Gaurav, was very helpful and able to save us some money on updating our phone contracts. He’s always a pleasure to work with when we update our contracts and is very knowledgeable and good at explaini... もっと見る
企業が回答しました
所在地
所在地を変更Peascod Street 112, SL4 1DN Windsor, England, GB
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レビュアーのコメントを見てみましょう
Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... もっと見る
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Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... もっと見る
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Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... もっと見る
企業が回答しました
企業情報
Vodafone UK - Windsor について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
Peascod Street 112, SL4 1DN, Windsor, England, 英国
4.8
優良
121件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Michael has been supportive and most…
Michael has been supportive and most helpful. He has fixed my phone to a point of satisfaction. Thank you so much. He is a star.
2024年3月1日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hey Val,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
So helpful and patient!
Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their questions. My Nan came away with a new phone and set up contract which means she doesn't need to worry about adding credit every month. Fantastic service and would recommend to anyone!
2024年2月10日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Emily, It's great to hear our team took the time to explain everything your grandparents needed, nd were even able to find your nana an awesome new phone.
Thanks, The Vodafone Social Media Team
I came into the store to ask about the…
I came into the store to ask about the new Samsung s24 and the staff were very helpful.
2024年1月26日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Nabeel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I came in looking for an upgrade and…
I came in looking for an upgrade and the lovely lady noreen helped me pick the best and suitable handset and amazing price to go with it staff in store is very friendly and kind
2024年1月22日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Thomas,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone saves the day
Vodafone saves the day! The staff in the store were so helpful they helped me with my upgrade and had given me the best customer service you could get. Would recommend to friends and family !!!
2024年1月17日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Alicia,
It's lovely to see you had such a positive experience in our Windsor store. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing experience noreen assisted with…
Amazing experience noreen assisted with the best offer and deal completed all my needs very helpful with the tech transfer too i will definitely come back again !
2023年12月16日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone UK - Windsor からの回答
Hi Marlon,
Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Fardeen from Vodafone Windsor
Fardeen from Vodafone Windsor was of amazing help, after the poor to no service from EE Windsor who blanked me once I said was a sim only package. Fardeen took the time to go through packages and options, whilst always maintaining a professional manner.
As a new customer to Vodafone, that’s the service I now come to expect thank you!!
2023年12月4日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Armando,
Thank you for your review, and great feedback for Fardeen.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful
The lady was so helpful today, helped me with a new phone and helped me back up my old broken phone to the new phone. Very polite and talkative.
2023年11月13日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hey Sam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Best customer service
Best customer service from Noreen and Fardeen made us laugh and both were very helpful on going through the plans the banter they had with us was the right amount and kept it very professional it’s very helpful coming into store and talking to someone and I would recommend Vodafone to my other family members. I could not ask for any more amazing team in Windsor !!!!
2023年11月12日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hey Lauren,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fardeen and Noreen are exceptional…
Fardeen and Noreen provided exceptional customer service throughout the journey and made me getting my new phone a plessure.
2023年11月12日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi there,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Amazing service
The guys in the over in the Windsor store are very helpful I had come in with a issue where vodafone had sent me the wrong device the lovely boys in the store helped and made sure the issue was resolved. I will be sure always to come into the store to do my upgrades.
2023年11月9日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Suraj,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone Windsor Saved The Day
Vodafone Windsor saved the day. My mobile "froze" and nothing I tried would release it from the frozen page. Tried closing down, even removed sim and reinserted - to no avail. I could see there was a Vodafone sign in main street and rushed down there. Fardeen and Noreen were so caring (they could see I was distressed). They said the network wasn't experiencing issues and managed to get the phone going again. So grateful to them. The big thing was that they cared. I live in Reading, and in my experience, whenever I've been there they are quite unfriendly, superior - very different from the guys in Windsor. Huge thanks Fardeen and Noreen.
2023年9月14日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Mrs Fearn,
Thank you for your great review for our Windsor store. We're pleased to hear about your experience and how the team have been able to provide such great service.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Aadil helped me today with selecting…
Aadil helped me today with selecting the contract i needed. Aadil patiently answered the questions i had and processed the request promptly. Thank you for your help
2023年8月3日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hey Zeeshan,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Where do I start 👍
Where do I start ! 👍 Alway use the Windsor store & I went in for help with my dying IPhone 7plus. Aadil was there & straight away, I knew he was going to be helpful. I ended up with a new phone, new contracts, new broadband & saved some money. And didn’t feel I was pushed into it.
Lesson learnt - make sure you go in when contract ends or you will pay more, don’t wait nearly 3 yrs like I did !
Aadil was marvellous so very helpful, explained everything to me. He works in Camberley shop too. Spent nearly 2 hrs in there over 2 days & he was very patient. 5 ⭐️ thank you Aadil
2023年7月5日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi J Webster,
This is such an amazing lovely review for Aadil. I'm glad to hear you're now on the best deal for you.
Thanks for taking your time to share the experience.
If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line.
Thanks again,
Vodafone Social Media team
As soon as I walked into the store I…
As soon as I walked into the store I was greeted by a lovely lady named Imane, she provided me a lot of useful information and helped me set up my new iPhone as I was really struggling, couldn’t have asked for a better experience! Please keep her she’s a gem.
2023年6月3日
自発的なレビュー
Vodafone UK - Windsor からの回答
Hi Sana. Thank you for your glowing review for Imane. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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