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Here's a review you can post: **âââââ Helpful, informative, and very responsive** Cláudia Barroso at Yes Getaways made planning our trip easy. She was helpful and informative throughout, answer... ãã£ãšèŠã
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One thing we love about the Azores/Yes/Portugal getaways is that you can actually talk to someone on the phone. This year we had to discuss ticket changes by email but even so, we had a dedicated tra... ãã£ãšèŠã
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Our recent trip with Yes Getaways to Spain was great. Everyone expected us and everything went smoothly. We just booked yet another trip with Portugal Getaways, which is a sister company. The booking... ãã£ãšèŠã
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Our river cruise was cancelled and all tours and rental cars were fully booked. We called Yes Getaways and spoke with Mario. He managed to book a week in Croatia with a rental car hotels and air to an... ãã£ãšèŠã
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Yes Getaways helps travelers book the best vacation packages to European destinations. By searching millions of airfare and accommodation options daily, Yes Getaways offers the fastest and easiest booking process, whether you have a destination in mind or need inspiration!
Avenida Eng. LuÃs Alberto Meireles Martins Mota, n 8, 9560-414, Lagoa, ãã«ãã¬ã«
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Yes Getaways ããã®åç
Dear Kirby,
Thank you for the kind words! We are glad the experience felt warm and personal from the start.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Excellent reliable customer service. Excellent email follow ups.
Yes Getaways ããã®åç
Dear Lisa,
Thank you for the kind words! We are glad the communication felt reliable and consistent throughout.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Great follow up and ensuring I did not miss out on the opportunity to book my trip.
Yes Getaways ããã®åç
Dear Leon,
Thank you for the kind words! We are glad our team was there to make sure everything came together in time.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
The best thing about Yes Getaways are their Customer Service Representatives. I must have called 10 different times with mundane questions but they answered all of them with patience. The booking process was super simple and straightforward.
Yes Getaways ããã®åç
Dear Sunita,
Thank you for this wonderful review! No question is ever too small and we are so glad our team made every call feel easy and unhurried.
We cannot wait to hear all about your October adventure!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Timothy,
Thank you for the kind words! We are glad the experience felt straightforward and great value.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
As usual the Team was very helpful with our atypical request, giving options and suggestions.
For my previous vacation I used different agency, but the experience wasn't same, so we came back to Yes and are planning next trip with them already.
Yes Getaways ããã®åç
Dear Ewa,
Thank you for coming back and for this wonderful review! It means a great deal to know that after trying elsewhere you chose to return to us. We are so glad our team was able to deliver the options and personal touch you were looking for.
We cannot wait to hear all about your upcoming trip!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Elsa,
Thank you for the kind words! We are glad the booking process felt smooth and that everything reached you quickly.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Efficient and patient agent with my phone reservation. The price was great. I was a bit skeptical due to the price for 9 nights resort hotel, transfers and airflights all for not much more than the cost of the airflight had I booked it myself. Trustpilot showed excellent reviews, so went with this company.
Yes Getaways ããã®åç
Dear Lori,
Thank you for taking the chance on us and for sharing this! We are so glad the value spoke for itself and that our team made the booking process feel easy and reassuring.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
The agent's quick responsiveness to all our inquires of a group of 6 made it easy to carry out the booking process. Claudia
Yes Getaways ããã®åç
Dear Gloria,
Thank you for this lovely review! Coordinating a group of six is no small task and we will make sure Claudia knows her responsiveness made all the difference.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Anne,
Thank you for the kind words! We are glad the booking process felt smooth and easy.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Everything was quick and easy to use. Very helpful for some of is that are new to booking a vacation.
Yes Getaways ããã®åç
Dear William,
Thank you for the kind words! We are so glad the experience felt straightforward, especially for a first time booking. That is exactly the experience we want for every traveler.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Paula,
Thank you for the kind words! We are glad the booking process felt smooth and easy.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Very helpful and quick to respond to inquiries.
Yes Getaways ããã®åç
Dear Maurita,
Thank you for the kind words! We are glad our team was there when you needed them.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Paula,
Thank you for the kind words! We will make sure Andreia knows her helpfulness made a difference.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Yes Getaways ããã®åç
Dear Debbie,
Thank you for the kind words! We are glad the booking process felt simple and straightforward.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Quick response from the agent easy booking and was able to get my boarding pass and everything on the same day
Yes Getaways ããã®åç
Dear Mercedes,
Thank you for the kind words! We are glad everything came together so smoothly and quickly for you.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
Overall, we had a good experience with this booking company, but there were a few issues along the way. During the booking process, there were a couple of glitches with the spelling of our names, which required multiple follow-ups to correct. It also seemed like we were dealing with a different representative each time, so we had to explain the situation repeatedly, which was frustrating.
Despite these challenges, the issues were eventually resolved, and the booking was completed successfully. With better communication and continuity in customer service, the overall experience would have been much smoother.
Yes Getaways ããã®åç
Dear Birte,
Thank you for sharing this and for your patience throughout the process. We are glad everything was resolved and that the booking came together in the end.
We are sorry the experience felt disjointed at times. Our team does work to stay fully across all communications so that no context is ever lost between interactions. Your feedback is appreciated and we hope Malta left you with wonderful memories!
Kindest regards,
Yes Getaways Team
I have used Azores Getaways several times, but this was my first experience with Yes Getaways. I used a travel professional to tweak the trip to my taste and was very impressed with Jessica's attentiveness and quick responses. She made the planning so easy!
Yes Getaways ããã®åç
Dear John,
Thank you for this wonderful review and for making the leap to Yes Getaways! It is so great to have you with us and we will make sure Jessica knows her attentiveness made such a difference. We hope this is the first of many adventures together!
Kindest regards,
Yes Getaways Team
Timely communication, always directing me , if necessary to next person to assist , introducing next person and yourself when further direction required , immediate service from someone who also introduces themselves âŠ..very personal touch !!!! Options options options !!!!
Yes Getaways ããã®åç
Dear David and Sylvia,
Thank you for this wonderful review! We love that the personal touch came through and that every interaction felt warm and seamless. That is exactly the experience we want for all our travelers.
Kindest regards,
Yes Getaways Team
The booking process was very easy. I booked online but called customer service with questions. The staff was knowledgeable and professional.
Yes Getaways ããã®åç
Dear Susan,
Thank you for the kind words! We are glad the booking process felt easy and that our team was there to help when you needed them.
We cannot wait to hear all about your trip!
Kindest regards,
Yes Getaways Team
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