28日

Hi M Quadri,

We're really disappointed to hear this recent experience. This is not the service we want to be providing our customers, and certainly not how we want to be leaving customers feeling. We apologise for this.

Please message us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone so we can get this looked into, or if you require any assistance.

Thanks, Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月21日

Hey Andrei,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月21日

Hey Sarah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月20日

Hi Bogdan,

Thanks for taking your time to leave this review for Maria.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月14日

Hey Dylan,

Thank you for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月3日

Hey Nicu

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月3日

Hey Ana-Maria,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月3日

Hey Mihai,

Thanks for the lovely review and fantastic support for Denisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月3日

Hey Ioana,

Thanks for the lovely review and fantastic support for Denisa.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Vodafone UK - Thurrock Lakeside Experience からの回答

2023年12月3日

Hey Colin,

Thanks for the lovely review and fantastic support for Maddi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team