My review is on the quality of the product. The experience of getting the jacket to me was less than ideal. This was partly my fault, but then some issues with DPD and 66 themselves - who after initia... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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My husband bought me a Snaefell hoodie at the Reykjavik store and brought it home to Canada. The quality is excellent, but the Small is snug and short in the arms, so I asked to exchange it for... もっと見る
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The Hornstrandir Gore-Tex Pro shell jacket is an astonishing shield against wind and water, and somehow manages not to get overheated. The new non-PFAS formula also means a lighter, less crinkly produ... もっと見る
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I own various 66 North Jackets and find them all to be the highest quality, delivery is quick and easy when ordered from their web site. I've had two occasions when I've needed warranty repairs on my... もっと見る
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企業情報
当該企業による記述
66°North was founded in 1926 by Hans Kristjánsson with the purpose of making protective clothing for Icelandic fishermen and workers braving the North Atlantic elements. For nearly 100 years 66˚North’s products have been designed and proven in Iceland, worn by everyday people and outdoor professionals in some of the world’s most challenging conditions. In 2021 we became a certified B Corp, joining a global community of brands meeting high standards of environmental and social impact. Everything we make is approached with a circular mindset - designing and making products that are fit for purpose, made to last, repairable, and create minimal waste - with end-of-life considered at the beginning.
連絡先
Miðhraun 11, 210, Garðabær, アイスランド
- contact@66north.com
- 66north.com
4.0
ほぼ満足
375件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
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66°NORTH からの回答
Hi,
Thank you for your kind review! We’re delighted to hear that you are happy with the quality of the items.
Kind regards,
Sofus, 66°North Customer Service
66°NORTH からの回答
Hi,
Thank you for your review! We’re glad to hear that you like the products and find them both comfortable and well designed.
Kind regards,
Sofus, 66°North Customer Service
The Hornstrandir Gore-Tex Pro shell is fantastic
The Hornstrandir Gore-Tex Pro shell jacket is an astonishing shield against wind and water, and somehow manages not to get overheated. The new non-PFAS formula also means a lighter, less crinkly product. The Blood Bay color is also both stylish and retro. Big fan of the product, which is worth the cost, but mightily annoyed at the tariff cost, which will add another $200 - which you don't discover until it's already arrived.
2026年3月10日
66°NORTH からの回答
Hi P,
Thank you so much for your kind words! We’re really glad to hear you’re enjoying the Hornstrandir Gore-Tex Pro shell and that it’s performing well for you. We’re also pleased the new non-PFAS formula and Blood Bay colour hit the mark!
We completely understand your frustration regarding the tariffs, unfortunately, those are set by customs and are outside our control, but we hope the jacket itself makes up for the extra cost.
Kind Regards,
Lorcan, 66°North Customer Service
Great jacket…& present…really pleased…
Great jacket…& present…really pleased with that.
Appalling delivery with DPD which was late, wrongly delivered, recovered & then delivered a further week later. 10 days after the birthday.
Spoiled a great present.
2026年3月9日
66°NORTH からの回答
Hi Steve,
Thank you for your feedback, and we’re really glad to hear you’re pleased with the jacket itself. We’re very sorry to hear about the delivery issues with DPD, we completely understand how frustrating this must have been, especially for a birthday present.
We will raise this with the team to help prevent similar problems in the future. If you would like to make a formal complaint or discuss, please reach out to us directly at customerservice@66north.com
, and we’ll be happy to assist.
Kind Regards,
Lorcan, 66°North Customer Service
66°NORTH からの回答
Hi Ethan,
Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with both our customer service and the quality of our products.
Kind Regards,
Lorcan, 66°North Customer Service
Love the vest
Love the vest. Shipping was not too expensive and arrived surprisingly quickly.
2026年2月26日
66°NORTH からの回答
Hi Mike,
Thank you for your kind words! We’re so pleased to hear that you love your vest and that it arrived quickly and conveniently. We hope it keeps serving you well for many adventures.
Kind Regards,
Lorcan, 66°North Customer Service
Quality of Materials, Product Repair
Quality of Materials and the opportunity to repair products is a great positive part of 66 North. The sports bag I bought is of nice quality.
2026年3月6日
66°NORTH からの回答
Hi Dylan,
Thank you so much for taking the time to share your experience. We’re delighted to hear that you’re enjoying the quality of your sports bag and appreciate our focus on repairable products. We hope it brings you many years of use and satisfaction.
Kind Regards,
Lorcan, 66°North Customer Service
66°NORTH からの回答
Hi joanna,
Thank you so much for your kind review! We’re delighted you’re happy with the delivery and fabrics.
Kind Regards,
Lorcan, 66°North Customer Service
Everything is amazing
Everything is amazing. Very warm and highest quality.
Only negative is the tariffs cost
2026年3月2日
66°NORTH からの回答
Hi John,
Thank you for your wonderful review! We’re delighted to hear you love the warmth and quality of our products. We understand the tariffs can be frustrating and appreciate your feedback.
Kind Regards,
Lorcan, 66°North Customer Service
hope more clothes could sent to china
delivery is very fast.but something could not sent to china, this is a little regret
2026年3月2日
66°NORTH からの回答
Hi Jiang Tao
Thank you for your feedback! We’re glad delivery was fast and appreciate your suggestion about shipping more items to China. We’ll keep this in mind for the future.
Kind Regards,
Lorcan, 66°North Customer Service
66°NORTH からの回答
Hi James,
Thank you! We’re glad you like it!
Kind Regards,
Lorcan, 66°North Customer Service
Her har I jeres ordrenr
Her har I jeres ordrenr:
Order EO-16606
Havde gennem webshop købt et produkt, som ikke var blevet sendt efter en måned. Kunne ikke længere nå at modtage det, før jeg skulle bruge det og måtte derfor bede om mine penge retur. Hverken penge eller produkt er modtaget.
