Yes Getaways レビュー 

695
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

One thing we love about the Azores/Yes/Portugal getaways is that you can actually talk to someone on the phone. This year we had to discuss ticket changes by email but even so, we had a dedicated tra... もっと見る

企業が回答しました

5つ星のうち5の評価

Our recent trip with Yes Getaways to Spain was great. Everyone expected us and everything went smoothly. We just booked yet another trip with Portugal Getaways, which is a sister company. The booking... もっと見る

企業が回答しました

5つ星のうち5の評価

Luisa was superb to plan our Baltic itinerary. She was very prompt replying and ungrudgingly made numerous changes to our itinerary as we planned our group of 4. I highly recommend her planning to any... もっと見る

企業が回答しました

5つ星のうち5の評価

Really well organized trip. Like the ability to change your hotel for a nominal price adjustment to be in the area of the city that you want, but all hotels were great. It was awesome to not think abo... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

Yes Getaways helps travelers book the best vacation packages to European destinations. By searching millions of airfare and accommodation options daily, Yes Getaways offers the fastest and easiest booking process, whether you have a destination in mind or need inspiration!


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4.7

優良

TrustScore 5段階評価の4.5

695件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 92%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(695)

過去12か月のレビュー数: 497件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Pedro was extremely courteous,attentive…

Pedro was extremely courteous,attentive and tailored a travel package exactly to our needs. We have used Yes Getaways in the past and have been very happy with their service and will use them again in the future.

2026年10月6日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Michael,

Thank you for your feedback.

Pedro will be so happy to read this, so thank you for taking the time to share it. Tailoring each package to what our travelers need is what we enjoy most, and having you choose us again means a lot to our team.

We can't wait to help with your next trip!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

The over all experience was wonderful…

The over all experience was wonderful right from the booking. The value of the trip was amazing. The customer service was responsive and helpful. All the services and accomadations were excellent.

2026年9月21日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Sandra,

Thank you for your wonderful review. We are delighted that every part of your trip, came together so well, and that our team was there whenever you needed us.

We hope to have the pleasure of planning your next adventure.

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Did great with some changes before…

Did great with some changes before booking and very helpful in explaining.

2026年10月5日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Thomas,

Thank you for your review. We're glad our team could walk you through each change before booking so everything felt clear.

We hope this trip turns out to be everything you're looking for!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Yes Getaways- great company for booking process

Yes Getaways is great to work with. They also tried to make the small details work for us. Even after the trip was organized and we requested a 1 day change from Malaga to Granada they made it work with no further costs. Very efficient & co-operative staff. Love working with them. Claudia was excellent person to work with.

2026年8月20日
自発的なレビュー
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Steven,

Thank you for your kind review. We are so pleased Claudia and our team could adjust your itinerary to your needs, and we will be sure to pass your words along to her.

We hope you have a truly memorable time in Andalusia.

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Booking was swift and painless

Booking was swift and painless! Hoping for a pleasant journey!

2026年9月27日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Rahul,

Thank you for your review. We are so glad the booking process felt swift and easy, as getting the planning right is the first step toward a truly memorable trip.

Our team is here for anything you may need before you set off. We cannot wait to hear how it goes.

Kindest regards,
Yes Getaways Team

5つ星のうち1の評価

FLIGHT CHANGES....UNACCEPTABLE

Our initial conact with Ruben was a great experience. However, a day after we agreed to the 7 day Sicilian adventure, we received notification from Turkish Air that two of the flights had been changed and essentially reducing our time in Sicily to 5 days and stranding us in Turkey for a day each way....totally unacceptable. We reached out to Yes via email and phone several times but have received NO response. Our first request for assistance was October 1, 2026.
Please advise.

2026年10月1日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Laura,

Thank you for sharing your experience, and we're truly sorry it took longer than it should have for you to hear back from us. Seeing your Sicily itinerary change so soon after booking is unsettling, and we understand how frustrating the wait must have been for you.

We've since been in touch with you by email, and our team is working on alternatives to protect your original dates. We'll keep you updated as soon as we have news from the airline.

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Great staff

Any questions I had were answered fast and pleasantly

2026年10月4日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Paul,

Thank you for your feedback. It was our pleasure to assist you with your questions!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Our trip to Central Europe could not…

Our trip to Central Europe could not have been better! Yes Gateways delivered everything they said.

2026年10月3日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Betty,

Thank you for your lovely review. We are thrilled to hear that your trip to Central Europe went so well, and knowing that every detail came together just as planned is truly the greatest reward for our team.

We would be delighted to help plan your next adventure.

Kindest regards,
Yes Getaways Team

5つ星のうち4の評価

Pedro was very helpful

Pedro was very helpful. we were able to set up a river cruise and flights that really were what were hoped for.

2026年10月1日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Daniel,

Thank you for your review. We are delighted that Pedro was able to put together a river cruise and flights that matched exactly what you had in mind, and we will be sure to share your kind words with him.

We hope every moment of your journey lives up to your expectations and we look forward to hearing all about it.

