The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... もっと見る
First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... もっと見る
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... もっと見る
企業情報
当該企業による記述
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
連絡先
P.O. Box 1702, 94526, Danville, 米国
- 8775467467
- sales@alphabet-trains.com
- alphabet-trains.com
4.3
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The letter D looks like an R
The letter D looks like an R. Colors are a bit dull. Arrived quickly and the engine and caboose are cute.
2023年3月14日
My grandsons and granddaughters love…
My grandsons and granddaughters love their name trains, good quality product
2023年2月11日
Great Quality and Workmanship
Train was exactly as described and workmanship was perfect. Product arrived in a timely manner.
2023年2月6日
Unsatisfied
Well I very unhappy because one the wheel from letter was off I put back many times but still lossing.
2023年1月13日
Alphabet Trains からの回答
Hello and thank you for your review. We are saddened to hear you have had a problem with your order.
However, our Name Trains are guranteed for life! you can get a replacement piece easily. Just send us an email at sales@alphabet-trains.com with the details and we can ship you a replacement right away!
Alternatively, all orders for Name Trains can be returned for FULL refund within 90 days of the order. Simply contact us at the above email and we will do our utmost to address your issues and concerns
Alphabet Trains & Toys Team
Arrived earlier than expected
Arrived earlier than expected. Customer service emailed me right back to let me know about shipping. Very friendly.
2022年12月21日
LOVE the train
LOVE the train. Made a mistake with order and was quickly corrected. Definitely would recommend!!
2022年11月27日
Received order quickly and the product…
Received order quickly and the product is well made.
2022年11月13日
This is the 5th alphabet train we…
This is the 5th alphabet train we purchased from you - one for each of our grandsons over the past 9 years and the quality is still very good. Ordering is very easy and the merchandise purchased has always been correct. In this day and age that is very rare, great work and company!
2022年10月17日
Brilliant service yet again
Brilliant service yet again, my grandson loves it. Thank you.
2022年8月18日
自発的なレビュー
Arrived in a timely manner as stated…
Arrived in a timely manner as stated and quality is excellent
2022年9月30日
This an awesome gift
This an awesome gift, my almost 4 year old grandson will love it, his 2 older brothers have one and he loves theirs, this is a collectible gift. Love it.
2022年6月15日
Alphabet Trains からの回答
Thanks for your review. We are so glad that your grandson loved it.
I'm very happy with this purchase!
I'm very happy with this purchase! It's exactly as described and very good quality. The delivery was super fast and the response to my questions from customer service was immediate. They also spotted a mistake I made in the order and emailed me about it right away. Customer service really went above and beyond. Highly recommended company and product. Now my "go to" place for baby gifts!
2022年5月4日
This is our second order for an…
This is our second order for an alphabet train. We loved both. They did a great job in selecting the primary colors so no two colors were close to each other. The quality was also very good.
2022年4月26日
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