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Apelson Appliances UK Ltd レビュヌ 

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TrustScore 5段階評䟡の4.5

4.3

家電修理業
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5぀星のうち1の評䟡

Iv purchased an oven from them 23rd Sept was delivered without the wire shelf....iv emailed numerous times about this but still not sorted...iv tried to call but number doesn't exist..absolutely disgu... もっず芋る

5぀星のうち5の評䟡

The customer service lady was so Xtremely helpful. Bless the lady. Kind understanding intensely good & I highly appreciate her help. The delivery was smooth. Super service. Bless U All

5぀星のうち5の評䟡

Prompt and efficient customer service. Competitive price. Product was well packaged with no damage. Some confusion over delivery company. Email said DPD but APC was used.

5぀星のうち5の評䟡

After having probs with my cooker hood, found this company for parts. My part was easy to find with search facility and found my exact part. Delivered within a day or two, so was then able to get hood... もっず芋る

䌁業情報

  1. 家電修理業
  2. ・
  3. 家電郚品提䟛業者
  4. 電化補品卞売業者

Apelson Appliances UK Ltd に぀いお

圓該䌁業による蚘述

Your kitchen deserves the best care. At Apelson, we take pride in providing appliance repairs that are efficient and dependable.

  • Trained engineers with hands-on experience
  • Repairs carried out using original manufacturer parts
  • Easy booking and helpful guidance
  • Solutions tailored to your needs

Our team is always ready to bring peace of mind back to your home.

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4.3

優良

TrustScore 5段階評䟡の4.5

377件のレビュヌ

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4.3

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5぀星のうち1の評䟡

The reason is the appliance came fiver


The reason is the appliance came fiver years warranty with parts and labour and you charge for fillter .

2026幎4月14日
Apelson Appliances UK Ltd ロゎ

Apelson Appliances UK Ltd からの回答

Thank you for your feedback.

Carbon filters are only required for recirculating installations. Around 60% of customers have their cooker hood ducted externally, meaning they don’t need carbon filters at all. Including them with every appliance would lead to unnecessary waste for many households.

Additionally, carbon filters naturally wear out over time and need to be replaced regularly to maintain performance, which is why they are treated as a consumable rather than a warranty covered part.

We hope this helps clarify, but please feel free to reach out if you need any further assistance.

5぀星のうち5の評䟡

Outstanding customer service.

The item I had bought - a scarifier - was damaged accidentally in transit. I contacted the company seeking spare parts to replace. I was immediately told that the item was under warranty and could be repaired at no charge. Impressive . Moreover, the item could be collected, repaired and returned at no cost. There was an issue with the courier but this was swiftly dealt with by a phone call and personal service resumed.
The returned item has been delivered.
I want to thank Apelson for their outstanding service and in particular the staff who dealt with my concerns. Much appreciated!!

2026幎4月16日
自発的なレビュヌ
5぀星のうち1の評䟡

Product not as expected

Filters were not carbon filters which was what I expected and not value for money.

2026幎3月30日
Apelson Appliances UK Ltd ロゎ

Apelson Appliances UK Ltd からの回答

Thank you for your feedback.

We’re sorry to hear the product was not as expected. To clarify, our filters use a carbon mesh design rather than loose carbon fragments. They perform the same odour-filtering function as traditional carbon filters, while allowing greater airflow, which helps improve the overall performance of the appliance.

We appreciate your comments and are sorry that this was not clear before purchase.

Kind regards,
Apelson Team

5぀星のうち1の評䟡

Disappointing

Disappointing experience the website could be clearer, having the same issues as others who have highlighted the same problems

2026幎3月30日
Apelson Appliances UK Ltd ロゎ

Apelson Appliances UK Ltd からの回答

We’re sorry to hear about your experience.

We’re already working on improvements based on feedback like yours, as we recognise there are areas of the website that can be clearer and easier to use. Your comments help us prioritise what needs attention, so we really appreciate you taking the time to share them.

If there’s anything specific you struggled with, please feel free to let us know - we are always keen to improve further.

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