Access Equity Release レビュー 206

TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Amanda at Access Equity Release arranged equity release for our house. She turned what can often be a complex and protracted process into a clear and straightforward one. She kept us informed (in lang... もっと見る

5つ星のうち5の評価

Simon and the team have provided us with a totally superb experience in this matter. Everything went extremely quickly and efficiently, with no major problemsencountered. Well done to you and your t... もっと見る

5つ星のうち5の評価

We have recently completed on our equity release on our dream home and from start to finish Tricia Batchelor guided and helped us through the whole process. She went above and beyond to ensure we were... もっと見る

5つ星のうち5の評価

We found Simon Naylor to be a very honest man, very dedicated and caring, as opposed to other companies we have tried in the past, who where cold towards us, not always truthful and never return mes... もっと見る

企業情報

  1. 住宅ローン代理店
  2. 金融コンサルタント

当該企業による記述

At Access Equity Release, our priority is excellent customer care and the highest standards of advice. Our advisers help our clients to understand the benefits of equity release as well as the potential risks and all of the costs involved. We help clients to find out if equity release is a suitable solution for them. If not, we recommend alternatives. Access Equity Release is a trading name of Eadon & Co Ltd who are authorised and regulated by the Financial Conduct Authority, no. 816029.


連絡先

4.9

優良

TrustScore 5段階評価の5

206件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Equity release made simple

Tom made a quite mind bogglingly difficult process simple and straightforward. He was attentive, but never pushy, and explained everything in such detail that we could make informed decisions. He was understanding of our predicament and didn't turn a hair when we completely went about turn. Tom was friendly and a pleasure to talk to. So glad we picked Access for our equity release.

2026年1月14日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for these comments Karen and I know Tom will be made up by your feedback. As one of our more experienced advisers Tom understands how important it is that making a big decision often involves u turns and time to think. Ensuring we're there for you as this happens is just part of what Tom and all of us at Access Equity Release do. I'm pleased that our approached helped you get the right thing for you.

5つ星のうち5の評価

Expert Guidance from the start....Martin Wade…

From the very start Martin Wade expertly guided us through the process and made it a wonderful experience. It really matters to have someone as warm and knowledgeable by our sides and on hand with any concerns we had.

2026年2月6日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for these words Geoffrey and thank you for sharing so personally how Martin supported you and was there for you throughout the application process. That's what makes the difference and what really matters.

5つ星のうち5の評価

Justin Ofoche advised me on equity release

Justin Ofoche advised us on equity release. He was thorough, fair, balanced and unfailingly pleasant. Justin does not 'push for sale'. Instead he tries to help you make the right decision.

2026年2月2日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for this review Bruce and the feedback you have given. Doing the right thing in the right way is what Justin stands for and you have described what this means so well. Thank you. I know this will mean a lot to Justin and he will really appreciate the time you have taken when leaving this review.

5つ星のうち5の評価

Everything explained to me in full…

Everything explained to me in full detail with plenty of time allowed to ask questions.
Tricia followed up with a telephone call after each stage ensuring I knew everything that was happening and at what cost.
Wonderful telephone manner, felt very comfortable and more importantly trust in what was said.

2026年1月30日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for your comments Ingrid. When doing something like equity release trust is really important and the calls to make sure everything is ok shows how Tricia wants to make sure everyone gets the service they need. It's the little things that really matter so thank you for letting us know how you felt about the service you received. It really helps us focus on the things that make the biggest difference.

5つ星のうち5の評価

We would like to you for all your hard…

We would like to you for all your hard work and especially Dean who helped us all the way through the process with information and answers to our questions ,we would highly recommend them
Thankyou very much

2026年1月29日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks very much Paul and it's great to hear that the whole process has gone so well for you. I know Dean wanted to make sure everything went as smoothly as possible so your feedback is really welcome.

5つ星のうち5の評価

From the start everything was explained…

From the start everything was explained clearly and the time frame it would take and each step that we would need to go through the solicitor that came to the house was very efficient our representative was easy to contact and kept us updated very good service all round

2026年1月27日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for the review Gerald and for the feedback on how Nick helped you through the process of releasing equity from your home. It's good to hear that you found the service very good and we were able to help you achieve what you wanted.

5つ星のうち5の評価

Good advice no pressure talked me…

Good advice no pressure talked me through all the stages very professional kept me in the loop all the time open to any questions or queries very nice to deal with would recommend to anyone else looking for equity release

2026年1月27日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for these comments Malcolm. I'm pleased to hear how much you appreciated the service that Dean and the team here provided you. Thank you for choosing Access Equity Release for your needs and recommending us as well. The greatest of complements.

5つ星のうち5の評価

Really good experience

Really good experience. Kept us informed through the process

2026年1月26日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for your comments Veronica. I'm pleased to hear that the experience you recently received hit the mark for you.

5つ星のうち5の評価

Highly recommended

We couldn't have chosen a better service than was offered by Access Equity Release to advise us on the process to draw down funds for a necessary expend. From when we were first contacted by Geoff Riley he guided us through the whole process efficiently and effectively, answering all our questions clearly and honestly. He kept us informed of progress where appropriate right through to completion of the process. It was noticeable that he was concerned that both my wife and I were involved in all the phone calls and Teams conversations, each being able to ask questions or raise matters separately. This was something my wife said didn't always happen with other companies from past experience.

2026年1月15日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for your comments Michael. It is great to hear how Jeff treated you as an individual throughout the whole process and made sure you were comfortable with what was happening every step of the way. It's great to hear how much our personal service is appreciated.