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Excellent Experience with Yesgetaways.com

My partner and I are having a great experience with yesgetaways. Ruben Machado is an excellent agent, knowledgeable , resourceful, smart. He has been very accommodating and extremely helpful and honest every step of the trip process. Currently he is advising us on trip excursions. He is also very personable, and has a great sense of humor.

2026年9月22日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Lois,

Thank you for your wonderful review. We are so pleased to hear that you and your partner are enjoying the planning process, and we will be sure to pass your kind words along to Ruben.

We are excited to help you choose the perfect excursions and look forward to hearing all about your adventures once you return.

Kindest regards,
Yes Getaways Team

5つ星のうち4の評価

The operator was polite and efficient

The operator was polite and efficient. However, she told us no changes were possible to better seats on the flights, but that wasn’t correct. When I logged into the airlines, several upgrades were possible.

2026年10月2日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Deborah,

Thank you for your review and kind words about our agent.

We're sorry the information you received about seat options didn't match what was actually available. We've shared your feedback with our team so every traveler gets a clear picture of their options, and if there's anything we can still help with, please reach out to us directly.

Thank you again for your time and for trusting us with your vacation plans!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

10/10 Eurotrip!

Really well organized trip. Like the ability to change your hotel for a nominal price adjustment to be in the area of the city that you want, but all hotels were great. It was awesome to not think about booking all these things separately - flight, hotel, transport, trains. Team was VERY fast to respond via Whatsapp for any questions, sent reminders to check in for flights, wonderful support experience.

2026年9月25日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Ika,

Thank you for this wonderful review! We are so pleased the whole experience felt seamless and well taken care of, from the hotels and trains to the flight reminders and WhatsApp support. That is exactly the kind of trip we want every traveler to have.

We hope Central Europe left you with memories to last a lifetime and we look forward to planning your next adventure!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

This company is great

This company is great, they're very patient and helpful and guided me throughout the whole process. Will definitely book my next trip with them again.

2026年10月1日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Mustafa,

Thank you for the kind words! We are so glad the whole process felt well supported from start to finish.

We cannot wait to hear all about your trip!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Inez made the bookings extremely easy

Inez made the bookings extremely easy. We even added someone else and she made it work. Thank you Inez

2026年10月8日
自発的なレビュー
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Lynne-Marie,

Thank you for this lovely review! We will make sure Inês knows her helpfulness and flexibility made all the difference.

We cannot wait to hear all about your trip!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Margaret,

Thank you for the kind words! We are glad everything came together smoothly.

We cannot wait to hear all about your trip!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

It was a great trip

It was a great trip. Thank you. No complaints. Maybe send me some information about Solo travel if you have it. Thanks.

2026年9月30日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Janice,

Thank you for the kind words! We are so glad the trip was a great experience from start to finish.

We would love to put together a solo travel experience tailored just for you! Feel free to reach out to our team and we will take it from there.

📧 bookings@yesgetaways.com
📞 (647) 694-5673

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Customized dream trip to Italy for great price

Agent Luisa from Yesgetaways.com was so helpful and promptly customized a dream trip for my husband and I as requested, traveling around Italy, for a very reasonable price. We also used Portugalgetaways.com for a trip earlier this year and it was seamless. We will continue to travel with these two companies with this kind of service with incredibly competitive pricing.

2026年9月21日
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Dana,

Thank you for this wonderful review and for your loyalty across our brands! We will make sure Luisa knows how much her care and dedication made a difference. Italy is such a special destination and we cannot wait to hear all about your adventure!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Booking with a real person was superior to any online experience .

Ruben was superior as the agent who walked us through every detail of our booking.
We enjoyed our conversation as my husband and I searched for our paper work. Please give Ruben the accolades he deserves. We are set to go on the 3day adventure to New Orleans for our 75th birthdays!

2026年10月5日
自発的なレビュー
Yes Getaways ロゴ

Yes Getaways からの回答

Dear Nancy,

Thank you for this wonderful review and what a special trip to celebrate! We will absolutely make sure Ruben knows how much his care and patience meant to you both. We cannot wait to hear all about your New Orleans birthday adventure!

Kindest regards,
Yes Getaways Team

5つ星のうち5の評価

Mario from Yes Getaways really came through for us

Mario from Yes Getaways really came through for us. Our river cruise had been cancelled due to low water levels, and we were stuck in Romania. We tried to find something else to do with our time but all other tour agencies were either totally booked or were so expensive as to be out of our reach. We emailed Yes Getaways who we have used many times before with great results and their agent Mario reassured us he could help. He offered different options. We chose Croatia and he was able to get us flights hotels and a rental car all at a very reasonable price for the 4 of us with very short notice. Mario and Yes Getaways deserve a medal. Thank you so much

2026年10月6日
自発的なレビュー
Yes Getaways ロゴ

Yes Getaways からの回答

Dear David,

Thank you for this wonderful review! What a situation to find yourselves in and we are so glad Mario was able to step in and turn it around so quickly. Croatia was not the original plan but it sounds like it turned into a wonderful one!

We will make sure he knows how much it meant to you and we cannot wait to hear all about the adventure!

Kindest regards,
Yes Getaways Team

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