Ollie rang because we had changed to Alinta, due to a comparison phone call, wasnât sure I wanted to change!. Ollie offered us a cash incentive and cheaper rate, so happy to change back as we had ever... ãã£ãšèŠã
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The most important aspect of changing energy providers is the ease of moving from one to the other. You did everything for me quickly and efficiently. The biggest fear of changing energy providers is... ãã£ãšèŠã
I spoke to Richard and he connected me very quickly to FE, including all the back and forth details But a few days ago I called you to change my payment method to a direct debit, You hel... ãã£ãšèŠã
All done via a comparison site so no personal input. Did receive the welcome packet but no point in reading as all suppliers have obligations and you either accept or go elsewhere. I made it clea... ãã£ãšèŠã
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1st Energy is all about powering your day! Founded in 2014, we aspire to be a better alternative provider servicing energy customers in New South Wales, Victoria, South Queensland, Tasmania and South Australia. Australian based, we are dedicated to provide value-based energy solutions that enhance our customers lives whilst giving our customers confidence and peace of mind that we care about them. With a customer centric commitment, you can contact us and know that as a small retailer we can promise an excellent level of customer service and quick solutions. Our team has years of energy experience here in Australia and internationally and have now come together to build a better energy partner for your business and your home.
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Level 4, 459 Little Collins Street, 3000, Melbourne, ãªãŒã¹ãã©ãªã¢
- 1300426594
- sarah.landry@1stenergy.com.au
- 1stenergy.com.au
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Friendly and fast service
Friendly and fast service
Process was done in under 5 minutes
Understood what savings I was lookingâŠ
Understood what savings I was looking for

1st Energy Pty Ltd ããã®åç
Consultative information session
No pressure during the call, however, there was a lot of verbal diagrams to try and digest in a short time.

1st Energy Pty Ltd ããã®åç

1st Energy Pty Ltd ããã®åç
New custermer revews
Well every campany has its own way of doing thinks it was all new to me but ok ,navergating around a new site ,is ok,for i am old keep it simple
He was full of information he followedâŠ
He was full of information he followed up not to pushy! Didnât start that way but soon identified , I was going to hang up
Very decent person

1st Energy Pty Ltd ããã®åç
Great Service
Ash was to the point, a good listener and polite.

1st Energy Pty Ltd ããã®åç
Informative
My experience was positive
My experience was positive. Very clear on my plan and costs and savings. When I queried the higher daily rate they quickly worked out that I would still save at least $5 per month with the 15% on time saving.

1st Energy Pty Ltd ããã®åç
Clear detail over the phone
No wait time
No wait time, got straight through. Ash was lovely and made conversation very easy.

1st Energy Pty Ltd ããã®åç
100%
Hi, as Iâm waiting for my first bill, I cannot comment. As far as staff being very helpful, they get the highest comment possible

1st Energy Pty Ltd ããã®åç
Affordable Rates
Cool calm collected voice of Representative and well versed with different rates as he knew his product he was selling

1st Energy Pty Ltd ããã®åç
Ash was helpful and asked if I neededâŠ
Ash was helpful and asked if I needed any other assistance.

1st Energy Pty Ltd ããã®åç
Electricity account transferred so easily & quickly....
The staff member i spoke with was very helpful. They were easy to understand and was able to answer any queries I had. Transferring my electricity account was seamless.

1st Energy Pty Ltd ããã®åç
Roger was very helpful and stayed onâŠ
Roger was very helpful and stayed on the phone to ensure everything was dealt with appropriately at the time. Thanks Roger!
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