I was helped in Wrexham store by Jodi earlier this week. Jodie gave me excellent service . I have been helped by her previously and her great customer service is what retains me as a loyal Voda... もっと見る
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所在地
所在地を変更48 Hope Street, LL11 1BB Wrexham, GB
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Melissa managed to help me update my phone contracts and broadband in store. I personally hate cold callers and prefer a face to face experience. Everything was explained at a decent speed, another re... もっと見る
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Jodi talked me through my options in changing my phone & broadband package ~ she was fully conversant with the different handset capabilities & presented everything in a friendly & understandable ma... もっと見る
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Needed to renew my 3 contract and Shauna managed to do this in no time at all. In addition, she arranged for extra roaming charges for when I am in Europe so great result all round! Many thanks.
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企業情報
Vodafone UK - Wrexham について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
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連絡先
48 Hope Street, LL11 1BB, Wrexham, 英国
4.9
優良
228件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Friendly greeting as I entered from…
Friendly greeting as I entered from Jodie and Staff member Chloe who was outstanding in her customer service, she was extremely knowledgeable and helpful in her advice and also finding me a more suitable contract, this was at the Wrexham store .
2025年2月10日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi. Thank you for your review for both Jodie and Chloe. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really happy with the service
Really happy with the service. Very clear and very prompt.
2025年1月30日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Ceri,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great staff who were very knowledgeable and helpful.
I was given full options of packages available when upgrading my phone.
Jodie and Chloe were so patient and although it wasn’t straightforward as my phone Touch ID wasn’t working they were super at getting it all sorted for me.
2025年1月24日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Phyllis,
Thanks for sharing your fabulous feedback for Jodie and Chloe. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I had a really positive experience in…
I had a really positive experience in Vodafone Wrexham. I was helped by Vodafone advisor Jody. She went through all the different options and found me a phone deal that I was really happy with. Thank you
2025年1月7日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Susanne,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The service by Jody has been absolutely…
The service by Jody has been absolutely unbelievable patience understanding and very well appreciated.
5 stars to Jody and Vida phone
2024年12月28日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hello, Lynn,
It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thanks Jody....
Jody helped to set up my husbands new phone, she was very helpful and patient and got it all set up quickly. Great customer service.
2024年12月15日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hello, Vicky,
It's always our aim to provide a helpful service, so it's great to hear that Jody delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great advice and knowledge of options…
Great advice and full range of options privided
2024年12月2日
自発的なレビュー
Vodafone UK - Wrexham からの回答
It's great to see we were able to find you the best available deal Johnathan.
Thanks, The Vodafone Social Media team
Had to change my phone today at the…
Had to change my phone today at the vodafone store in wrexham. Saw assistant called chris who was extremely helpful and found a very good deal. Would highly recommend dealing with chris who was also very knowledgeable
2024年11月30日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Sharon. Thank you for your review for Chris. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The chap was polite
The chap was polite, friendly and very helpful looking through all the different phones and tariffs to work out the best deal
2024年11月30日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Robert,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great service
Great service! the gentleman that helped me out was really polite and helpful
2024年11月2日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Rebecca,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brilliant customer service
Was served by Jack today. Spent over an hour trying to sort out my issues after my phone got stolen. Provided me with a new sim and managed to unblock the number after the fraud team blocked it without showing on the system. He then meticulously went through all my options to get a new phone. Priced up all my options and help me get the best deal. Can’t sing his praises enough. A real credit to the company
2024年11月3日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Juan,
Thanks for your review for Jack. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Patient and clear
My wife and I have been brilliantly helped by Jody in Wrexham patient and clear. We are both in our sixties and not very good with phones but she made it all very easy.
2024年10月17日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Roel, It's great to hear Jody took the time to explain everything you needed 😊
Thanks, The Vodafone Social Media Team
Fantastic customer service as always in…
Fantastic customer service as always in the Wrexham branch of Vodafone. Helpful and patient. Nothing is too much trouble. Recieved Fantastic service from the Assistant Manager Chris and a lady called Jodie imparticular. I would highly recommend this Branch.
2024年10月15日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Beth,
Thanks for taking your time to leave this review and your kind words for Chris and Jodie. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I’m very happy with my experience in…
I’m very happy with my experience in the wrexham store today! Chloe was very helpful
2024年10月7日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Bekir,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Everything made easy
2024年9月26日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Ken,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jack at the Wrexham branch
Jack at the Wrexham branch was brilliant for helping with getting my upgrade. After 2 hours of complications, system issues he was able to sort out issues within my account (with help from Support) to eventually be able to upgrade my plan and he kept a friendly and calm manner throughout it all. Especially when there was a busy period, he made sure to keep the focus on the task at hand. Thanks Jack for all your help!
2024年9月19日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Mike,
This is lovely feedback for Jack. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Chloe did a great hope setting up my…
Chloe did a great hope setting up my new phone for me, thank you
2024年8月31日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Very efficient explained everything…
Very efficient explained everything clearly. Got me good value
2024年8月31日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hey Janet, thanks for letting us know how great your experience today was 😊
Thanks again, The Vodafone Social Media Team
Vodafone UK - Wrexham からの回答
Thanks for your fab feedback Trvor 😊
All the best, The Vodafone Social Media Team
Great service
Jodie was amazing to deal with from start to finish. She was very helpful and knowledgeable on all the tariffs and phones.
Thank you
2024年8月3日
自発的なレビュー
Vodafone UK - Wrexham からの回答
Hi Stuart,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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