Boataround レビュー 

6,963
•
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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5つ星のうち5の評価

I prefer fully automated bookings, where I'm the one reviewing options and choosing what I want. Thus I never book through agents. Boataround has been great so far, I booked 4 different yachts with... もっと見る

5つ星のうち5の評価

Nachdem unser eigentliches Vorhaben durch ein großes Unwetter ins Wasser gefallen war hat sich vor Ort von der Charterfirma niemand so wirklich gekümmert. Wir sind einkaufen geschickt worden obwohl... もっと見る

企業が回答しました

5つ星のうち5の評価

Пользуюсь услугами компании Boataround уже много лет. Исключительно положительные отзывы. Всегда всё очень организовано. В не стандартных сложных ситуациях всегда идут на встречу клиенту. В этот раз о... もっと見る

企業が回答しました

5つ星のうち4の評価

I prezzi sono molto competitivi, ho noleggiato in Grecia ad Alimos ed è andato tutto bene. Loro essendo grandi, sono un po' meno rpesenti di altri siti più dimensionati, in ogni caso l'assistenz... もっと見る

企業が回答しました

企業情報

  1. 旅行代理店

当該企業による記述

Online yacht booking. Made simple. Boataround was built around the idea that renting a boat can be as simple as booking a hotel room. Today we are the world leader, powering boat rentals in 72 countries around the globe. Boataround offers more than 24,500 yachts in over 1,800 destinations.


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4.3

優良

TrustScore 5段階評価の4.5

6963件のレビュー

5つ星
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ネガティブなレビューの 85%に回答しています

通常1週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

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過去12か月のレビュー数: 1,149件

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5つ星のうち5の評価

Best search engine

Best search (criteria, photos, descriptions) by far. Instant booking, crewlist submission process, all working well.

2026年10月3日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi Martin, thank you so much for the great feedback! We're really glad the search, instant booking and crew list process work well for you. We'll keep improving it. Wishing you fair winds on your next trip! Alex, Boataround

5つ星のうち5の評価

Excellent service

Excellent service, great experience!

2026年6月24日
Boataround ロゴ

Boataround からの回答

Hi Andy, thank you so much for the kind words! We are delighted you had a great experience with Boataround. Wishing you fair winds on your next sailing adventure. Alex, Boataround

5つ星のうち5の評価

Lukrative Angebote

Lukrative Angebote, Prompte Erledigung !!

2026年10月9日
Boataround ロゴ

Boataround からの回答

Hallo und vielen Dank für Ihre netten Worte! Es freut uns sehr, dass Sie mit unseren Angeboten und der schnellen Abwicklung zufrieden waren. Wir wünschen Ihnen eine tolle Zeit auf dem Wasser und freuen uns auf ein Wiedersehen. Beste Grüße, Alex

5つ星のうち5の評価

SZYBKI KONTAKT WSZYSTKO OK

SZYBKI KONTAKT WSZYSTKO OK
POLECAM

2026年10月9日
Boataround ロゴ

Boataround からの回答

Dzień dobry Pawle, dziękujemy za miłe słowa i polecenie! Cieszymy się, że kontakt z nami był szybki i sprawny. Życzymy udanego rejsu i do zobaczenia na pokładzie! Pozdrawiam, Alex

5つ星のうち5の評価

Rezerwowałam już kilkanaście razy… Prima classe - Tutto perfetto..:)

Rezerwowałam już kilkanaście razy jachty przez Boataround - jako Stowarzyszenie Żeglarskie zawsze jesteśmy w pełni zadowoleni. Temat wyboru jachtów to jedno, bo tu trzeba juz wiedzieć co wybierać, ale jeśli chodzi o przejrzystość i obsługę to jest to w BA na mega poziomie! Tym razem temat rezerwacji dwóch jachtów dogrywam z Francesco i wszystko jest prima classe - Tutto perfetto..:)

2026年10月8日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dzień dobry, bardzo dziękujemy za tak ciepłe słowa i za zaufanie przez tyle rezerwacji! Cieszymy się, że przejrzystość i obsługa spełniają oczekiwania Waszego Stowarzyszenia. Francesco będzie zadowolony z tej opinii. Życzymy wspaniałych rejsów i wiatru w żagle! Pozdrawiam, Alex

5つ星のうち5の評価

Perfect handling in a difficult case

I had a difficult case of compensation from a charter company in which Boataround handled it brilliantly

2026年10月5日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi Robert, thank you so much for your kind review! Compensation cases can be tricky, so we are really glad we could handle yours well. We appreciate your trust in Boataround and hope to see you on the water again soon. Best regards, Alex

5つ星のうち5の評価

Really happy with Boataround's service

Really happy with Boataround's service. Bence went the extra mile to ensure our extended booking was confirmed, communicating every step of the way to ensure the booking was secured quickly. Thank you for your help Bence!

