Vodafone UK - Wrexham レビュー 

228
TrustScore 5段階評価の5

4.9

48 Hope Street, LL11 1BB Wrexham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... もっと見る

企業が回答しました

5つ星のうち5の評価

Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... もっと見る

企業が回答しました

5つ星のうち5の評価

Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... もっと見る

企業が回答しました

5つ星のうち4の評価

Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

228件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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4.9

すべてのレビュー

(228)

過去12か月のレビュー数: 42,075

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5つ星のうち5の評価

Chloe was exceptionally helpful

Chloe was exceptionally helpful. Love this store. Fabulous service.

2025年4月4日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Claire,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chloe was amazing

Chloe was amazing

2025年4月3日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Sharon,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Everyone in the shop were really helpful and tried to fix my situation Chris helped me get my new phone and help set up too

2025年4月2日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Leon,

This is fantastic to hear! Our customers are our topmost priority. Glad you liked the experience.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jack made the phone upgrade easy

Jack made the phone upgrade easy
He advised on my trade in options and listened to my phone wish list
It was a change to have a natural straight forward conversation rather than being overwhelmed with jargon
Only downside is his choice in football!

2025年3月16日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

HI Lloyd,

We’re glad to hear you found the best option for you when visiting Jack in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Chris was extremely helpful and talked…

Chris was extremely helpful and talked me through everything. Wouldn’t hesitate to recommend to friends. Thank you.

2025年3月24日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Elaine,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jack was great!

Jack listened carefully to my needs and found the best match straight away. He was super efficient and explained everything carefully and consisely. I felt satisfied about the whole experience. A great job! Thank you.

2025年3月23日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Sharon,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jodi was very helpful and went above…

Jodi was very helpful and went above and beyond to try to resolve the issue I have of renewing my broadband essentials contract. She was respectful of my disabilities and reassured me that if the department concerned fail to respond then she would raise a complaint on my behalf.

2025年3月20日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Celia,

Thank you for your review, and for sharing the experience you had with Jodi. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Lovely staff who went the extra mile

Lovely staff who went the extra mile. 😊

2025年3月19日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Mr Short,

Thanks for your 5-star review for us. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Easy and straight forward

Easy and straight forward, Jack was very helpful and patient.well done

2025年3月17日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Jayne,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Had a tech support service with Jack…

Had a tech support service with Jack and he was extremely helpful

2025年3月16日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Good job shun

2025年3月16日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

My broadband switch made super easy!

My broadband switch made super easy!

Shauna helped me move from bt to vodafone and made everything go smoothly! Would 100% recommend popping in to switch!

2025年3月14日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Andy,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really easy to talk to and very…

Really easy to talk to and very informative

2025年3月13日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi John,

Thanks for sharing your fabulous feedback! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jody served me today & I am so happy …

Jody served me today & I am so happy with all the help she has given me.
She is a huge asset to Vodafone.

2025年3月13日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Jenny,

What brilliant feedback for Jody! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

The assistant at Vodafone was helpful…

The assistant at Vodafone was helpful and knowledgeable about the product.

2025年3月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Colin,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Really easy to talk to

Really easy to talk to. Helped me compare a new deal to my old one. Very pleased with my service

2025年3月6日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Kevin,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Today I was dealt with by Chloe who has…

Today I was dealt with by Chloe who has absolutely amazing.

2025年3月10日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Rob,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Chloé and Jodi in the Wrexham branch…

Chloé and Jodi in the Wrexham branch went above and beyond to resolve my issue on Thursday and again today

2025年2月17日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hey Janice, thanks for letting us know Chloe and Jodi did so much to get your issue sorted 😊 All the best, The Vodafone Social Media Team

5つ星のうち5の評価

I went into Wrexham store and Jodie was…

I went into Wrexham store and Jodie was incredibly helpful, couldn’t have done more for me…. Excellent!!

2025年2月12日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Tracy,

This is such an amazing review for Jodie. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Internet completion

Sorted out my Internet swap with Jodie in store. Jodie was very friendly and helpful. She completed it for me really quickly. Would highly recommend this store, 10 out of 10!!

2025年2月13日
自発的なレビュー
Vodafone UK - Wrexham ロゴ

Vodafone UK - Wrexham からの回答

Hi Claire,

Thanks for taking your time to share this experience in store with Jodie. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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