5つ星のうち5の評価

Martin Wade - Equity release

We were introduced to Martin Wade by a very reputable client of my husband.
If you need to do equity release, you are clearly not in your best place - and it takes some understanding.
Martin explained it to us time and time again - we must have driven him mad ! …
He managed to get us a very good deal - even when we were held up with a land registry issue -
The time it has taken to get this underway has shown us his integrity and popularity from every angle; finance (who have been very forbearing) - his conveyance lawyers (who have helped us out over months) and his very polite reception team. But he always made time to call us personally, however busy.
Martin Wade is a pragmatic, fair and sensible businessman.
What a bonus that he has a great sense of humour and real feel for difficult situations…
We could not recommend him more highly



2025年10月10日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for letting us know about your experience when taking out your equity release mortgage and how Martin lived up to the recommendation made by your husband's client. It is great to hear how Martin really delivered for you and made the whole process personal and as smooth as possible for you. The greatest complement you can pay if to recommend our service to others. Your comments show how Martin is consistent yet personal in what he does and thank you for your recommendation.

5つ星のうち5の評価

Clear, Thorough and Empathetic

Our advisor, Dean Harrison, was extremely helpful at all stages of the process. No hard push, making all facts and figures clear and open to questions to ensure clarity of messaging throughout the process. Whilst equity release is a significant step to take, we felt Dean was acting with us and not selling us anything, showing great empathy and understanding.

2026年1月8日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for the comments Tim. It is good to hear how Dean made sure you got what you needed and your needs and circumstances were the most important thing for him. as you say, equity release is a significant step and so providing that personal service and making sure you're happy with what you're doing is a must. Thanks for letting us know how well Dean did this.

5つ星のうち5の評価

We were looking into Equity release for…

We were looking into Equity release for some time and couldn't decide if it was for us until Patrick Keogh took the time to explain how it worked in terms that we could understand. No pushy selling of any product but clear facts (good and not so good) but gave us a clearer idea of how to handle our own situation, thank you Patrick

2025年11月20日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for your comments Ian. It's great to hear how Patrick delivered for you and you were fully informed of what you were doing and how it met your needs

5つ星のうち5の評価

Would recommend

Patrick Keogh was so easy to deal with , very polite and supportive throughout the whole process.
We would definitely recommend him.

2025年12月5日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for taking the time to let us know about the service Patrick provided. It is great to hear how you would recommend his service jane - thank you.

5つ星のうち5の評価

Thank you Tricia Batchelor

Thank you Tricia Batchelor
I couldn’t of done this without you , nothing was to much trouble for her if I asked a hundred questions she had time for me , it’s a big thing to go through as you work all your life for your home as it’s so important that it’s dealt with understanding , support am that’s what I got 200% ,
Thank you
Denise

2025年12月11日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for your comments Denise and the feedback you have provided on how Tricia has helped you. What we do, helping people use their assets to live the life they want, is a big responsibility so to hear how Tricia did this for you is brilliant. It's from feedback like this we can learn what really makes a difference and ensures we deal with every person who asks for our help with the respect and care they want/need. Thank you for choosing Access Equity Release and letting Tricia help you get the right result for you.

5つ星のうち5の評価

So efficient supportive and clear

Dean explained the whole process very clearly and and did a great job finding the best loan provider with best terms for me . He supported me through the whole process, and so everything was smooth efficient and quicker than i expected .

2025年12月18日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for this review Rebecca and it's great to hear how Dean was there for you the whole way through the process. It's great when everything goes to plan and we're able to get you the money you need quickly, and in time for Christmas.

5つ星のうち5の評価

We found Martin extremely personable

We found Martin extremely personable, relatable & professional. He guided us gently through the whole equity release process & was very patient in dealing with our, sometimes, simplistic questions!

2025年12月5日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thanks for the comments Gavin. Believe me, there is no question that's a simplistic question. It's important to Martin and all of us at Access equity Release that you get all the information you need to be comfortable with the decisions you're making and confident that the recommendation meets your needs. It's good to hear how Martin did this in a way that made sense to you.

5つ星のうち5の評価

Martin Wade was introduced to us to…

Martin Wade was introduced to us to explore the equity release possibility on our home. We finally got our offer yesterday after several months of intervention from Martin, as our application was not straight forward, he worked tirelessly on our behalf and kept us updated at every turn. Cant recommend him more highly for his expertise in this field. He is also a very nice guy!

2025年12月11日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for this feedback Claudia. Every person's needs are totally individual to them so hearing that Martin has been there for you throughout the application, ensuring you get the right result is great to hear. I know Martin always prides himself on the service that he provides and he is always there for his clients when they need him. Your words show how he does this and the impact his work has. Thank you for sharing your experience.

5つ星のうち5の評価

Excellent service with a sensitive customer-needs focussed approach

Access Equity Release (AER) responded to my online enquiry to Equity Release and my assigned contact Patrick Keogh was courteous, professional and sensitive to my needs and reasons for accessing funds. The process was carefully explained where no question was too trivial or complex. From the adminstrative staff, legal team and Patrick himself, every stage of the process has been explained and efficiently handled. They addressed any fears and concerns I had about equity release and ensured I understood and was happy at every stage. I would recommend AER to anyone considering this move and thank the team, particularly Patrick for supporting me through the process and speedy completion.

2025年11月28日
自発的なレビュー
Access Equity Release ロゴ

Access Equity Release からの回答

Thank you for this review and for the feedback you have given on how Patrick has looked after you throughout your application. For us, it's important that you know why equity release is seen as the right solution for you. To hear that Patrick looked after you so well and addressed all of your questions so you are comfortable and confident that this is the right thing for you is brilliant. Thanks again for the feedback

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