2026年10月8日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi David, thank you so much for your kind words! I'm delighted Bence was able to get your extended booking confirmed quickly and kept you updated along the way. I'll pass your thanks on to him. We hope to welcome you on board again soon. Fair winds! Alex, Boataround

5つ星のうち5の評価

Szybko i sprawnie 👍

2026年10月7日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dzień dobry Wojtku, dziękujemy za miłą opinię! Cieszymy się, że rezerwacja przebiegła szybko i sprawnie. Zapraszamy ponownie i życzymy udanych rejsów! Alex, Boataround

5つ星のうち5の評価

Rezerwacja

W rozmowie z Panią Karoliną w dniu dzisiejszym, uzyskałem wyczerpujące wyjaśnienia dotyczące mojej rezerwacji. Rozmowa prowadzona w profesjonalny sposób umożliwiła pełne wykorzystanie oferty.

2026年10月7日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dzień dobry Bogdanie, dziękujemy za tak miłą opinię! Cieszymy się, że rozmowa z Karoliną rozwiała wszystkie wątpliwości dotyczące rezerwacji. Przekażemy jej Pana słowa. Życzymy udanego rejsu! Alex, Boataround

5つ星のうち5の評価
Boataround ロゴ

Boataround からの回答

Hallo Christian, vielen Dank für Ihre positive Bewertung! Es freut uns sehr, dass Sie mit unserem Service zufrieden sind. Wir wünschen Ihnen eine tolle Zeit auf dem Wasser und freuen uns auf ein Wiedersehen! Alex, Boataround

5つ星のうち1の評価

Confirmed yacht unavailable, technical problems and disputed damage claim

I booked a Bali 4.6 | Secret Deal (2023) around a year in advance for a two-week charter in Athens. The booking was confirmed, I had a boarding pass for the Bali 4.6, and the full price of EUR 12,869 was paid.
Shortly before departure I was told the yacht was unavailable. I was then informed that the “Secret Deal” yacht was essentially only a sample/example yacht. After many emails and calls, a replacement was finally arranged.
Based on my experience, I would strongly advise against booking a Secret Deal. After my case, I found several other public reviews describing a very similar pattern: confirmed yacht, later unavailable, followed by less suitable or much more expensive alternatives. I cannot know what happens internally, but to me this looks like a recurring pattern.
Unfortunately, the replacement yacht also had major technical problems. A defective starboard winch, a badly worn mainsail outhaul and other issues led to several unsuccessful technician visits. We estimate that about three sailing days of our two-week charter were substantially affected or lost.
After the charter, instead of the discussed compensation, I was accused of causing major damage to the in-mast furling system. I strongly dispute this. The mainsail furling system worked normally during our charter. Our checkout was on 12 September, while the technical report blaming us is dated 25 September, after the yacht had already been chartered again.
Navigare’s own checkout document says “Rig: OK” and “No issues”.
Even more seriously, the checkout document later sent to me contains a Guest Signature that is not mine. I had deliberately refused to sign the checkout because it included a waiver of further claims.
The matter is still unresolved and has been reported to my charter insurer.
Some Boataround employees did try to help, but overall this was a very disappointing experience for a booking of this value.

2026年10月7日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dear Nevil,

We sincerely apologize for the difficulties you experienced with your booking and the technical issues with the replacement yacht.
Please be assured that your complaint has also been forwarded to the charter company. We will contact you directly to review the entire situation in detail and do our best to help find a fair resolution.
We take your feedback very seriously, and we regret that this experience has affected your trust in Boataround. We believe trust is essential, and we would appreciate the opportunity to look into all the details and work towards resolving this matter.

Kind regards,
Magdalena Zvizdecka
Supervisor
Boataround

5つ星のうち5の評価

Manager Akerke Kossay was incredibly…

Manager Akerke Kossay was incredibly helpful. Communication was quick and smooth.

2026年10月6日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi Евгений, thank you so much for your kind words! I will pass your feedback on to Akerke, it will make her day. We are glad the communication was quick and smooth, and we hope to help you again on your next sailing trip. Fair winds! Alex, Boataround

