Excellent experience with Whisky Situation. I’ve been purchasing from them for the last 2 years and everything has been great. They have bottles that I cannot get in the States and they offer them a... もっと見る
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Whisky situation, what a company. I am a collector of Jack Daniels and the hard to find bottles (JD Halo) are very limited and hard to find. There are big companies out there, all of which let me down... もっと見る
Great service from Carlos, ordered a very special bottle of JD for a gift, very happy husband when it arrived, highly recommend Looking forward to visiting the bar soon Thank you whisky situations... もっと見る
Quite simply, I have ordered whiskys that I will not ever get from anywhere else. It's a concierge service and personalised service.
企業情報
当該企業による記述
Aberdeen based Retailer & Whisky Bar in the city centre. Worldwide shipping with more than 2300 whiskies on the website. Champagne, Wine, Rum, Brandy & Tequila available also. Focus on rare, unique, hard to obtain & single cask bottlings with collaboration at heart. Whisky Situation collaborates with distilleries, independent bottlers, bars and venues. No automation. No machines. Just humans that care about drinking less but drinking better. Whisky Festival coming in October 2025
連絡先
4.6
優良
146件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very efficient and a very easy to use…
Very efficient and a very easy to use website. The delivery was on time and the item was very well packaged to protect it! Very impressed.
2026年7月31日
The bottles were delivered carefully
The bottles were delivered carefully. Nice and secured packaging
2026年7月31日
Tremendous experience
Tremendous experience while picking up a bottle of Hazelburn 10. Carlos went the extra mile in all respects, and I can’t praise him and the company highly enough. Five stars all day long.
2026年7月29日
自発的なレビュー
I have never had a poorer experience…
I have never had a poorer experience than with this company. I really would give 0 stars if I could, why? ….
I placed my order over a month ago and have still not received it.
I emailed several times and got a response at the end of June 2026 with a promise my order would be delivered the following week, with the reason that some system error affected the order, not sure what exactly was stopping them putting the whisky they knew I’d ordered into a box and sending it but there we go, though it did emerge on that email from them that despite the bottles showing as in stock when I ordered they said they were waiting for a delivery from a supplier, in any case this must have never happened as I have not received my order or any update.
This is literally the worst experience I have ever had from a whisky shop and I have tried to be patient and understanding but all I can recommend at this point is that other customers avoid this company like the plague, so poor and unacceptable to be treated like this.
2026年7月17日
自発的なレビュー
Whisky Situation からの回答
Hi Michael,
We are really sorry about this. A combination of factors led to this.
1. Platform change meaning some stock that was out of stock showed in stock.
2. by the time we noticed this order in Archive and requisitioned the stock again towards the end of June some 10 days after the order was placed, this is where we faced a delay with stock.
3. The stock from them is not sent out the next day and we have had to wait for this.
At the end of the day, it is our error and we have had to trace back through warehousing and do this manually. To make up for it we shall be refunding you one of the two whiskies and sending it to you free of charge. As a smaller and newer independent store, your custom means a great deal to us. I am just sorry you were one of the few affected by this. We won't need to go through this again in the future at least. This our error and we apologise. We do concede it is unacceptable.
Sincerely,
Whisky Situation
Purchased miniature Oban malt
Purchased miniature Oban malt. Good communication with seller. Queried dispatch time but prompt response showed Royal Mail to have missed planned uplift. Item was received shortly thereafter and good communication/updates from Carlos.
2026年7月16日
自発的なレビュー
Whiskeysituation is always a pleasure…
Whiskeysituation is always a pleasure to deal with. Carlos is a great International guy. And they always pack my stuff with such great care. Fast shipping too
2026年7月9日
Incredible selection and service
Incredible selection, knowledgeable and helpful staff, great customer service! You will be looked after!
2026年6月25日
I've been buying from Carlos and the…
I've been buying from Carlos and the Whisky Situation for a couple years now. They have the best selection and the best prices! I trust Carlos' palate and everything he recommended were delicious. I only trust a few people with their recommendations and he is one of them. Shipping to the US is very reasonable and most of the time the shipping gets here faster than the domestic ones! I wish I lived in UK so I can visit his bar! I highly recommend Carlos and the Whisky Situation!
2026年6月11日
自発的なレビュー
Impeccable service and fair prices.
2026年5月28日
Whisky Heaven
Amazing selection, great service, good pricing and fast delivery. Carlos is a Unicorn and loves his job so it makes the experience unique and seamless. Will definitely keep buying.
JSR
2026年5月28日
Carlos and team are the best
Carlos and team are the best. Best prices, fast shipping, and they quickly address any issues that come up, if any. Made about 10-15 purchases here so far. Easy peasy.
2026年6月1日
自発的なレビュー
Whisky Situation is Great
Whisky Situation has great customer service and Carlos does what he can to ensure your bottles get to you. I had an issue where the delivery company lost my shipment and I was reimbursed and was sent my next order quickly after reordering. It has been a pleasure to work with Carlos and I will be doing more orders from Whisky Situation.
2026年5月18日
自発的なレビュー
the best!
Crazy good selection of premium bottles at great prices and ships super fast to the States.
2026年6月1日
自発的なレビュー
The best in the game
Carlos is an excellent source for whisky. Great service and speed to get rare bottles. Highly recommended.
2026年6月8日
自発的なレビュー
Always a great experience dealing with…
Always a great experience dealing with Carlos and Whiskysituation. I have made several purchases and the service is exceptional.
2026年5月27日
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