I reached out to Autonomous about replacement parts for my ErgoChair Pro, which was already outside its warranty period. Ashley was incredibly helpful, friendly, and transparent throughout the e... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kind of disappointed, I ordered a chassis 2 months ago and they keep delaying even though they promised every week for the last 3 weeks it would ship by the end of the week. Originally I wait... もっと見る
企業が回答しました
Have purchased quite a few desks and chairs from these guys. Always been happy with the product. Had a controller cable get ripped out accidentally. Contacted them and had a replacement on the way the... もっと見る
企業が回答しました
The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... もっと見る
企業が回答しました
企業情報
当該企業による記述
The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.
連絡先
310 Nevada St, 92373, Redlands, 米国
- (917) 825-7677
- human@autonomous.ai
- autonomous.ai
4.5
優良
2914件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 70％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
1st time ordering from Autonomous
1st time ordering from Autonomous. Placing yhe order was easy and email communications about the order were great. The desk shipped & arrived earlier than anticipated. It was well packaged. It did take some time to put together & I do think the instructions could be a little more detailed so they easier to understand. I did reach out to customer service & had a greay experience with not only response time but overall answering/resolving any questions and issues. Overall very pleased with my purchase and experience with Autonomous.
2026年8月17日
Autonomous Inc からの回答
Thanks for the feedback! Super glad the shipping was fast and our support team could help out.
Appreciate the note on the assembly guide too, and we’re working on making those clearer. Enjoy the new desk!
Autonomous Inc からの回答
Thank you so much for the 5 stars! So happy to hear your product arrived quickly and you love it.
Autonomous Inc からの回答
It means a lot to know you're happy with us. Don't hesitate to reach out anytime, we'd love to have you back. Enjoy your set up!
one side of desk rises and the other…
one side of desk rises and the other doesnt
the motor reset both in diff heights
2026年9月5日
Autonomous Inc からの回答
We're sorry for the trouble with your desk. Our support team has reached out to you by email to help get this resolved.
The desk came with scratches
2026年9月8日
Autonomous Inc からの回答
So sorry to hear your desk arrived scratched! Our team is emailing you right now to support further and get this sorted!
Excellent product
Excellent product. Assembly was easy due to proper alignment of all holes and attachment points. Very good design, solidly built.
2026年9月6日
Autonomous Inc からの回答
Huge thanks for highlighting the precision engineering and build. Wishing you countless productive hours ahead!
Autonomous Inc からの回答
Nothing beats the feeling of a great sit. Thanks so much for the awesome shoutout!
Autonomous Inc からの回答
So sorry about the damaged desks and the slow reply. We have reached out via email to get this sorted out right away!
Autonomous Inc からの回答
That’s what we love to hear! Thanks for the review and enjoy your new setup.
I’m happy with the overall product I…
I’m happy with the overall product I feel like the assembly instructions could be improved. L-shaped desk, for example, with the addition on the left side.
2026年8月30日
Autonomous Inc からの回答
Thanks for the solid feedback! We actually have a step-by-step guide on our site specifically for this left-side setup!
We just emailed you the link and passed your note to our team to improve our manuals. Enjoy your new desk!
Great product for WFH!
Great product! Bought this for my son who works from home. He got it setup and is a much better solution that what he which was a gaming desk.
2026年9月3日
Autonomous Inc からの回答
We're super glad the desk is working out well, and definitely a big upgrade. Thanks for sharing the love!
I just like to sit on things
2026年8月28日
Autonomous Inc からの回答
We respect the simplicity! Thanks for the feedback, and glad we could give you a great spot to sit.
Autonomous Inc からの回答
Thank you so much for the 5 stars! And we're super happy to hear Ashley took great care of you!
Very responsive customer service in…
Very responsive customer service in honoring warranty and sending replacement parts fast
2026年8月26日
Autonomous Inc からの回答
Thanks a ton for the 5 stars! So glad we could get those replacement parts to you fast and secure.
Autonomous Inc からの回答
That means the world to us! Thanks for the awesome support—enjoy the setup.
Ashley was extremely helpful and…
Ashley was extremely helpful and efficient in helping me order a replacement arm rest for my office chair.
2026年8月25日
自発的なレビュー
Autonomous Inc からの回答
We love hearing this! Ashley really is fantastic, and we’ll make sure she sees your shoutout. Enjoy your upgraded chair!
Ashley was very helpful
Ashley was very helpful. We had a specific issue with the backrest of our chair. She answered every question and provided support information to help in the process. We were able to order a replacement after confirming the specific part we needed.
2026年8月25日
自発的なレビュー
Autonomous Inc からの回答
We love reading this! Shoutout to Ashley for walking you through the replacement step-by-step. Huge thanks for the 5 stars and your trust in us!
I shouldn't have waited so long
My desk was received in a short time, was packed well and instructions for set-up were easy to follow. I'm very happy to be standing for part of the day!
2026年8月20日
Autonomous Inc からの回答
Welcome to the standing desk club! So thrilled to hear everything arrived fast and setup was a breeze. Happy standing!
So Far So Good!
Quick delivery of what so far seems like a very quality product! Thank you.
2026年8月23日
Autonomous Inc からの回答
Short, sweet, and made our day! So glad it arrived fast and you're loving the quality so far.
Expectations exceeded
The product was delivered in a timely manner, the packaging was above-average, and the product works exactly as I needed it to. I am a satisfied customer.
2026年8月19日
Autonomous Inc からの回答
A satisfied customer is the best feeling! So glad the packaging, delivery, and everything else hit the mark for you.
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
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