5つ星のうち1の評価

Mi è successa un’esperienza simile a…

Mi è successa un’esperienza simile a quella recensita da Maurizio il 14 agosto 2026. A luglio prenoto sul sito Boataround un Dufour 382 per navigare dal 27 settembre nel golfo di Cagliari. Prenotazione confermata da Boataround, quindi procedo subito al pagamento dell’acconto, e a settembre verso il saldo. Compilo anche la lista dell’equipaggio, su invito di Boataround del 12 settembre. Come coloro che hanno già avuto esperienza con Boataround sono ahimè consapevole che questa lista non sarà mai consegnata al charter, e quindi la dovrò ricompilare in loco. Vabbè. Il 23 settembre, ovviamente con voli già prenotati da parte di tutti i membri dell’equipaggio, ricevo una sconcertante mail di Boataround dove mi informano che la barca non è più disponibile, e mi offrono ben quattro succulente alternative, una peggio dell’altra. Scelgo la meno peggio, che comunque è una barca parecchio più grande e decisamente più vecchia di quella prescelta. Chiamo direttamente il charter di Cagliari, che mi spiega di aver immediatamente risposto a Boataround già a luglio che la barca non era disponibile. Mi sono fatto inoltrare la mail. Dunque, Boataround mi ha venduto, e io ho pagato, una barca che loro stessi sapevano da subito non essere disponibile. Vabbè. Vi risparmio il tempo perso tra telefonate e email con Boataround. Incasso comunque la rassicurazione, ovvia, che quanto da me già versato sarebbe stato utilizzato per il pagamento della barca sostitutiva, e la differenza (a mio favore vista la minor qualità della barca sostitutiva) immediatamente a me rimborsata. Non è successo nulla di tutto questo. Il charter mi chiama dicendomi che non hanno ricevuto il pagamento da Boataround, e mi chiede di provvedere io al pagamento. Nei prossimi giorni presenterò una denuncia per truffa, tanto per perdere ancora un po’ di tempo su questa vicenda. Morale: 1. Non prenoterò mai più tramite Boataround alcuna imbarcazione; 2. Le prossime prenotazioni le farò con il ben più affidabile Filovent, oppure prenderò da Boataround direttamente i riferimenti del charter che noleggia la barca che mi interessa, così evito sorprese

2026年9月27日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Gentile Cliente,
ci dispiace sinceramente per l’esperienza che ha vissuto.

Dal momento in cui sono venuto a conoscenza del problema relativo alla sua prenotazione, mi sono attivato personalmente per individuare una soluzione nel più breve tempo possibile.

Sono contento che abbiamo avuto modo di confrontarci direttamente e che la situazione si sia risolta.

La ringrazio per il confronto e per avermi dato la possibilità di seguire personalmente la vicenda fino alla sua conclusione.

Un cordiale saluto

Francesco

5つ星のうち5の評価

Ich habe mit Alexandra telefoniert

Ich habe mit Alexandra telefoniert
Alle meine Fragen, Probleme wurden sofort und unproblematisch behoben

Besonders der einfache Telefonkontakt ist super

2026年10月5日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Vielen Dank für Ihre netten Worte! Es freut uns sehr, dass Alexandra Ihre Fragen so schnell und unkompliziert klären konnte. Wir geben Ihr Lob gerne an sie weiter. Wir wünschen Ihnen eine tolle Zeit auf dem Wasser und freuen uns, Sie bald wieder bei Boataround begrüßen zu dürfen. Beste Grüße, Alex von Boataround

5つ星のうち1の評価

In September 2025 I booked and paid in…

In September 2025 I booked and paid in full for a Bavaria Cruiser 46 sailboat, Secret Deal offer. A month before boarding, I called to ask if the sailboat I paid for was OK. This boat doesn't even exist, offering me an offer for a similar sailboat but I have to pay a difference of 2500 euros. If I don't like it, they will refund the amount initially paid. On this occasion, I give up Boataround services because I was knowingly fooled.

2026年9月26日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dear Customer,

We sincerely apologize for this disappointing experience. We are sorry that we did not meet your expectations and that this has affected your trust in Boataround.

We take your feedback seriously and will do our best to learn from this situation and improve our services.

Thank you for sharing your experience with us.

Kind regards,
Magdalena Zvizdecka
Supervisor

5つ星のうち5の評価

Start to finish everything was great

Start to finish everything was great! Communication was excellent.

2026年9月12日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi Shane, thank you for the kind words! We are glad the whole booking went smoothly and that our communication met your expectations. We hope to welcome you on board again soon. Best regards, Alex from Boataround

5つ星のうち2の評価

Our boat got cancelled 3 days before…

Our boat got cancelled 3 days before the start of our trip. Due to the charter company who cancelled at Boataround, not of their fault. They where of great help to find a new boat and public transport etc... So afyer some stressful days, 1 day before the trip we got provide a new boat.

But the day itself we recei all call that our new boat got cancelled too because Boataround didn't confirmed with tje charter company. With the remark that finding a boat within our price range will be difficult. The day after we should normally got on board Boataround found a new boat 300€ more expansive. After some discussion we still had to pay 200€ extra.

Disappointing and we are not sure we will book again with Boataround.
If you rent a boat you expect to have it when you arrive and not need to book last minute hotels and car rental.

