Aura レビュー 

After contacting a number of organisations following the very unexpected and heartbreaking loss of my Dad, I spoke to Nadine at Aura Life. To say she was unreservedly empathetic and understanding is an understatement. From that initial call, I knew I wanted Aura to make the arrangements for my Dad.

There was absolutely no pressure from them whatsoever. Every phone call and email I received thereafter was made with genuine care and compassion, and nothing ever felt impersonal or simply like a business transaction. This level of service and understanding continued from my very first call right through to the aftercare of my Dad’s cremation.

Would I recommend Aura Life? Most definitely, without any hesitation.

A special mention has to go to Nadine, who made an incredibly difficult and heartbreaking time feel that little bit easier. She explained everything with such patience, kindness and care, and always made me feel completely at ease. Her compassion and understanding meant so much to me and my family at a time when we were struggling to take everything in.

Nadine is an absolute credit to Aura Life, and I will always be grateful for the care and kindness she showed us while making the arrangements for my Dad.

Very good service 👍

Comprehensive plan. I like that my ashes will be hand-delivered. Less expensive than some other providers. Feels more personal.

First class service. Excellent product covers everything

I found AURA for the family of Edward, as they are in Ireland.
We wanted a direct Cremation, & all was handled efficiently & with great care.
Finally ashes delivered to me in UK, with great sensitivity.
A very good company to deal with from start to finish x

I read all the details on their website are and compare what they offer to other companies and they proved to be far better. I phoned up the company just to have a quick chat and clarify a few points and was reassured about what they could provide.

Felt so relaxed and comfortable discussing a very sensitive purchase. Absolutely lovely people to deal with and I couldn't thank them more!

it was a pleasure dealing with you
The process was very easy
thank you

A very helpful member of Aura. Matt explained everything in full detail to me. Was also very interested in why I chose to use this company. Didn't rush me as I said I was trying to get my adult kids to agree to my choice and I managed to persuade them

Jimmy was very happy to answer my question and was very polite

No pushy phone calls every 5 minutes , like other companies, everything sorted smoothly by matt over the phone . Many thanks

Easy,comfortable conversations on phone,lovely young lady,no pressure,straightforward information,within 2 weeks everything in place,I’m one happy bunny..

Matt was so understanding and polite, never rushed , credit to the company.

Jimmy was very kind explaining everything to me about what my family can expect when the time comes .

Everything carefully and sympathetically explained and never rushed.

Just asked for information, brochure was sent to me given time to read it and then make arrangement for a convenient time to take a phone call. Matthew called me at the arranged time had a pleasant talk through the plan no pressure or time limit and I decided to go ahead with the plan. All the information etc was delivered within 48hours. All done over the phone with no pushyness or pressure at all

A compassionate and professional Service ..
I spoke to Jimmy from Aura last week on the telephone .
He was so kind gentle and knowledgeable .. funerals are not easy to talk about and i was nervous about trying to arrange my own funeral … jimmy gave me clear options which I was easily able to follow and he immediately followed up with a comprehensible e mail detailing all we had talked about.
I cannot thank him enough . The Aura brochure was also clear and precise and gave the facts and figures totally transparently .
I am so impressed with this company Thank you Jimmy for your attention and it was a joy chatting to you ..
Well done Aura and well done Jimmy

The process was simple and calm and I spoke with Jimmy who helped explain the options.

The service that we received was exceptional. The aurora angels showed compassion, care and dignity throughout. We were kept informed throughout the whole process and when my dad’s ashes were returned home the gentleman was very smart and professional.
I cannot fault this company and would recommend them to anyone.

My enquiry was dealt with efficiently and with dignity. The application was easy and equally efficiently. Confirmation was prompt and comprehensive. I am extremely pleased with my dealings with Aura and am pleased to give a recommendation