Vodafone UK - Wythenshawe レビュー 

198
TrustScore 5段階評価の5

4.9

18A The Birtles Civic Centre, Wythenshawe, M22 5RF MANCHESTER, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jake Carr took control of a problem we had experienced after trying to solve it on the my vodafone website We cannot thank him enough for the patience and help he showed us over the 3 visits we had t... もっと見る

企業が回答しました

5つ星のうち5の評価

Racheal, Sam and Nathan, each were superstars today. Racheal especially was very knowledgeable and provided lots of helpful advice. No stone was left unturned during my mid-device plan upgrade with tr... もっと見る

企業が回答しました

5つ星のうち5の評価

Rachael was amazing. Going through all the best options for broadband for my busy household! Explained everything fully to help me make a clear decision. After doing a spot check on my account, Rach... もっと見る

企業が回答しました

5つ星のうち4の評価

Jake and Jay were both unbelievably helpful. I greatly appreciated their help, they were both knowledgeable, friendly, and provided wonderful customer service skills. 10/10 for service.

企業が回答しました


企業情報


連絡先

  • 18A The Birtles Civic Centre, Wythenshawe, M22 5RF, MANCHESTER, 英国

4.9

優良

TrustScore 5段階評価の5

198件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(198)

過去12か月のレビュー数: 40,836

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Jen was a brilliant

Jen was a brilliant, I visited the branch in Wythenshawe.

2024年6月3日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Maliha,

Thank you for your support and feedback. Enjoy the rest of your day!

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Had to return again today to make a…

Had to return again today to make a change to our purchase yesterday . Jen couldn't have been more helpful again . Her computer was very slow so give your excellent staff better equipment to work with .
Thanks again .

2024年5月29日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Robin,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち4の評価

Helpful,

Helpful, cheaful customer service

2024年5月10日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Thanks for the great review, Rachel! If you ever need help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Arif was very helpful and pleasant

Arif was very helpful and pleasant. Walked away very happy.

2024年5月4日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hey Denise,

Thanks for taking the time to share this great feedback!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

The girls were really helpful and…

The girls were really helpful and helped me pick my new handset.

2024年5月1日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Carla. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jen was amazing

Jen was amazing, quick service, easy fix!

2024年4月22日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Obinna. Thank you for your review for Jen. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rachel and Jake a real credit to the company!!!

Rachel and Jake were absolutely fantastic at the wythenshawe civic centre branch. I had an emergency with my phone 1hr before a flight to dubai. Not only was the problem sorted effectively and efficiently but the professionalism they both showed throughout was examplarary. They are a real credit to Vodafone and have restored my faith in the company after previously being let down by the customer service team via phone.

2024年4月16日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Moz. Wow! Thank you for your review for both Rachel and Jake. It's always lovely to read such amazing feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I found Rachel to be very friendly and…

I found Rachel to be very friendly and helpful to find the best contract that suited me. She was very patient and informed me about anything I wasn’t aware of and made my experience very easy!

2024年4月4日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hey Angelika,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Everything went fine

Everything went fine, nobody died and I got a phone.

Jen was very helpful and kept my wife entertained with dog talk while I signed the contract. I don't want a dog and I wish my wife would see this.

2024年3月11日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi there,

Thanks for your five star review - nobody dying is the first golden rule so I'm glad Jen was able to get you sorted! Hopefully, this phone is for life, and not just for Christmas 🙂 If you ever need more help though, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Not too sure, we'll be be able to anything about dog though!
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jen was really helpful

Jen was really helpful . Sorted out a sim issue quickly and efficiently

2024年3月6日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Lou,

Thanks for sharing your kind words and feedback for Jen.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

helpful and lovely service

I was served by Rachel and Jake, they were both super friendly and helpful. The process of buying my new phone was very easy and straightforward.

2024年2月13日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Shona,

This is lovely feedback for Rachel and Jake. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

I'm having with the customer service…

I'm having with the customer service given by Jen given me today by helping me with upgrading. Thanks Jen.

2024年2月8日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi benedicta,

This is lovely feedback for Jen. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Very helpful fast was in and out and…

Very helpful fast was in and out and very friendly

2024年2月7日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

great service

lovely lady Jen served us. Super helpful, smiley, knows her stuff!

2024年1月11日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hey,

Thanks for shouting out Jen and taking the time to leave us a review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake was extremely helpful in finding…

Jake was extremely helpful in finding me a great new contract for an iPhone 15. Very happy with the service Thankyou

2024年1月8日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hey Dj,

Thank you for taking the time to review, and share this feedback for Jake.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great !!

Great !!! Arif was superb and very helpful.

2023年12月15日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Mike,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Jen and Arifwere exceptionally helpful

Jen and Arifwere exceptionally helpful, knowledgeable and courteous. Marvelous customer experience, everything fixed and will come back again in future.

2023年12月8日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hey Stephen,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

very helpful

Jake was very helpful and helped us get the best deals and sorted everything out for us

2023年12月4日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Bia. Thank you for your review for Jake. It's always lovely to read fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

the service was amazing helped me sort…

the service was amazing helped me sort everything out and was very nice thank you Jake

2023年12月4日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Catia. Thank you for your review for Jake. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jake Wythenshawe Branch

Jake in Wythenshawe branch, was so incredibly helpful and patient, very informative and knowledgeable I was having issues with my iPhone, which Jake went on to resolve, Racheal also got involved, once again was extremely helpful and knowledgeable. Many thanks to you both for your patience and assistance in resolving my iPhone issues. Vodafone are lucky to have you both

2023年11月14日
自発的なレビュー
Vodafone UK - Wythenshawe ロゴ

Vodafone UK - Wythenshawe からの回答

Hi Tricia,

Thanks for taking the time to write such a great review! We're delighted that Jake and Rachael were able to resolve your query. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報