I got set up with the app and relised the lease car i have didn't have the private plate I had changed to on it. Drew at Autoserve quickly sorted things out after contacting him on their whatsapp syst... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have dealt with your company since 2021. Always great efficient service. I have dealt with Sharon and she deserves a huge mention and thankyou for her help advice and exemplary service an absolute... もっと見る
企業が回答しました
Drew deserves a medal as he has the patience of a saint! His understanding. time and care was beyond the call of duty when dealing with my MOT booking and very much appreciated. Thank you.
企業が回答しました
James was exceptionally proactive in covering all my needs, checked out the date of the first appointment offered, realised that the date was not in the agreed range and took initiative to find anothe... もっと見る
企業が回答しました
企業情報
当該企業による記述
Autoserve is a rapidly growing vehicle and fleet management company located in the West Midlands. We offer comprehensive guaranteed maintenance and fleet contracts across the UK, designed to encapsulate our philosophy of ‘one call does it all’. With over 40 years’ experience, our dedicated and friendly team prides itself on offering cost-effective and personalised solutions for our customers. We continually strive be innovators within the industry, rapidly responding to the changing and diverse needs of our customers. All of our partnered garages and suppliers work with us to offer discounts and service level agreements, which include both guarantees on workmanship and spare parts. In addition, we utilise a sophisticated, in-house computer system which draws on motor manufacturer information and technical trade databases. This provides us with invaluable data for every make and model of vehicle on the UK’s road network. Finally, all Autoserve customers have access to our 24/7, in-house Driver Helpline. Manned by our own highly-trained and friendly team members, they’re able to offer advice and support based on the unique specifications of your car’s make and model; providing you with advice that’s accessible and personalised.
連絡先
2, Saint Kenelm Court, B62 8HD, Halesowen, 英国
- autoserve.co.uk
4.6
優良
393件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The customer service was perfect
The customer service was perfect. The young lady who dealt with my request was very polite and professional
2025年8月1日
自発的なレビュー
Autoserve Ltd からの回答
Thank you, Francoise, for leaving such a lovely review. We truly appreciate your kind words and support.
Phoned up auto serve to arrange service…
Phoned up auto serve to arrange service for my car. Got through quickly and the service was arranged very quickly and easily. Great response from auto serve.
2025年7月29日
自発的なレビュー
Autoserve Ltd からの回答
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear you had a great experience your support truly means a lot to us. If you could advise which member of our team you spoke with so that we can pass on your comments to them. Thanks Autoserve
Jackie was really helpful and booked my…
Jackie was really helpful and booked my service instantly for me. Called the dealership and booked it in for this week. Very polite, friendly and provided a great service
2025年7月28日
自発的なレビュー
Autoserve Ltd からの回答
Thank you so much for your lovely review! We're so glad to hear you had a great experience we will be sure to pass your comments on to Jackie
Reliable and friendly.…
I have used Autoserve for some years and the service has always been very good. The people are friendly and polite. Agent Jackie provided a lot of help today to overcome a potential problem and help me make a service and MOT booking convenient for me.
2025年7月22日
自発的なレビュー
Autoserve Ltd からの回答
Hi Wyn,
We’re always pleased to hear when our team is making a difference. Thank you again for your feedback — we’ll be sure to pass it along to Jackie.
Best regards,
The Autoserve Team
Great company to deal with.
Great experience- we refer lots of our clients to Autoserve for their Servicing, tyres and maintenance and have always received a warm welcome on the phone, staff always polite and when things don't quite go the way we want them to, which happens, Autoserve are quick to respond and get things done- V Happy.
2025年7月18日
自発的なレビュー
Service and service beyond
From the moment the call went it - I was treated with utmost professionalism and courtesy, respect. The matter was dealt with exceptional ease and through the breakdown / trip to garage and sorting replacement car - every moment was communicated clearly and promptly. Alex was a complete star.
2025年7月16日
自発的なレビュー
Super quick response to emails and…
Super quick response to emails and ALWAYS a fantastic service. These people are a real pleasure to deal with.
Thank you
2025年7月5日
自発的なレビュー
Autoserve Ltd からの回答
We’re always pleased to hear when our teams are making a difference. We’ll pass your feedback on to the team – thank you again! Autoserve Team
prompt and helpful
I emailed with a query regarding a service and MOT. I had an immediate response from Charlotte who was extremely helpful and able to answer my query within a few minutes. Many thanks, Excellent service!
2025年7月4日
自発的なレビュー
Autoserve Ltd からの回答
We’re delighted Charlotte was able to assist – we’ll be sure to let them know you appreciated their help. Thank you for choosing Autoserve.
Service booking
Alex was very helpful and sorted the issue I had with booking my service promptly and professionally.
2025年7月2日
自発的なレビュー
Autoserve Ltd からの回答
Thank you for your kind words. We’re so pleased to hear you had a great experience and that Alex was able to help. Many thanks, the Autoserve Team.
I was helped by Jackie who was very…
I was helped by Jackie who was very professional and helpful.
2025年7月1日
自発的なレビュー
Autoserve Ltd からの回答
Thanks so much for your lovely review! We’re delighted to hear everything went smoothly and appreciate you taking the time to share your experience. Best wishes, the Autoserve Team.
Autoserve Ltd からの回答
We’re really pleased to hear that you were happy with the service and that Charlotte could assist you. Thank you for your feedback – The Autoserve Team.
Great service
Great service, friendly and personal with quick responses, always accommodating and nothing too much trouble. Highly recommended.
2025年6月30日
自発的なレビュー
Autoserve Ltd からの回答
Thank you for your review! It’s always great to hear when we’ve been able to help. We’ll be sure to pass on your thanks to the team. Kind regards, the Autoserve Team.
Charlotte was very helpful and proactive…
Charlotte was very helpful and proactive in sorting my query.She kept in constant contact
2025年6月30日
自発的なレビュー
Autoserve Ltd からの回答
Thanks for the lovely review! We're glad Charlotte could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
Autoserve Ltd からの回答
We're thrilled to hear that everything went well and that our team could assist you. Thanks again for your kind words – The Autoserve Team.
Quick & easy booking
Quick & easy, made booking over the phone. Alex was super helpful. Followed up with a phone call to make sure I had received the confirmation email.
2025年6月24日
自発的なレビュー
Autoserve Ltd からの回答
Thank you for the positive feedback! We're really pleased you had a great experience and we’ll make sure Alex receives your comments. All the best – Autoserve.
Excellent service
Excellent service, booking made and confirmed within minutes of finishing the call.
2025年6月23日
自発的なレビュー
Autoserve Ltd からの回答
We really appreciate you taking the time to leave us a review. We're so glad to hear you had a positive experience – thank you again from all of us at Autoserve.
Jackie was Very helpful
Jackie was Very helpful, she sorted out my new booking straight away
2025年6月23日
自発的なレビュー
Autoserve Ltd からの回答
Thanks for the lovely review! We're glad Jackie could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
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