Benheart レビュー 204

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What made our experience so good? From the moment you walk in, the smell of the leather, the layout of the store, the arrangement of the shoes, bags, coats, the colors! The staff was professional, available but not overbearing. You were encouraged to try on coats, boots, purses. And then I found my coat, fit like a glove. And then I saw a different coat in an amazing color. And then was told, of course we can do this coat in that color - SOLD! True to their word, I received my coat in the timeframe expected and it is perfect! I look forward to another trip to both Italy and Benheart!

Shopping at Benhearts! One of the highlights of our trip to Florence!
It’s not only shopping for beautifully designed, quality leather works, it’s the experience with Benheart himself, watching him design belts, engaging with the customers, taking photos, giving autographs and even witnessing a latin salsa dancing train with customers throughout the store. Duccio, Lara, Omar and Marco are equally fun, knowledgeable, caring, paying undivided attention to the customer and providing the best customer experience! Just a great experience overall! When they did not have my size in the boot I loved in the store, Benheart called his wife to have a pair hand delivered from another of his locations ! I even went back for additional belts on day 2! They all will be friends for life! Please don’t miss this experience or his beautifully designed leather shoes, belts, jackets and more!

We had the most wonderful service from Nicolas to buy two gorgeous pairs of boots!

Just beautifully crafted leather goods, I can’t live without!!! Service is speedy and reliable!

Very kind and helpful staff. The manager, Marco, was friendly and accommodating

Excellent communication, quality products - ensured we ordered the right size. Would like more options to buy more things!

Nicholas was very helpful. My husband needed some shoes and found some that look great. We’re impressed by the quality of the leather. It’s hard to find such good leather in the US.

The bag is absolutely beautiful but already broke after one day of use. Additionally, the brown leather easily scratches off (white flecks appear). It’s possible I received a defective bag because my husband’s BENHEART loafers are amazing quality and are holding up great!

Un negozio meraviglioso,

First of all I left my bag at his store in Florence, and they found and secured my bag. Came back and they were so welcoming and made me feel like family. He even took a selfie with me. I highly recommend Ben Heart if you want quality handmade craftsmanship. Love love love Ben Heart.
Mickey

Just met two of the coolest guys who made me a couple of belts. Nick and I’m so sorry forgot the other gentleman’s name but it was a no pressure first class experience! Very unique leather and suede boutique! I highly recommend you do the same! Giacomino

The extent of the service is undeniably the best ... the team made sure I was purchasing the correct size, and the staff were pleasantly insistent on ensuring the size conversion was accurate. The product arrived in good time, the size was perfect and the quality FANTASTIC ... I love my new BENHEARTS ... but which of the two pairs I bought do I wear first? ...

fijne pasvorm zitten perfect, heel mooie kwaliteit met zorg voor de ambacht gemaakt.

Benheart is an amazing experience. Everything in the store is artistically handcrafted and made with so much heart and love. Fabio was the kindest and most personable man who has ever helped me purchase anything in my life. We had the honor of meeting Ben himself who was just as fantastic and energetic as his store conveys. We will never forget our time in this shop and will always remember Fabio singing drunk in love while creating a personalized belt. 5 stars is not enough and 4 stars shouldn’t even be an option. Everyone should stop in while in Florence.

All these compliments are absolutely true. I walked intio Benheart Store while browsing in Florence, and I didn't plan on buying anything, I'm a window shopper. However, a belt buckle caught my eye...then the feel and smell of leather. I just had to have that belt. I'm a bit frugal but know that the quality and craftsmanship is worth it. It's Art!!! Whenever I wear my now FAVORITE BELT, I feel like a Million dollar walking piece of Art.
Saving the very best for last. Ben was in tbe store, and I got to meet and speak with him. He is truly a friendly and kind soul.
Benheart is a Kindheart.

Professionalità, gentilezza e chiarezza delle informazioni per tutti i prodotti in pelle made in Italy, realizzati a mano con molta cura ed impreziositi ulteriormente con l'applicazione delle iniziali sugli articoli acquistati. Per questo motivo ci rechiamo sempre a Lucca per lo shopping ed è un vero piacere vedere la dedizione ed attenzione delle commesse; in questa occasione, con la Gent.ma Daiga, nel presentare i prodotti al potenziale cliente.

Benheart designs are awesome - I always get compliments when wearing their shoes and jackets. Very high attention to detail. Their customer service is the best, extremely helpful and always striving to make a perfect fit!

Top shoes, top service. I can totally recommend the store!