Terrible service from both courier and BS fixings. Ordered 27th of April with next working day delivery. Received the second half of delivery 15th of May. I had to source materials from another suppli... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... もっと見る
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Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... もっと見る
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Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... もっと見る
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企業情報
当該企業による記述
Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.
連絡先
360 Leach Place, PR5 8AS, Preston, 英国
- 03330 117818
- info@bsfixings.co.uk
- bsfixings.uk
4.5
優良
410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I have been buying stainless steel wire…
I have been buying stainless steel wire from BS Fixings for several years now. Their competitive pricing and fast delivery service is a winner.
2025年7月12日
BS Fixings からの回答
Thanks for your continued support. It means a lot to have loyal customers like you coming back year after year. Glad to hear the pricing and delivery keep hitting the mark, we’ll do our best to keep it that way! :)
BS Fixings からの回答
Thanks, Stephen. Fantastic to hear everything landed on time just as promised. Great having you as a customer! :)
Helpful and quick
Very helpful with information about the best product for myself plus very fast delivery.
2025年7月8日
BS Fixings からの回答
Thanks, Mr Linklater. Great to hear our team could help you find the right product and that your order arrived quickly. Really appreciate the 5 stars!
Great customer service
Very informative staff, quick to help and send details by email to help the order! And fast delivery, really was next day where other suppliers have been slower. Recommended!
2025年7月8日
BS Fixings からの回答
Thanks, Andy. Brilliant to hear our team were on the ball and got you all the info you needed. We’re delighted your order arrived next day. Always nice to be quicker than the rest. Thanks for recommending us and for taking the time to leave a review
Great quality and service
2025年6月29日
BS Fixings からの回答
Thanks, Rado. Really pleased to hear you were happy with the quality and service. Appreciate your feedback! :)
BS Fixings からの回答
Thanks, James. Really pleased to hear you were happy with the value, speed of delivery, and the product itself. Appreciate you taking the time to leave a review :)
No issues with BS fixings as ordering…
No issues with BS fixings as ordering on line was a breeze but courier let them down. When I informed them the delivery was late (paid for next day pre noon) I was given an apology and the delivery charge refunded. Great customer service. Will use again.
2025年6月16日
BS Fixings からの回答
Thanks for the review, Joe. We're really glad to hear you found the ordering process smooth and that our team handled the delivery issue promptly. We’re sorry the courier let things down on this occasion, but it’s great to know our customer service made a positive difference. We appreciate your understanding and look forward to serving you again! :)
BS Fixings からの回答
Thanks, Nigel. Great to hear everything went smoothly and your order arrived quickly. Appreciate the feedback!
BS Fixings からの回答
Hi Ian. Thank you so much for your kind words! We're really pleased to hear you were happy with the quality and found us reliable. Recommendations like yours mean a lot to us — thanks again for your support!
BS Fixings からの回答
Thanks, Jon! We’re glad you found our prices competitive and your order arrived on time. We really appreciate you taking the time to leave a review — hope to see you again soon!
Great product,price and delivery
2025年6月9日
BS Fixings からの回答
Thank you for the great feedback! We're really glad to hear you were happy with the product, price, and delivery — we aim to keep all three spot on. Appreciate you taking the time to leave a review!
BS Fixings からの回答
Thanks so much, Mohammad! We really appreciate your support — glad to hear you had a great experience with us 👌
BS Fixings からの回答
Thanks, Timothy! Great to hear your order arrived quickly — we know how important that is. Appreciate you leaving a review!
BS Fixings からの回答
Thanks, Geoffrey! We're really pleased you were happy with the range and delivery speed. Appreciate the kind words — we'll keep doing our best to deliver the best service for you!
BS Fixings からの回答
Thanks, Mike. Really pleased you found the website easy to use and our customer service team helpful. Always here if you need anything!
BS Fixings からの回答
Thanks, Mr Jones! Really pleased to hear you were happy with the service. Appreciate you also taking the time to leave a review. :)
A fast and efficient service
A fast and efficient service . I was desperate for the bird spikes to put in windowsills due to crow damage . The sell extra wide ones and they are perfect .
2025年5月9日
BS Fixings からの回答
Thanks, Irene. Really glad we could get the bird spikes to you quickly and that the extra wide ones did the trick. Sounds like a win against the crows! Appreciate you taking the time to leave a review :)
VERY QUICK DELIVERY
2025年5月12日
The product I ordered was listed as a…
The product I ordered was listed as a reelfix knips holder, although it’s good quality it’s not a real reelfix product
2025年5月6日
BS Fixings からの回答
Hi Rob
Thank you for your feedback — we really appreciate you taking the time to leave a review!
We’d like to reassure you that the product you received is a genuine Reelfix item. Reelfix recently updated the design of their Knips Holder (Frog) by removing the branded bar after receiving feedback from steel fixers that it could catch on the Knippex 'nips'.
Since the bar didn’t serve a functional purpose and was often removed manually, Reelfix chose to leave it out of the design to improve usability.
Aside from this change, the product remains exactly the same in terms of quality and performance — in fact, it now functions even better without the risk of snagging.
To avoid confusion, we did update the product image on our website to reflect this new design without the logo printed on it.
If you have any further questions, feel free to get in touch with us — we’re always happy to help! :)
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