2026年9月26日
Boataround ロゴ

Boataround からの回答

Dear Customer,

We sincerely apologize for the stress and inconvenience you experienced. We are truly sorry that your boat was cancelled by the charter company shortly before your trip.

Despite the very short notice, our team did its best to find a suitable alternative and assist you throughout the process. We hope that, despite these difficulties, you were still able to enjoy your sailing holiday.

Thank you for sharing your feedback. We appreciate your understanding and hope to have the opportunity to assist you again in the future.

Kind regards,
Magdalena Zvizdecka
Supervisor
Boataround

5つ星のうち5の評価

I was very satisfied with Boateraund

I was very satisfied with Boateraund. Everything went exactly as agreed and without any problems. I also really appreciated their approach — they even managed to negotiate a discount with the charter company, which was a very pleasant surprise. Overall, a great experience, and I can definitely recommend Boateraund.

2026年8月15日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Hi Vladimír, thank you for your review! We are delighted everything went as agreed and that you liked the discount we negotiated with the charter company. Thank you for recommending us, and we look forward to helping you with your next trip. Best regards, Alex from Boataround

5つ星のうち2の評価

Niet de zorgeloze ervaring die ik had…

Niet de zorgeloze ervaring die ik had verwacht

Afgelopen week heb ik via Boataround een 42-voet catamaran gehuurd op Mallorca, vanuit Porto Colom. Helaas ben ik over mijn ervaring niet erg tevreden. Sterker nog: ik heb uiteindelijk meer stress en gedoe ervaren door Boataround dan plezier gehad van hun dienstverlening.

Het probleem begon met de zogenaamde Secret Deal. Deze deal werd gepresenteerd als een aantrekkelijke combinatie van prijs en kwaliteit, waarbij ook zaken als type, grootte en bouwjaar van de boot onderdeel waren van de verwachting. In mijn geval bleek Boataround dit uiteindelijk niet waar te kunnen maken. Mijn indruk is dat het concept in de praktijk vooral neerkomt op een last-minute zoektocht: in de hoop dat er op het laatste moment nog een geschikte boot gevonden kan worden.

Bij mij lukte dat niet. Uiteindelijk moest ik zelf alles uit de kast halen om een boot te vinden die aan mijn wensen voldeed. Een eventuele meerprijs kwam daarbij voor mijn rekening. Ook de beloofde extra's, zoals een buitenboordmotor en SUP-board, bleken niet bij de boot aanwezig. Het SUP-board heb ik uiteindelijk zelf moeten betalen.

Positief is dat Boataround goed bereikbaar was en snel reageerde. Dat waardeer ik. Helaas was dat eigenlijk ook het enige duidelijke pluspunt in mijn ervaring.

Als Boataround doet wat het belooft en alleen belooft wat het daadwerkelijk kan waarmaken, kan het naar mijn mening een prima organisatie zijn. De website is bovendien handig om snel het aanbod en de prijzen van verschillende boten met elkaar te vergelijken.

Maar juist omdat ik geen last-minute stress wilde, heb ik voor Boataround gekozen. Uiteindelijk kreeg ik die stress juist wel. Last-minute boeken kan ik zelf ook.

Daarnaast zou ik voortaan terughoudend zijn met het betalen van grotere bedragen aan een partij als Boataround wanneer het geld niet direct wordt doorbetaald aan de uiteindelijke verhuurder. Dat brengt naar mijn mening extra risico en onzekerheid met zich mee.

Gelukkig heeft Boataround inmiddels het te veel betaalde bedrag teruggestort. De kosten voor het zelf regelen van het SUP-board zijn echter wel voor mijn rekening gebleven.

Mijn conclusie:
een handige website om vraag en aanbod snel te vergelijken, maar voor mij voortaan liever rechtstreeks bij de verhuurder. Dan weet ik beter waar ik aan toe ben en voorkom ik negatieve verrassingen.

2026年10月3日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dear Simon,

We are truly sorry that your experience did not meet your expectations.
Thank you for your honest feedback and for highlighting both the positive and negative aspects of your experience. We genuinely value your trust and will continue working to improve our services.

We hope to have the opportunity to provide you with a much better experience in the future.

Kind regards,
Magdalena Zvizdecka
Supervisor
Boataround

5つ星のうち1の評価

Misleading advertising!

Misleading advertising!! They rented out a 41-foot boat claiming it had a watermaker; when we received the boat, we complained, but they did nothing.

2026年7月11日
自発的なレビュー
Boataround ロゴ

Boataround からの回答

Dear Paulo,

We sincerely apologize for the disappointment you experienced regarding the watermaker. We take your feedback seriously and will review your case once again to better understand the situation.

We will get back to you as soon as we have an update. Thank you for bringing this to our attention and for your patience.

Kind regards,
Magdalena Zvizdecka
Supervisor
Boataround

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