The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... もっと見る
First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... もっと見る
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... もっと見る
企業情報
当該企業による記述
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
連絡先
P.O. Box 1702, 94526, Danville, 米国
- 8775467467
- sales@alphabet-trains.com
- alphabet-trains.com
4.3
優良
181件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent product prompt shipping
2022年4月12日
My experience
Easy to order and shipped quickly. One thing that you should consider is providing a timeframe for personalized items.
2022年2月14日
Sent to our grandaughter for Xmas to…
Sent to our grandaughter for Xmas to learn her name spelling accompanied by a train.
2021年12月12日
Great toy, efficient and caring service
The train arrived across the border quickly, in perfect condition. Two letters of the same colour have to be positioned closer together than I liked. Other than that it's perfect and still looks great. The shipping charge cross border was reasonable at $9.99. I had formerly purchased (in Canada) a train from this company for each of my 7 grandkids as they were born The trains are no longer sold where I live. So I was willing to pay the adjusted rate in Canadian funds. Just a heads up to Canadians: UPS will waive customs fees if you contact this wonderful train company. But be sure to do that.
2021年12月7日
Alphabet Trains からの回答
Thank you for your honest review.
We are glad that you liked the train however, we wish that you had contacted us before paying the customs and duty on the item.
There are no customs and duty due on most of our items because of their price and the fact that they are all made in the US. Whenever we ship our products using regular mail, our customers do not pay any customs or excise fees. It is only when we ship our products via UPS that for some reason UPS asks for taxes and fees! Once you explain the situation to them, they should waive and reverse the fees.
Unfortunately regular mail is slower than UPS for cross-border shipping and that is why, from time to time, we use them rather than regular mail.
Warm regards,
your friends at Alphabet Trains & Toys
Alphabet train arrived when expected…
Alphabet train arrived when expected and is very cute! Was meant for my new great grandson, but his two year old big sister loved it, too. It is easy for little hands to manipulate! It will be a nice keepsake.
2021年11月26日
Fast efficient and great workmanship.
2021年11月21日
I was very pleased with the first train…
I was very pleased with the first train I ordered so I ordered another, this time in the pastel colors. They're just as nicely done as the primary colors were.
2021年11月4日
Love the name train
Love the name train. Excellent quality and happy with the tracks they can go on. Super idea for a gift.
2021年11月2日
Quick shipping and product arrived well…
Quick shipping and product arrived well packaged and in perfect shape. Love the products too.
2021年10月15日
Choo choo❤️
Choo choo❤️
I love it! Great quality! Arrived right on time!
Customer service was most helpful!
2021年10月9日
Great product!
I bought the red caboose and happy birthday engine to complete a name train set I already had for my granddaughter. I am very satisfied with the quality of my pieces and they are completely compatible with the other train set. I would highly recommend Alphabet Trains!
2021年9月27日
Great Quality but small problem.
The sensory board was great quality, but one of the locks with a key was very hard to insert the key and remove. Even for an adult. I tried WD 40 but still hard to use. Other than that my grandson loves it.
2021年9月5日
I am super happy with EVERYTHING about…
I am super happy with EVERYTHING about my alphabet train EXCEPT if there is somewhere in Canada I can get them… please let me know! ( the store in Canada I used to order from has closed unfortunately)
2021年8月12日
Beautiful product!
Beautiful product!! Vibrant colors! Bought name train for 1 year old’s birthday. Expect she’ll play with it for years. (Daughter has a 26 year old name train and the quality is still the same)
2021年6月24日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。