Kundeservice løj og fortalte at produktet var afsendt, trods det ikke var og efter en måned uden jeg havde modtaget noget fra GLS.
Nu fortæller de jeg vil få mine penge retur, hvilket heller ikke er sket.
2026年2月2日
自発的なレビュー
66°NORTH からの回答
Kære Simon,
Tak for din tilbagemelding, og vi beklager dybt den oplevelse, du har haft. Vi forstår, hvor frustrerende forsinkelserne og forvirringen må have været, især når du ventede på et produkt, du havde brug for.
Vi oplevede flere forsinkelser fra kurertjenestens side, men vi kan nu se, at din refusion er blevet behandlet. Du er velkommen til at kontakte os direkte, hvis du ønsker at drøfte dette nærmere – vi hjælper gerne.
Vi ser også dette som en lærerig oplevelse. Vores kundeserviceteam stræber altid efter at give præcise og nyttige oplysninger, og vi er kede af, at du ikke oplevede det sådan.
Med venlig hilsen,
Lorcan, 66°North Kundeservice
66°NORTH からの回答
Hi Simona,
Thank you for your great feedback! We’re delighted to hear that the shirt matched your expectations and that the delivery was efficient and punctual. We really appreciate you taking the time to share your experience.
Kind Regards,
Lorcan, 66°North Customer Service
Everything was clear
Everything was clear. Size of jacket fit me good. Delivery was smooth.
Communication was good.
2026年2月23日
66°NORTH からの回答
Hi Andrius,
Thank you for your kind words! We’re thrilled to hear that the jacket fit well and that you had a smooth delivery experience. We really appreciate you taking the time to share your feedback.
Kind Regards,
Lorcan, 66°North Customer Service
peripheral neuropathy in…
My husband has peripheral neuropathy in his hands and these gloves keep them warm no matter the temperature. In the winter, the air temperature can drop below 10*F and the wind chill below 0*F. And his hands stay warm. He loves them so that, when he thought he had lost one, we got another pair (tariff and all).
2026年2月26日
66°NORTH からの回答
Hi Susan,
Thank you so much for your wonderful feedback! We’re delighted to hear that the gloves are keeping your husband’s hands warm, even in such extreme temperatures. It’s great to know they’re making such a positive difference for him, and we really appreciate you sharing your experience.
Kind Regards,
Lorcan, 66°North Customer Service
Uden sammenligning den dårligste…
Uden sammenligning den dårligste serviceoplevelse jeg nogensinde har oplevet!!
På vej på min skiferie stod jeg i Kastrup lufthavn, og købte en trøje til turen i North66’s butik.
Efter at have brugt den ÉN dag, så trøjen meget slidt ud, faktisk på en sådan måde at man ikke kunne bruge den igen.
Da jeg kommer tilbage i butikken for at bytte trøjen, bliver jeg fortalt, at det er en produktionsfejl, og at jeg skal skrive til kundeservice, da jeg ikke kan bytte deres butik (hvilken butik kan man ikke det i?!), men at det ikke vil være et problem at få den byttet.
Så jeg sender billeder, kvittering samt en forklaring til kunderservice, hvorefter jeg bliver mødt af beskeden: “… det ser ud til at være slid, så den dækkes ikke”.
Jeg kan ikke lade være med at tænke, hvad det ville koste at give mig en ny trøje? Tæt på ingenting?
I stedet står jeg tilbage med en ødelagt trøje, ingen penge refunderet og en lang dialog både i butik og på mail som endte ud i lige præcis ingenting, udover en ligegyldig prædiken om, “at de godt kunne forstå jeg var skuffet..”
At man som virksomhed af denne størrelse ikke har et større ønske om at møde sine kunder, forstår jeg simpelthen ikke.
Det bliver sidste gang jeg køber noget herfra, og jeg håber, at andre vil overveje det en ekstra gang også.
2026年2月26日
自発的なレビュー
66°NORTH からの回答
Hej,
Tak for din feedback. Vi er kede af at høre, at du var skuffet over udfaldet af din sag. Desværre var vi på baggrund af de tilgængelige oplysninger ikke i stand til at hjælpe dig på den måde, du havde håbet på denne gang.
Vi forstår din frustration og sætter pris på, at du har taget dig tid til at dele din oplevelse med os.
Med venlig hilsen,
Sofus
66°North Kundeservice
66°NORTH からの回答
Hi,
Thank you for your kind review! We’re delighted to hear that you experienced great service and are happy with the quality of the items.
Kind regards,
Sofus, 66°North Customer Service
66°NORTH からの回答
Hi S.
Thank you for your great review! We’re glad it arrived quickly and that you’re pleased with the quality, we really appreciate your support.
Kind Regards,
Lorcan, 66°North Customer Service
Great Quality!
Love my hat and Tee!
Only bad feedback - I got additionally billed $30 for tariff AFTER I placed the order and it was on its way. Please inform your customers there may be added Tariff AFTER the fact.
2026年2月23日
66°NORTH からの回答
Hi Kim,
Thank you for your great feedback, we’re happy to hear you love the products!
We do note potential tariffs on our Shipping & Delivery page, but we appreciate your point and will work on making this clearer at checkout. Thanks for helping us improve!
Kind Regards,
Lorcan, 66°North Customer Service
Wonderful and practical 👏 headgear in…
Wonderful and practical 👏 headgear in keeping you warm and dry as well as fashionable.
2026年2月23日
66°NORTH からの回答
Hi Saleem,
We’re so glad you’re enjoying it! Keeping you warm, dry, and looking good is the goal , thank you for taking the time to share your kind words and support.
Kind Regards,
Lorcan, 66°North Customer Service
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