Terrible service from both courier and BS fixings. Ordered 27th of April with next working day delivery. Received the second half of delivery 15th of May. I had to source materials from another suppli... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Good quality product. Searched around other websites and company's. I found BS Fixings best for price and quality. Added bonus of supporting businesses away from the usual big companies Order... もっと見る
企業が回答しました
Tried ordering equivalent products online from B&Q and on two occasions received incorrect qtys (5 packs of 10 parts and instead received just 5 parts). BS managed to supply the 50 required as request... もっと見る
企業が回答しました
Order process very slick and organised. Contact with staff quick, helpful and knowledgeable. Products very good quality. PnP for AB post code, geographic discrimination. At least Richard Turpin wor... もっと見る
企業が回答しました
企業情報
当該企業による記述
Fixings, Fasteners and More! BS Fixings is an online retailer with a wide range of high-quality, reliable, and innovative products for the construction, wholesale, and DIY markets. We provide our customers with instant access to an unrivalled collection of fixing and fastening solutions, along with a comprehensive range of DIY products, from sign fixings and sign banding systems to stainless steel fasteners including nuts, bolts, screws, and nails. We currently stock big brand names, including Bluebird, Vista, +DART, Harris Brushes, SPAX, Grip-It, and much more. We offer a next day delivery service on all orders placed before 12:30 pm, which is FREE on all orders over £50 ex VAT, with Saturday delivery also available. Our friendly and knowledgeable team provides our customers with an outstanding level of customer service. BS Fixings is part of the BS Stainless Group, with over 20 years of experience working, innovating and succeeding within the stainless-steel industry.
連絡先
360 Leach Place, PR5 8AS, Preston, 英国
- 03330 117818
- info@bsfixings.co.uk
- bsfixings.uk
4.5
優良
410件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything turned up on time in perfect…
Everything turned up on time in perfect condition and is nailing down my barrel sauna thanks
2025年5月6日
Easy to order turned up on time 👍
2025年4月13日
Tip Top Banana!
2025年4月7日
Next day delivery as promised.
2025年4月7日
Correct items, quick delivery, good price.
What I ordered, quick delivery, good price. What more could I ask?
2025年3月29日
Still waiting for goods 10 days after…
Still waiting for goods 10 days after next-day delivery.
2025年3月24日
BS Fixings からの回答
Hi Rod,
Thank you for your feedback. I have checked our system and I can confirm that we dispatched your order on next day delivery with DHL so it should have got to you last week. Really sorry for the delay with delivery on this. Once the items are dispatched from us the delivery is in the hands of the couriers, so unfortunately none of our team were aware that you were waiting for your items. However we are more than happy to help on this so we will speak to the couriers to find out what's happened.
In the meantime we will send out replacements for you free of charge. Please may you send us an email to confirm that you would like delivery to the same address and we will look into this for you ASAP.
Apologies again for the delay with delivery.
Kind regards
BS Fixings team
very effficient
2025年3月22日
Good purchase
Good purchase, great price, ordered 8pm and got not the nextday but day after. One assumes that get next working day means if ordered durring that working day. Exactly 1KG as stated and good price for stainless steel nails
2025年3月24日
It did say next day delivery
It did say next day delivery, order came 1 week after. I needed the items before the weekend so had to get them from somewhere else and return part of the order.
Other than that all good.
2025年3月18日
Quick delivery
2025年3月17日
BS Fixings からの回答
Thanks for your review! We're glad you were happy with the quick delivery. If you ever need anything else, we’re here to help! 😊
Easy and fast supplier
Excellent website to find and choose the product I required.
Next day delivery what more do you need.
2025年3月14日
BS Fixings からの回答
Thanks for your great review, Michael! We’re glad you found our website easy to use and that your order arrived the next day. If you ever need anything else, we’re here to help!
Benoni
It's been almost 10 days and I still have to receive the goods, luckily it was with next day delivery, the team's apologies were not enough, the goods are taking a while to arrive
2025年3月14日
BS Fixings からの回答
Hi Benoni,
Thank you very much for taking the time to leave a review. I’m really sorry that your experience with us wasn’t the best.
I’ve just looked into this and it looks like we had despatched your order however unfortunately our couriers came through quite a few issues whilst trying to get the items to you and then ultimately the parcel was lost.
As soon as we found this out we sent out replacements of the items to you on a next day delivery service and upgraded this to an AM delivery to get them to you as soon as we possibly could.
I’m really sorry for the delay and I hope it didn’t cause too much inconvenience for you.
BS Fixings からの回答
Thanks for your review, Carol! We're pleased to hear you were happy with the quality, price, and speedy delivery. We appreciate your support and hope to serve you again soon! :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。